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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 508 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers praise the MB7420 16x4 DOCSIS 3.0 Cable Modem for its ease of use, excellent performance, and affordable price. Many appreciate its straightforward setup and compact size, finding it compatible with various devices and ideal for streaming. While some experienced occasional connectivity problems and noted that the device can get warm, the positive feedback on performance and ease of use outweighs these concerns.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 508 reviews
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    I love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great speeds works well with our router and has never had to be reset

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product does what it is supposed to do. Best bang for the buck

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great modem works perfectly with cox Communications.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Good choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem provides effective solution to faster internet speeds, etc.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complaints it works great. Speeds are good and I would buy it again

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great cable modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great cable modem. It works great and we are very pleased.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this router for my newly moved-in house. It works perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Great modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have never had any issues setting up or with our internet

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Now it runs good, no wrong. I has been used for 1 month with comcast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great modem.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well for what my needs. I like that it's slim and not bulky.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to connect and use. Worked for our home system.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    A Real Screamer!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem is a screamer! I upgraded from a decent Arris modem I'd been renting from Xfinity. I pay for 200M of bandwidth, but the Arris was only giving me 135M. After installing this Motorola, I'm getting 210M via my home wireless, and over 240M from my wired PC! I chose this Motorola over other competitors for several reasons... Firstly, Motorola wrote the DOCSIS specifications that all modems have to adhere to, so it's unlikely there will be any compatibility issues. Motorola chipsets are #1 for this type of device... Other devices using Intel chipsets have had issues. The full spectrum channel selection this modem uses makes sure you'll always use the channels that have the least traffic. This is a DOCSIS v3.0 specification modem, and while I did consider a v3.1 model as a way of future-proofing my investment, I decided with only 200M, there really wasn't a need to spend the extra money for something that I likely can't use for at least a few more years down the road. Setup was painless, and I checked in with Motorola tech support for an advanced question and they responded quickly and accurately. This is a real game-changer for my Internet access!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Does what it saids

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed high speed internet for streaming, works as a Motorola should.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works with Optimum

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not really much to say except it works with Optimum!!!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Good product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We need a new modem & this one has worked great with no problems

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    It works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works better and saves money over renting a unit from Comcast.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Setup was easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The setup was simple and the instructions were straightforward.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Cable modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit was recommended by My installer, and He was correct!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Does the job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced the Comcast rental modem easily and it does the job.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Just what i needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what i needed to replace my twc modem. Works as expected

    I would recommend this to a friend
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