Skip to content
Main Content

Customer Ratings & Reviews

Your price for this item is $35.99
Clearance
The regular price is $174.99

Customer reviews

Rating 4.4 out of 5 stars with 267 reviews

Rating Filter

Rating by feature

  • Connection Quality

    Rating 4.3 out of 5 stars

  • Performance

    Rating 4.3 out of 5 stars

  • Setup

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 267 reviews
  • Pros mentioned:
    Speed
    Cons mentioned:
    Range

    Rated 4 out of 5 stars

    Good modem/router combo for Xfinity

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this because Xfinity said my old modem was outdated (which it was). This modem/router combo was easy to set up and, after doing a reset to update the firmware, I was able to go in to tweak my settings. I get great speed. I took one star off because the range was only a tad better than my ols one

    I would recommend this to a friend
  • Pros mentioned:
    Speed
    Cons mentioned:
    Connection

    Rated 5 out of 5 stars

    The Good and The Bad

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well, I was able to use this with SuddenLink, all I did was give them the MAc Address and walla I was connected. The 2nd day, I started experiencing intermittent connection, I called Motorola and even email their tech, non were able to help me. I was told it is a bad Router, and I need a replacement. So, if you are experiencing On and Off connectivity, and PING says transmit failed. General failure, the fix is to update all your Ethernet and Wifi driver. See my Speedtest

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup, Speed

    Rated 5 out of 5 stars

    Great for Xfinity us

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have Xfinity 250g package and we get every bit of it using this. My old one also bought from bestbuy maxed out at 300g but we only saw maybe 60 of of it. With this I really feel I am geting the most out of my internet. Set up was easy before I opened the box I called Xfinity and they programmed everything for the new one at no cost. All I had to do was plug it in once they said to do so! My playstation (when wired in) now only takes 20 mins to download a 90g game when before it would take all night with my old router plugged in.

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup, Speed

    Rated 5 out of 5 stars

    So far so good!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great speeds wired and wireless! Easy set up. Did have to go into the modems user interface to change some settings to adjust wireless signal quality as alot of my neighbors were using the same channels and frequency. Other than that, speeds are as advertised with quite a few devices connected. Happy with my purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup

    Rated 5 out of 5 stars

    Motorola Modem gets great signal.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Motorola modem is easy to set up by yourself. It works great! We were having problems with HULU but it is working very well now. Just remember to set up all printers, phones, and all other devices using your WI-FI modem. We have Xfinity but do not want to pay to rent their device. This works well with xfinity

    I would recommend this to a friend
  • Pros mentioned:
    Reliable

    Rated 5 out of 5 stars

    Router modem combo

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent speed, reliable and convenience combo modem and router. I highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Strong signal

    Rated 5 out of 5 stars

    Motorola cable modem and router

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good all-in-one cable modem plus router with lots of colorful and therefore useful/informative status indicators. Signal is pretty strong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy setup

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product works great with my Xfinity internet and doesn’t cause any interruptions or lagging when I am logged into my wireless devices. I would recommend this router/modem if you are looking to upgrade your speed or get your own device for your internet service.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Motorola router/modem

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great!!love that this works fast ,replaced old with this modem/router.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Motorola mg7700

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were renting a box from Xfinity for $14 a month ,we don't want to rent anymore so we bought this the price is good and it works excellent.All we do is stream so this works perfectly for us I would recommend the Motorola mg7700 because it's a good brand and it's economical. I forgot to mention it is very compact,. ideal

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Motorola Modem is Baddass

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did my research and Motorola is the best modem for cable services. And Best Buy had a good deal a few bucks more than Amazon but I can go get it.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Xfinity rental replacement

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great replacement for our xfinity gateway…works perfectly for our 800mbps plan speed.

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup

    Rated 5 out of 5 stars

    Home ready

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with my purchase.installed and ready to go.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wifi

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent wifi, great price, this modem is way better than the monthly payment modem from my provider

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Internet

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does the job and it is most reasonable to purchase this than rent is. It's yours forever!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product, but combo devices aren't the best

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seemed good, but kept dropping the line (Comcast). The problem is likely Comcast, but I have found a better suited router and purchased a separate modem. Don't get a combo of any brand. If one goes, you have to replace the whole thing. And firmware is frequently update for both, so you'll be limited. It seemed like a good model, but I discovered better.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Compatibility
    Best Buy Employee

    Rated 5 out of 5 stars

    great

    |
    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Motorola MG7700 is a combined cable modem and router that aims to provide a seamless and reliable internet connection for your home. With its DOCSIS 3.0 technology and AC1900 Wi-Fi speeds, this device offers fast and efficient performance for your internet needs. One of the key advantages of the MG7700 is its convenience. By combining a cable modem and router into a single device, it eliminates the need for separate units, saving space and reducing clutter. This makes it an ideal choice for those who prefer a streamlined setup. The DOCSIS 3.0 technology employed by the MG7700 ensures compatibility with most major cable internet providers. With support for 24 downstream channels and 8 upstream channels, it allows for fast and stable internet connections. This is particularly beneficial for households with multiple devices that require simultaneous online activities such as streaming, gaming, and web browsing. The AC1900 Wi-Fi speeds offered by the MG7700 provide reliable and high-performance wireless connectivity. With dual-band support (2.4GHz and 5GHz), it delivers fast speeds and reliable coverage throughout your home. This is especially useful for larger homes or spaces with multiple floors, as it helps to eliminate Wi-Fi dead zones and ensures a smooth internet experience across all devices. Setting up the MG7700 is relatively straightforward, thanks to its user-friendly interface and guided installation process. Once connected, the device offers a range of advanced features and settings for customization, allowing you to optimize your internet connection based on your specific needs. It also includes built-in security features such as a firewall and encryption options to help protect your network from potential threats. In terms of design, the MG7700 sports a sleek and modern black finish that should blend well with any home décor. The build quality feels solid and durable, ensuring long-lasting performance. One potential downside of the MG7700 is that it may not be compatible with all internet service providers. It's essential to check the compatibility list provided by Motorola or consult with your service provider before purchasing to ensure that it will work with your specific internet service. Overall, the Motorola MG7700 24x8 DOCSIS 3.0 Cable Modem + AC1900 Router is a reliable and convenient solution for home internet connectivity. With its combined functionality, fast Wi-Fi speeds, and user-friendly interface, it offers a seamless internet experience for households with multiple devices. While compatibility may be a consideration, for those whose internet service is supported, the MG7700 is a solid choice for upgrading your home network.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Speed

    Rated 5 out of 5 stars

    Good and fast

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good device and at a good price...what I didn't like was that with the application you can't control it.but from there it is fast and does what it has to do...yes I recommend it

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup, Strong signal

    Rated 5 out of 5 stars

    Excellent buy!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The modem/router was easy to set up and has an excellent signal. It even reaches the patio. It is space-saving in size. The only drawback is that Motorola will not allow the use of symbols in the password (!,@,#, etc...)

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Strong signal

    Rated 5 out of 5 stars

    Easy to use

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dual band router was easy to set up and use. It pushes out a very strong signal. I have it upstairs and I get a full signal downstairs on my computer far on the opposite side of the house. The speed of transfer data is unmatched. The dual band helps to provide more streaming. I have over 25 items on this unit and it provides all the streaming needs from security cameras, gaming, YouTube TV and all computers and handheld devices.

    I would recommend this to a friend