Customer Ratings & Reviews
- Model:
- PANX0000US
- SKU:
- 6472092
Rating by feature
- Display Quality
Rating 4.6 out of 5 stars
- Camera
Rating 4.3 out of 5 stars
- Battery Life
Rating 4.5 out of 5 stars
Customers are saying
Customers love the Edge 256GB (Unlocked) 2021 for its excellent camera, long battery life, and affordable price. They appreciate the high-resolution front camera and the powerful 4,500mAh battery with fast charging. At the same time, some customers have concerns about the lack of wireless charging, speaker quality, and occasional 5G connectivity issues.
This summary was generated by AI based on customer reviews.
So and so....
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No wifi calling. Returned to the store. Shiny but cheap build.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi chromeuser, thank you for sharing your experience with us, and sorry to hear that you encounter a concern with your device in terms of Wi-Fi calling. To give you a heads-up, Wi-Fi calling is
an additional feature coming from carriers. You can contact your carrier and check also if the
device is eligible, you may also refer to this link at https://motorola-global-portal.custhelp.com/app/answers/detail/a_id/161593/~/motorola-edge-%282021%29-carrier-compatibility. Your Motorola Edge 2021 shows here that T-Mobile, Google Fi, and Metro Pcs
are the only carrier offering Wi-Fi calling. I hope this works. -Ythan
moto no go
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this is a 100.00 dollar phone at best. Bought 2 of them hoping to get at least a serviceable unlocked inexpensive phone for my wife and myself. Not a good phone at all. Dropped calls , no service on one phone while the other had full bars and worked fine, then vice a versa.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi DonS, This is unexpected for our Moto Edge 2021 phone, and we apologize that you're facing these issues. We stand by our phones and we'd like to look into this deeper. Please email us at supportforums@motorola.com for us to further assist you. We'll surely help you from there. -Mitch
Motorola Edge Plus
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not at all what I expected after having the original Motorola Edge Plus. Does not have the efficiency or the battery power. Definitely not a good investment!
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi JjCats, We understand how inconvenient this is for you and we'd like to ensure that you receive the service you deserve. As we stand by our phones, we'd like to know more details. Write us an email at supportforums@motorola.com. We'll help you from there. - Mitch
Terrible Camera, okay performance
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Mainly bought this for the camera. Looked up lots of reviews that said it was good. I'm beyond disappointed. If I was within the return period I would absolutely take it back. Worst camera I've had since flip phones. Blurs at even the slightest movement.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Badge18135, Thank you for reaching out to us and for taking the time to share your feedback. We're sorry to hear you're not happy with the phone's camera. As we stand behind our products, we would like to have the opportunity to investigate your feedback further. Please share your details at supportforums@motorola.com and refer to this link as a reference. We'll surely help you from there. -Mitch
It sucks
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I thought was getting a great device, just to find out that this phone performs worst than my Moto one 5g ace that I bought here as well, the cameras are awfully for a flagship device!! Don't recommend.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi BigDub, we are sorry that your experience did not match your expectations. As we stand behind our Motorola products, we would like to have the opportunity to investigate your feedback further.
Please send us an email at supportforums@motorola.com. -Ythan
Horrible phone
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This phone was advertised as top of the line and it performs as anything but. Bluetooth issues, scream scroll freezing, auto connect and disconnect issues. Getting kicked from calls and websites.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Sounds like your having several issues, Pistachio. We appreciate you letting us know and we're sorry for any inconvenience this may have caused. We stand by our phones and this is something we want to take a look at. Write us an email at supportforums@motorola.com and tell us more details. -Mitch
Disappointment
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just purchased in August and I am already unable to make phone calls, stay connected to calls, receive phone calls, or listen to my voicemail.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi PaulaF, We appreciate you letting us know and we're sorry for any inconvenience this may have caused. This is not the experience that we wanted you to have with us. Can you please follow the troubleshooting steps here: https://motorola-global-portal.custhelp.com/app/mcp/landing_troubleshooter/g_id/5059>Next>; Calls> Unable to make or receive calls. Please let us know if you still need any further assistance by sending an email to supportforums@motorola.com. We'll be glad to help. -Mitch
Buyer Beware
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had to send the phone back to Motorola just after having it for only two weeks. The locked up in Safe Mode for no reason.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .We're truly sorry to hear about the issue and we apologize for the inconvenience. Hope you give us another chance in the future. - Mike
Junk
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I USED to love Motorola phones. I bought this and it's built so flimsy it literally bent on me...super noticable. Never again....
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi DanielR, Thanks for sharing your situation, and sorry to hear what happened to your phone. While we do not cover physical damage, you may consider getting it repaired for a fee. You can find your repair options on this link: https://motorola-global-portal.custhelp.com/app/mcp/service. If you have questions write us an email at supportforums@motorola.com. -Mitch
Very bad Best Buy experience
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They charge me a restocking fee it should not have happened but the phone was defective and died in about an hour after being fully charged
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Jake, Sorry to hear about the bad experience with Best Buy. As we stand behind our products, we would like to have the opportunity to investigate your feedback further. Please share your details at supportforums@motorola.com and kindly refer to this link as a reference. We'll be there to assist. -Mitch
Good phone weak signal strength
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Constantly drops Signal will be returning today. Outside of that nice phone but doesn't maintain signal
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .We’re so sorry that your experience did not match your expectations, ShellyP. As we stand behind our products, we would like the opportunity to investigate your feedback further. Write us an email to supportforums@motorola.com. We'll be there to help. -Mitch
Not great phone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not good phone , has battery issue , not so great processing, network shown is less compared to I phone
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Vikas, Thank you for taking the time to share your feedback. We're sorry to hear that you're having problems with your network. Please allow us to help. Try resetting your network settings, go to Settings > System > Advanced > Reset options. Then Touch Reset Wi-Fi, mobile & Bluetooth > Reset Settings. Click reset settings again. If you have further concerns, please send us an email at supportforums@motorola.com. We'll be there to assist you -Rizza
glitchy and already cracked
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.not durable in the slightest.. I have a phone cover and everything, but it already cracked!
