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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 562 reviews

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Rating by feature

  • Connection Quality

    Rating 4.5 out of 5 stars

  • Performance

    Rating 4.5 out of 5 stars

  • Setup

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are delighted by the MG8702 32x8 DOCSIS 3.1 Cable Modem + AC3200 Router's ease of use, performance, and setup. Many appreciate its wide coverage and range, enabling strong Wi-Fi throughout their homes. However, some customers found the price to be high and experienced occasional connectivity or signal strength issues. The size of the unit was also a point of concern for a few users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 562 reviews
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Wifi/Modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Speed is a lot faster now and it works great so far.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Very good product

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lighten fast. Plug and play for the most part. Very nice upgrade for me.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great device at a reasonable price.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really fast, and if can get a whole lot faster than i have it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Cable Modem + AC3200 Router

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up with no hassle app that allows you to customize.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Xfinity capable is what i needed

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great, app is easy to use, recommendable and works with Xfinity!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Upgrade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy setup! Connection great! Very pleased with purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really liked this modem. Mediacom, who was my Internet provider had issues they could not resolve, one was a bad modem. When I started using this modem, my Internet got more stable. I left Mediacom and returned the modem, but not because it was bad quality. I recommend this product.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Simple and Reliable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy to set up and a very stable connection.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Works like a charm

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have no complaints after using it for almost a month. Easy to hook up. Signal strength seems good through the whole house. Much faster than the old one it replaced. Works fine with the Xfinity service I have. Bit pricey, but it will pay for itself over time.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Great modem, very technical app.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works amazingly well. Achieving far higher speeds than I expected with a wired connection, and even on WiFi connection, faster than I should be getting given my connection. Easy setup, but the mobile app to control devices and access to the modem is not user-friendly unless you really know what you're doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great modem!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great modem! Great modem! Great modem! Great modem!

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Great router

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    More expensive but it meets our needs and expectations.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great combo router

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super fast router. Very easy to set up and connect.

    I would recommend this to a friend
  • Cons mentioned:
    Buffering, Signal strength

    Rated 5 out of 5 stars

    My favorite Modem/Router

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We could not get a good signal i our house with the modem/router that came with our Internet Service. With this new Motorola modem/router, it has been a game changer. No more buffering now.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best Modem Router for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Most important item..... IT WORKS ! Most cable companies are only recognizing Docsis 3.1 Although our cable company doesn't recommend this brand ...... this one worked the best, and we tried many 3.1 systems.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 4 out of 5 stars

    Motorola Modem Upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a modem that could handle the speed of my internet service (1 Gig) which this did with ease. Setup was relatively simple

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    router

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've been using this for over a year now - no complaints other than the price, although that's only because I'm old enought to remember paying $14 for my first (much more basic) router in the early 1990's.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for Gaming !

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I play COD without any lag, while my wife is streaming Netflix and using her phone at the same time… I don’t really thinks it’s the router doing all the awesome job on its own, it’s primarily the super expensive plan of Internet I pay each month :/

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good router

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good router, the app comes in handy to monitor access and deny access. So far the signal for the wifi is great an able to go longer distance.

    I would recommend this to a friend
  • Cons mentioned:
    Signal strength

    Rated 5 out of 5 stars

    Works nicely with Xfinity

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to replace a Netgear cable modem + router combo which would lose connection and needed to be restarted almost everyday. Works smoothly with Xfinity and have not any issue so far.

    I would recommend this to a friend
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