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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 508 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers praise the MB7420 16x4 DOCSIS 3.0 Cable Modem for its ease of use, excellent performance, and affordable price. Many appreciate its straightforward setup and compact size, finding it compatible with various devices and ideal for streaming. While some experienced occasional connectivity problems and noted that the device can get warm, the positive feedback on performance and ease of use outweighs these concerns.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 508 reviews
  • Pros mentioned:
    Performance, Speed

    Rated 5 out of 5 stars

    I like it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It Fast and I love the look of it works great with my wireless router and I see faster speeds

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance
    Cons mentioned:
    Heat

    Rated 3 out of 5 stars

    Easily installed and Comcast Friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to install and works seamlessly with Comcast but it does overheat and needs to be reset more than I like.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Excellent Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the Arris 6183 modem for my Optimum online connection. it worked really well till the time i replaced my old router and installed the new Eero pro wifi system. Arris 6183 is not compatible with Eero. Returned and got the Motorola MB7420 instead. This works like a charm. Giving me similar speeds as the Arris and much much better connectivity as compared to the Optimum modem. I highly recommend it

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Setup

    Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup ,,,,,,,,,yup,,,,,,,,,cheers,,,,,,,,,,,,,

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 4 out of 5 stars

    Easy to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My computer skills are medium and was easily able to install the modem. I purchased new modem to improve Xfinity speed. I think the modem has helped.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Motorola cable modem delivers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem delivers in speed and ease of setup. Good price for this particular model.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Nice Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very powerful reliable modem that is approved for my comcast internet provider.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Nice modem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this at Best Buy because I was tired of paying $12 a month to rent one. It’s basically the same one the cable company gives you. It pays for itself in 5 months. Works perfectly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this model t allow my internet to reach the speeds that I was paying for with timewarner. It’s improved but wireless I’m still not at the 300 mbps

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    Easy to setup. Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup. Works great, Very happy with purchase

    I would recommend this to a friend
  • Pros mentioned:
    Price, Speed

    Rated 5 out of 5 stars

    Easy setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup and fast speeds for home internet system. Great price and product.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Setup

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is great, work fantastic. Very easy to install. I loved.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Fast, plug and play.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast modem. Plug and play and ready to go out of the box.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for price. Easy to set up. No problems. Works great.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    This works really well for optimum 300

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem has an off switch ladies and gentleman! My other modem purchases didn't have this button. Its so annoying to unplug a modem overnight if one is done using it. This modem brought me my appropriate speeds.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    it just works!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy install, everthing worked great. Fast enough for anything i want to do.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Price

    Rated 5 out of 5 stars

    Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Motorola Modem was a very good buy for the price. It works great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Simple and works perfectly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup and price is great. Looks clean and matches everything on my desk.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. I’m completely satisfied with the modem. With the help from one of your associates, it was a good choice. Well worth the money.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Speed

    Rated 5 out of 5 stars

    Reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it works well and is very reliable. It delivers fast internet well.

    I would recommend this to a friend