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Customer Ratings & Reviews

Your price for this item is $139.99
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The comparable value price is $699.99

Customer reviews

Rating 4.3 out of 5 stars with 468 reviews

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Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.3 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers love the Edge 256GB (Unlocked) 2021 for its excellent camera, long battery life, and affordable price. They appreciate the high-resolution front camera and the powerful 4,500mAh battery with fast charging. At the same time, some customers have concerns about the lack of wireless charging, speaker quality, and occasional 5G connectivity issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 468 reviews
  • Cons mentioned:
    Wireless charging

    Rated 5 out of 5 stars

    Good deal

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Motorola phones. It's a very good quality-price deal. Fast enough for doing what you need. No complaints. The only thing I would like is that Motorola had kept the finger scan in the screen as the previous model and if this phone could have wireless charging will be a hit. Overall, very happy with the device.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Arnald, Thank you so much for your feedback. We are so happy to hear you had a positive experience using our new Moto Edge phone. Your support and trust in us are much appreciated. If you're interested, you may want to check our official Motorola community page of Moto owners here: https://forums.lenovo.com/t5/motorola-edge/bd-p/edge_en. -Rizza MotorolaMobility

  • Rated 5 out of 5 stars

    great phone

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I switch over from samsung to Motorolla , its a great phone.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great phone for the price (I got it on sale). The battery life is the best I've had. It says 2 day battery life in the description and it actually is. Very fast and plenty of storage.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Does what I need it for

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had Motorola for a few years now This one seems not as good as my old one, but for my purposes it works well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never know it wasn't a Samsung flagship

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent phone for the price range. It might not have the super flashy Samsung OLED screen but it's performance more than makes up for that. Lightning quick and responsive with an uncluttered Android experience makes the new edge five g a winner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Is Awesome

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great experience online and in store with best buy

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Just no

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Liked the phone but, screen broke when I dropped it. My alarms and notifications went off for a month. I did enjoy the phone for that month

    No, I would not recommend this to a friend
  • Cons mentioned:
    Wireless charging

    Rated 5 out of 5 stars

    Moto Edge 5g

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the moto g stylus. It stopped charging about a month ago. So, I bought the moto edge 5g. I love it so far. Heads up: there's no wireless charging nor my beloved stylus. But, overall it does what I need. I'm not too into phones. So, it's been great for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality............................................

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    Great Phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone overall with lots of storage space. Speakers could be better. No SD slot or head phone jack. A good case is a must to off set the camera lens.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Chris, we are grateful that you took the time out to leave us a review. Thank you for letting us know about your experience with us! Please let us know if you need our assistance. You can also join our online community here: https://forums.lenovo.com/t5/motorola-edge-2021/bd-p/motorola_edge_2021_en. -Mary MotorolaMobility

  • Rated 3 out of 5 stars

    Ok phone.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a good phone until my 6yrs. Old son submerged in the water and the screen was dead.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Moto user

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone, almost a 5 star. Pros-great screen, quick response time, good for both face and finger ID activation, fast charge time, charger is included with phone, Android 11 included and update to Android 12 promised, large internal storage, camera is good not great. Cons-only one speaker, no slot to increase memory chip storage, slippery case and very few after market phone protective cases are available.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi ZMan, Thanks for purchasing our product and we're delighted to hear that you're happy with your purchased and phone's features. We're always looking for improvements and we appreciate your feedback on our products, we'll relay the message to the team. If you ever need help, give us a holler or reach out to our official Moto Edge 2021 community page: https://forums.lenovo.com/t5/motorola-edge-2021/bd-p/motorola_edge_2021_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Moto edge 2021

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Activated phone yesterday. So far I've had no issues.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi KimT, thank you for letting us know that you got our Motorola Edge 2021 and already activated. Congratulations for having this Motorola device, and good to know that you were delighted with the performance of it. We're always here to assist if you have concern regarding your Motorola device. Just let us know. You may also follow us on our official community page at https://forums.lenovo.com/t5/motorola-edge-2021/bd-p/motorola_edge_2021_en we'll be there to help. -Ythan MotorolaMobility

  • Cons mentioned:
    Wireless charging

    Rated 4 out of 5 stars

    No title

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone, but no headphone jack, only one speaker and no wireless charging that's why I only gave it four stars