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Brighteyes248, We're sorry to hear that it happened on your phone and we know how disappointing it is to crack the screen. While we do not cover physical damage, you may consider getting it repaired for a fee. You can find your repair options on this link: https://motorola-global-portal.custhelp.com/app/repair-faqs. If you have questions write us an email at supportforums@motorola.com. -Mitch
Be careful
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is not compatible with T-mobile so I can't replace my old phone. wast of money
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi DuluthGA, Thank you for sharing your feedback. This is unexpected for the Motorola Edge 2021, as per checking our carrier compatibility chart: https://www.motorola.com/us/carrier-compatibility, this device should be compatible with T-Mobile. As we stand behind our products, we would like to help and get this checked. Please send us an email to supportforums@motorola.com and we'll further check. -Rizza
Dont buy
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not worth the money.if the screen breaks..its worth atleast 350 to 450
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Bronxstyle, Thanks for letting us know about your phone's condition, and sorry to hear that your phone's screen is broken. While we do not cover physical damage, you may consider getting it repaired for a fee. You can find your repair options on this link: https://motorola-global-portal.custhelp.com/app/mcp/service. If you have questions write us an email at supportforums@motorola.com. -Mitch
NOT COMPATABLE WITH BOOST MOBILE
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy this phone if you use Boost Mobile it is not comparable.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Keyfro, We're sorry that our Moto Edge 2021 phone does not work with Boost mobile. However, this phone works with other major carriers in the US. You can check this link to see all of this phone's compatible carriers here: https://www.motorola.com/us/carrier-compatibility. Should there be any further inquiries, please do not hesitate to email at supportforums@motorola.com. We'll be glad to help. -Mitch
- Pros mentioned:Battery life, Camera, Fast
Extremely satisfied
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had a couple days now so far so good. All the specs half the price. Good build quality, crystal clear screen, freaky fast, lasting battery, top notch camera. Everything I wanted+
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thanks for this positive review, Techguy. We're glad to see that you are enjoying your phone and everything works for you. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/motorola-edge-2021/bd-p/motorola_edge_2021_en. -Mitch
- Pros mentioned:Battery life, Storage
Good
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this phone why I had the edge of last year and I liked it a lot and these tel are expensive it is true but they are very good quality and this model with 8gb 256 storage with 5g full here in Pennsylvania take 5g as long as possible very good battery and the processor is very powerful can with any game you put a beautiful screen and a fast charge of 30w is very well on paper it feels very premium it is trueAnd although it seems not logical this screen I see it better than the other has many extra functions of Motorola and will also receive Android 12 last year's chassis was aluminum this year is plastic
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for taking the time to provide your comments, Hector235. If you're interested, you may want to check our official Motorola community page of Moto owners here: https://forums.lenovo.com/t5/motorola-edge-2021/bd-p/motorola_edge_2021_en - Mike
- Pros mentioned:Battery life, Camera
Just ok
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I upgraded to the Moto edge 2021 from my Moto Z2. Things I like better are obviously the camera, battery life, ram/memory, etc. What I'm disappointed with is the size of the phone, it's longer than the moto Z2 and it can be hard to hold in my hand and multitask. You really need two hands to operate it. Also, the glass screen already cracked on me! My wife has had her google pixel for a few years now and it also has a glass screen but has never cracked. I blame the length of the phone/screen as a poor design. The crack is on the top right of the screen. I even had bought a protective case. Overall it's ok.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi ChrisD, Thank you for sharing your feedback. We're sorry to hear that you're screen has cracked. We suggest having the device service repaired. You can find your repair options on this link: https://motorola-global-portal.custhelp.com/app/repair-faqs. If you need help with submitting your repair, you can send us an email at supportforums@motorola.com. We'll be there to assist you. -Rizza
- Cons mentioned:5g connectivity
Nice choice in a Mid-range Phone
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I think that the Moto Edge 2021 and Moto Edge + are both nice choices from Motorola. The Edge 2021 comes with RAM Boost which temporarily allocates another 2Gb of RAM to the 8Gb which the phone has allocated. This gives the Edge 10Gb of RAM while running an intensive application. This phone also has a large and pretty display. It comes with a generous battery. I wish it had a head phone jack. Only T-Mobile and Verizon allows the 2021 model to have 5g connectivity. The other carriers will only allow 4g speed. I assume it's their way to force customers into purchasing their phones for 5g connectivity. Carriers have done these things in the past. I really like this phone; and I will probably be changing my phone service at the end of the month. I am delighted that I got it on sale. This is a nice choice, regardless...
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi AmericanHorrorStoryHotel, We are so happy to hear you had a positive experience using our Moto Edge 2021 phone. Your support and trust in us are much appreciated. If you're interested, you may want to check our official Motorola community page of Moto owners here: https://forums.lenovo.com/t5/motorola-edge-2021/bd-p/motorola_edge_2021_en. -Mitch