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Customer reviews

Rating 4.7 out of 5 stars with 508 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers praise the MB7420 16x4 DOCSIS 3.0 Cable Modem for its ease of use, excellent performance, and affordable price. Many appreciate its straightforward setup and compact size, finding it compatible with various devices and ideal for streaming. While some experienced occasional connectivity problems and noted that the device can get warm, the positive feedback on performance and ease of use outweighs these concerns.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 508 reviews
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great value for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We ended up buying our own modem to save money in the long run. It's been working great so far and no hiccups. I'd recommend as this was one that was recommended to me by a friend 5 stars. Does what it needs to do.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to update my modem and this fit perfect works great for my needs

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first time I bought this model it didn't work at all. That one gets 0 stars. I gave Motorola a second chance because of all the great reviews and I am happy with my decision. The modem works great with my Xfinity cable and was easy to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had old Motorola DOCSIS 2.0 cable modem for many years until I called cable customer service said that my old modem is outdated so I had to replaced new one so I picked Motorola DOCSIS 3.0 cable modem which easy installed. I'm happy and satisfied !!!!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Motorola-Docsis 3.0 Cable Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As we upgraded to a Smart TV we needed a stronger cable modem where it was not a two in one router/modem. The Best Buy Sales associate recommended this one based on our usage and home size. It has been great and we have not had any issues.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Easy to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. Works very well. I like the fact that his has no built in wifi. I prefer to have separate triband and more advance wifi router with amp for whole house coverage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works well, connects quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Review is after using for a few months. Have not had any problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good campany

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second Motorola modem and I've been happy with both.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Speed

    Rated 4 out of 5 stars

    Good modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty happy with this modem. Great price. Pretty fast.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great cable modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this Motorola cable modem because I upgraded to a faster internet plan with Time Warner Cable. So far, I haven't had any problems with the modem and I have been getting good download speeds. I am happy with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Setup

    Rated 4 out of 5 stars

    very good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem is working very well. Easy to set up and operate.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    works fine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fine on our Optimum cable system. We do have some dropouts on rare occasion but I think that's on Optimum.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Very Stable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Performance has been solid as a Rock. I currently have it attached to the Google Onhub Router, and haven't had any issues. No restarts needed or performance issues yet.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 4 out of 5 stars

    Fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast unit. Easy to setup. Works great. Hope you enjoy

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Motorola cable modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem is fast and just as good as the one Xfinity rented me for $13 a month. I went to Best Buy and was recommended this modem for me doing the math it already has paid for itself great purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    No problems! Easy to get going!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem works perfectly! My last modem I had to unplug and plug back in several times a month. This one does not require that at all! It has been problem free

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Speed

    Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As of now good. Working as expected. Speed is good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had any problems with this modem at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent modem for Time Warner / Spectrum service

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this modem for Adelphia Internet. It was very easy to install. My internet service is better that it has been for years. I have been using an older model "surfboard" find this one much better and robust.

    I would recommend this to a friend
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