Customer Ratings & Reviews
- Model:
- PANX0000US
- SKU:
- 6472092
Rating by feature
- Display Quality
Rating 4.6 out of 5 stars
- Camera
Rating 4.3 out of 5 stars
- Battery Life
Rating 4.5 out of 5 stars
Customers are saying
Customers love the Edge 256GB (Unlocked) 2021 for its excellent camera, long battery life, and affordable price. They appreciate the high-resolution front camera and the powerful 4,500mAh battery with fast charging. At the same time, some customers have concerns about the lack of wireless charging, speaker quality, and occasional 5G connectivity issues.
This summary was generated by AI based on customer reviews.
Can't use micro sd cards
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the specs except for not having the features to expand the internal memory with a micro sd card nor use a micro sd card as portable storage, two must have features in my opinion especially now that micro sd card prices are lower than ever.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Leto, Thanks for purchasing our phone and for your feedback. We're always looking for improvements, we'll relay the message to the team. If you need any assistance, please do not hesitate to email us at supportforums@motorola.com. We'll be happy to assist you. -Mitch
Good basic phone
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good product! Bad costumer service! At the MONTEBELLO STORE.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thanks for purchasing this phone and for sharing your feedback, User435536. We suggest contacting the seller to give them feedback about your customer service experience. If you ever need help, give us a holler or reach out to our official Moto Edge community page: https://forums.lenovo.com/t5/motorola-edge-2021/bd-p/motorola_edge_2021_en. -Mitch
All good
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Everything as excepted! Very good phone so far and happy with purchase.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Drphil, We appreciate you taking your time to give us very positive feedback and we're glad that everything works for you. If you have some time, you may want to take a look at our Moto G Edge community here: https://forums.lenovo.com/t5/motorola-edge-2021/bd-p/motorola_edge_2021_en. -Mitch
Stay away from this!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For the last 8 years I was an avid Moto enthusiast. Started with Moto G5+ and upgraded every +- 2 years with their newer model. This is my last Moto product. Already ordered a boring, but reliable Samsung. 1. Camera software is sub par. 2. Battery life is nowhere close to 2 days. Barely lasts a day. My previous Moto G stylus (2021 model) outperformed this phone by miles. 3. Problems with loudspeaker's microphone when on the call. 4. Being a promising underdog in smartphone market, Moto should have their customer service on top notch level and its barely existant. They offered to ship my defective phone to them first and they would repair or ship refurbished phone back, which means almost 7 days without phone. They also offered an expedite replacement service, but that would cost money out of my pocket. No, thank you!
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Darius, Sounds like you're having several issues. We appreciate you letting us know and we're sorry for any inconvenience this may have caused. We stand by our phones and this is something we want to take a look at. Write us an email at supportforums@motorola.com and tell us more details. -Mitch
BestBuy 2021 Edge DOES NOT work with Verizon 5G
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Would have given a much better review, but the Best Buy sold Motorola 2021 Edge version DOES NOT work with Verizon 5G. Motorola web site says it is 5G compatible with Verizon, but it is a lie!!
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi SDS1, We’re so sorry that your experience did not match your expectations. Moto Edge 2021 supports 5G Sub6 NSA via MR(Maintenance Release) from Verizon. Should there be any further inquiries, please do not hesitate to email at supportforums@motorola.com. We'll be glad to help. -Mitch
Not good for video conversation
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Video conversation is very bad for the other side…….
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi user686755, thank you for taking the time to reach out to us and we're sorry to hear that you're having concern regarding with the video conversation. I will try my best to help you with this. We'd like to ask a few questions:
Is this a third party app video conversation?
Have you tried to clear cache and data from the app?
Have you tried to uninstall and reinstall the app?
Let us know how it goes. -Ythan
Waze app running makes the phone constantly reset
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If you set waze app to always be able to access location then the phone resets every 10 mins or less. I got one and returned it as defective for this and they gave me another one which does the same thing
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .I really appreciate you letting us know and I'd be happy to help you with this, Chris. Please email our customer support team at supportforums@motorola.com with further details and we will assist you immediately. - Mike
Bad phone
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bad phone. Camera is bad. And best bay give 45$when return.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi user450130, Thanks for bringing this to our attention and we’re so sorry that your experience did not match your expectations. Our goal is to make our customers feel satisfied and provide a positive experience. We hope you will reconsider us in the future. If you have any queries or worries, don't hesitate to contact us. We are always willing to assist. -Elle