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Unlocked 5G, Long battery life.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Large battery, I can get most of 3 days usage, not heavy... email, text, couple videos, news feeds and such. Careful about notification settings, had a 1.5 day drain, was active notifications. Unlocked, works w/ ATT, having a random "SIM not recognized" error, think I ressolved it.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thanks for the positive feedback, Corroded. We are pleased to have you as a part of the Motorola family! If you like, you can be a part of our official Moto Edge 2021 community page here: https://forums.lenovo.com/t5/motorola-edge-2021/bd-p/motorola_edge_2021_en. Thank you so much for choosing Motorola. - Mitch MotorolaMobility

  • Rated 3 out of 5 stars

    Returned after two hours. NO EXPANDABLE MEMORY.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking forward to receiving this phone. Since no stores had it in stock (seeing it was just released the first week of September 2021). So I took a gamble and ordered it. First off: Best Buy states that it has expandable memory. IT DOES NOT. Secondly, coming from my Galaxy S10 (2+ years old), this just felt like a downgrade. I've grown used to the punchy colors and black blacks of AMOLED on Samsungs, so I knew the screen on this wouldn't be as punchy, but my eyes just could not focus on this screen and get comfortable. Everything just looked washed out and even playing with the settings left little room for improvement. Max brightness was a lot lower than I had imagined. Even with the 144 HZ refresh rate, my two-year old S10 display blows it away. Another thing to consider, the Moto interface is just plain jane. I had a Moto X Pure Edition in 2015, and I'm not lying when I say the interface hasn't changed all that much after 6 years. Samsung's interface is punchy and exciting, whereas Moto's feels like Linux. Also, there is no wireless charging and no stereo speakers (fires out of bottom port only). Lastly, the thumbprint sensor is placed on the side power button, but when I placed the official Motorola case on this phone, there was a ridge that prevented my thumb from fully contacting the sensor, requiring multiple tries to unlock. Frustrating after only a few hours, and such an obvious detail to miss!! I had this nostalgic view of Moto in my mind, but they really need to spend some time polishing their products if they want to compete with Samsung and the others. It's not a BAD phone, but if you're looking for an upgrade from your two or three year old phone, it's a bit of a let-down. On a plus note, they included a fast charger! (a rarity in today's world).

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi DAT84,

      Thank you for sharing your feedback and this is not the experience that we want you to have with us. We are always eager for improvements and we are hoping that you can give us a chance in the near future. If in case you have any concerns/questions, please do not hesitate to reach out to us and we are more than happy to assist you. Thank you and once again, our apologies. - Frank MotorolaMobility

  • Pros mentioned:
    Fast

    Rated 4 out of 5 stars

    Fast moto phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is fast and works as expected my second moto phone. Would buy again. Battery life is less than G7 but can get 2 days.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Matt,

      We appreciate that you have one of our products and we're happy that you're satisfied with your purchase. If you're available, you can share your story in our Edge 2021 community. Please see here: https://forums.lenovo.com/t5/motorola-edge-2021/bd-p/motorola_edge_2021_en. We'll be happy to hear you from there. - Frank MotorolaMobility

  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Love it!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good. AWESOME camera!! I did buy it unlocked, so make sure your service provider supports this model in their 5G network. As of today 4-1-2022, Boost Mobile does not support this model, but will be adding it in the near future.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this new phone. It is super fast and the battery lasts really long. I had Moto phone before and this one is a little bigger. Do miss the earphone jack, though.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Премиум Смартфон

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Хороший смартфон, общий не плох, но могли бы лучше , Я лично от бренда Моторола больше ожыдал.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Hayk85, Thank you for taking the time to share your feedback with us. You can join our online community if you would like to know more about the exciting features of our devices here: https://forums.lenovo.com/t5/motorola-edge-2021/bd-p/motorola_edge_2021_en. -Elle

      Привет, Hayk85! Спасибо, что нашли время поделиться с нами своими отзывами. Вы можете присоединиться к нашему интернет-сообществу, если хотите узнать больше о интересных функциях наших устройств, здесь: https://forums.lenovo.com/t5/motorola-edge-2021/bd-p/motorola_edge_2021_en. - Элла

      Translated by Google MotorolaMobility