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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 508 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers praise the MB7420 16x4 DOCSIS 3.0 Cable Modem for its ease of use, excellent performance, and affordable price. Many appreciate its straightforward setup and compact size, finding it compatible with various devices and ideal for streaming. While some experienced occasional connectivity problems and noted that the device can get warm, the positive feedback on performance and ease of use outweighs these concerns.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 508 reviews
  • Rated 5 out of 5 stars

    Good modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product, but only modem, no router included so i had to returned

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Noticed increaase in speed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since i bought the Motorola - Docsis 3.0 Cable Modem I've noticed an increase in speed surfing the web, even though its currently farther away from the location of my last Modem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Modem for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took it home, plugged it in; then called cable company to register the modem and we were off and running.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Saves Money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great with Comcast and its great to save money over the long term vs monthly fee. One big drawback is limited ethernet port

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Upgrade from previous model!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old modem dropped out regularly and left me without my video surveillance. I needed reliability.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good modem. Needed an upgrade for my old out of date one and this was perfect. Comcast compatable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great cable modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome result so far at a low cost. I will recommend to my friends and families.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome devise

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This cable modem is one of the best modems in the market. Run my network flawlessly.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Works as expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was extremely easy to get hooked up and running. The only problem was getting my AirPort Extreme working with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works perfect.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great with Spectrum cable. Previous modem was too slow.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid Device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid Device, no issues at all. really convenient power button to reset the device

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 3 out of 5 stars

    Very easy to use.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price but wrong for my TV. I needed the one that came with WiFi.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    so far so good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only had this modem for one month so far so good I will check back and let you know.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has been running flawlessly without a reboot for 6 months. Couldn't ask for more

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. Very stable and reliable. Best cable modem I ever had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s odd you have to order this product online. It works great though.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 3 out of 5 stars

    Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really didn't have time to used this device bc my internet was down but when I had it... it work fine

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had it for 2 months now and no hiccups. can handle a ton of downstream data.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    works good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    no complaints, replaced one from Suddenlink that would no longer connect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great alternative rather than paying for the subscribers modem

    I would recommend this to a friend
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