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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 508 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers praise the MB7420 16x4 DOCSIS 3.0 Cable Modem for its ease of use, excellent performance, and affordable price. Many appreciate its straightforward setup and compact size, finding it compatible with various devices and ideal for streaming. While some experienced occasional connectivity problems and noted that the device can get warm, the positive feedback on performance and ease of use outweighs these concerns.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 508 reviews
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Save some $$

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got this with the Luma and our internet is now GREAT!!! Best part...it will pay for itself soon!!! No more cable company rental fee!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Modem

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doing an excellent job, had to replace old one. Can’t get along without it

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Works Fine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this item has performed for some time with no issues. I have no complaints. Internet is slow at times, but most likely due to Comcast surges...

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly as advertised. Internet up and running in a few minutes. I am thrilled to be avoiding the unnessary Xfinity/Comcast rental fee.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Solid Modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worked for me right out of the box without any problems. Nice to include wrench for 'F' connector.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Fast Xfinity modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast modem that works with Xfinity to avoid modem rental fee. Only complaint is that I was it could lay flat instead of standing up.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Pretty good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was difficult to set up as I was using a splitter and it would not connect to router. When I called customer support they advised it would not work with a splitter. Removed it and it worked. Now I need to move it to another location so I can still use my tv.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    absolutely LOVE this product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    thought it was a little pricey when I bought it. has exceeded my expectations. Use it every day, at work and home. Highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Works as expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does what I would expect from a modem. It handles my internet speed [120mbps] fine to the ~5-7 devices being used in my house.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Solid performer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product lives up to the legacy of previous generations of Motorola cable modems. Outstanding performance at a reasonable price.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to replace multiple failed Comcast modem/routers. It's worked well and saves money over paying them every month.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great modem for streaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a little hesitant at first when I bought it but it has done the job that I was wanting and would recommend it to anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    A needed upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple to install! Up and running in minutes. Service provider required a newer modem and this was on the approved list.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best cable modem for the buck!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy hookup and compatible with Xfinity. Pays for itself in less than a year!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had one for a long time with no problems. Purchased another for a gift. Would buy again if needed.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Works great with xfinity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has worked great with xfinity. Have not had to reset it one time.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Perfect fit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent choice for when you want to get out from under cable charges. Excellent product for the price

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Big things can come in small packages

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem has a small footprint and delivers. Download Speeds are greater than what was expected from my ISP.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend buying one so that it saves you from renting out the basic one your cable provides

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased router to set up home networking in home with multi devices, works great for us

    I would recommend this to a friend