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Customer Ratings & Reviews

Customer reviews

Rating 4 out of 5 stars with 14 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

71%would recommend to a friend

Customers are saying

Customers often highlight the large screen and buttons on the MOTO-CD5011 Expandable Cordless Phone System, finding them easy to read and use. The easy-to-clean keypad is also a frequently praised feature. No significant drawbacks were reported by customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-14 of 14 reviews
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Exactly what we were looking for

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed to replace a very old, early generation cordless phone that we use upstairs and were looking for something with a bit of "heft" to the handset. We have another cordless system in another part of the house from a name brand and don't really like the small size and light (cheap) feel of the handsets. They also don't have good sound a seem to operate only in a half-duplex mode. This Motorola unit is perfect. The handset is larger than typical and has a little more weight to it (still a lot lighter than our previous "antique" unit). The keys are large and everything just feels right. The one annoyance is that the base itself has its own ringer that by default emits a really loud, shrill beep. Since it's not needed in our case we were able to use the menu settings on the handset to turn it off. There are a number of nice ringtones available for the handset that we were able to choose from. We user our other system for our answering machine so are not using this feature of the product.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    GREAT PHONE!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a basic and reliable cordless phone system for the house and this phone delivered! The large buttons and screen on the phone make it very easy to read and operate, as well as set up was very simple! Sound is very clear and I have not had any issues with reception around the house. Looking to buy more phones for every bed room now!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    DO NOT BUY THIS PHONE!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have only owned the phone since September 2022. It is now January 2023. In 4 months' time, this phone burns through Ni-MH batteries once a week. I use the phone lightly every day. It says it is charging but it is not. Now I cannot return or exchange the phone, I can only put it in the garbage. Motorola used to be known for making good phones. Now they do not. Stay away from this brand. If I could rate this zero stars, I would.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Cordless

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone looks good and works great. I have no issues with this phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sr

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good home phone I like it good Motorola is good choice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great house phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone to have. Very modern and it’s a Motorola!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra line

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a nice inexpensive phone. Great for the kitchen.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    useless

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    useless and noisey...........................................

    No, I would not recommend this to a friend
  • Pros mentioned:
    Keypad, Screen size

    Rated 5 out of 5 stars

    Great phone!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a new phone and saw this one that has a lot of cool features - bigger display, ring indicator and volume boost. Was also happy to see the keypad is easy to clean.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Great Features

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like this product a lot. Got mine about a week ago and it looks way more high end than it does in the pictures. Nice big handset with big keys, big screen and volume control to make it quite a bit louder than my old phone. Need to find more handsets to add to this.

    I would recommend this to a friend
  • Pros mentioned:
    Keypad

    Rated 5 out of 5 stars

    Pleased with purchase

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    “this phone is much easier to use than my old one. Has some really good features but especially like the keypad can be disinfected easily”

    I would recommend this to a friend
  • Pros mentioned:
    Keypad

    Rated 5 out of 5 stars

    Best Cordless Phone I ever had!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just got my new cordless phone and it looks better than it did in the pictures. Really like the easy to clean keypad. Great audio quality and amplification when needed. Display is easy to read. Holds the charge for a long time when handset is off the base.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Fine, but need extra features

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    inability to do a number of things I expected; I could not block a call, because the number could not be searched.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It wouldn’t work with my home base ! Took it back.

    No, I would not recommend this to a friend
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