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Customer reviews

Rating 4.7 out of 5 stars with 508 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers praise the MB7420 16x4 DOCSIS 3.0 Cable Modem for its ease of use, excellent performance, and affordable price. Many appreciate its straightforward setup and compact size, finding it compatible with various devices and ideal for streaming. While some experienced occasional connectivity problems and noted that the device can get warm, the positive feedback on performance and ease of use outweighs these concerns.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 508 reviews
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive had great success with this brand and was very pleased with this modem. It is fast and works great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good modem for the cash

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had any problems with this modem and setup was easy. I got this to use with Comcast. Works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took a month to finally get to test the Modem on our Comcast internet service at our Catholic high school. We bought it to make our VOIP function. After we got the Modem hooked up, Comcast told us we couldn't apply a static IP to the Modem. This effectively eliminated our internet, Email and VOIP service. Since we couldn't use the Modem, I tried to return it but it was beyond the 15 day limit. So now it's ours and we have no use for it. Great. A $100 paperweight.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    blah, blah, blah

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good product. good price. too long on delivery. blah, blah, blah.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compared specs to the Arris modem, was $10 less and it came with a 2 year warranty. Working great so far.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well so far. I've only had it for about a month. Better to buy your own modem instead of paying monthly cost with a cable company if you only want internet access.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we needed a new modem and didn't even know it! this modem has served our purposes very well. than you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great modem; works perfectly for Spectrum customer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looked at the reviews and at the list of recommended modems for Spectrum customers, and this had very good reviews. So far it has worked as expected.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Just what I needed.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great upgrade from the old modem I had. It can handle the 200 MB download speeds like a champ.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Good Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for our application within a warehouse

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Exceptional Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exceptional modem! Great for the high speed Internet ,Games, streaming Especially paired with a netgear

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Friendly to users.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The slim body helps to keep the pretty look. Have had it it for months, and has not failed once.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this modem to replace the “rental from optimum”. Works just as good with no lag.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great cable modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem was easy to set up and works with my ISP. It has both an on/off switch and a reset button.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    No more rental modem!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working great..not a real tech savvy person but I got it going!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Compact & Easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. Subscribed to spectrum @200mbps & works awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Worked out of the box

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and would recommend to others. Fast speeds and worked the first time. No issues.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Decent Price For A Great Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a quick replacement modem. This one does just the job I need it to. And the price was perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Great modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this modem is our last Motorola modem was burned out during the storm. This one has faster Internet speeds, and is working perfectly fine for even gaming use

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Upgraded modem!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definite upgrade from my previous modem. This model works great for my condo (approx. 1000 sq. ft)

    I would recommend this to a friend
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