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Customer reviews

Rating 4.7 out of 5 stars with 508 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers praise the MB7420 16x4 DOCSIS 3.0 Cable Modem for its ease of use, excellent performance, and affordable price. Many appreciate its straightforward setup and compact size, finding it compatible with various devices and ideal for streaming. While some experienced occasional connectivity problems and noted that the device can get warm, the positive feedback on performance and ease of use outweighs these concerns.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 22 Showing 421-440 of 508 reviews
  • Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. I have this connected to a router for wifi, and hard-wired to my Xbox. I get a great connection. I use Comcast Xfinity for my internet service.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Gets the job done of avoiding renting one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really just wanted this to avoid the ridiculous rental fees imposed by the cable company. There are no frills not even dual band. But, it gets the job done with about 10 wireless devices and 2 wired devices I had to buy an extender.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great reputation good price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed to find an internet router that had good reputation and at a good price, to replace the one my internet provider had rented to me over the number of years. Work great and saving money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great, easy, and super fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My modem went out one day. Just quit for no reason. So I had to buy in a hurry or else the wife and kids would make me hate life. Ran to Best Buy, grabbed it, and was back online in no time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Compact and performant

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compact and works great with my Comcast x-finity... replaced an ASUS router / modem combo I had and waaaaay more stable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every penny

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best for the price. Cops table with spectrum so I can save money by not renting it. I will get my money in 6 months.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Look well build. Easy to set up and indicator light is easy to understand. Good internet speed. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works just as well as the one from Time Warner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works just as well as the one from Time Warner, and it will save me money. It had all the features of a higher-priced modem for about the same price as a lesser modem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    worked great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem paired well with my Max Stream AC2200 router. The pairing of these two made my use of my Cox internet more reliable over a greater distance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Saves Me Money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buying this saves me $10 a month on renting a model from Optimum so it paid for itself in a half of a year. Don't rent it, buy it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a quality modem. Equally important is the outstanding service and advice that I received at Best Buy when deciding which brand to purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Strong WiFi

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid modem with string wifi. I decided to cut my cable and needed the additional strength and dependability. Overall a very good modem!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy set up. Good customer service by Motorola.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Instruction for setup were clear. Was unable to do a totally automated setup but Motorola customer service was prompt and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Why pay the cable company?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I already pay Comcast enough, I don't want to rent the modem and router from them as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good cable modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great with Comcast/Xfinity. I've had this modem for a few weeks now and so far it provides a very solid, fast signal..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am happy with this product especially when I VPN. I bought an Aries modem before and wasn't keeping my VPN connected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The moden works great and does everything I need it to do which is connet to the internet via cable. No problems.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great modem - good speeds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice modem - however, it will not compensate for poor routers or poor placement. Get a good router and the extenders then get a good modem.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Compact and fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well without any problems. Only picky complaint is that power cord attaches at top of unit instead of at the bottom which causes a minor cord management issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Effective Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Old modem not working..replaced with this one to have a more complete wireless household. No issues. Works great.

    I would recommend this to a friend