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Customer rating

Rating 4.3 out of 5 stars with 530 reviews

85%would recommend to a friend.

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Rating 3.3 out of 5 stars with 5 reviews

Page 1 Showing 1-20 of 530 reviews
  • Features

    Value
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    Pros mentioned:
    Price
    Cons mentioned:
    Speed, Use with apps

    Rated 5 out of 5 stars

    Switched to Mint Mobile

    |
    Posted .

    I upgraded from a Moto G4 Play to this Moto E (2020), because I needed an unlocked phone in order to make calls on Mint Mobile. The Moto G4 Play is physically capable of accessing the necessary radio bands, but those features were locked by Verizon, through whom I had purchased the G4 play as a prepaid phone. The Moto E is a much more powerful device in comparison. I've had no issues with the Mint Mobile network. And it's nice to know that should I change providers again, no radio bands will be blocked. I was a little skeptical for spending more than $100 on a phone. Especially since the G4 Play met all my needs for just $80. But I was curious if the Moto E would overcome a few small shortfalls - mainly an unreliable gps, and slow with some apps. It does. Don't waste money on expensive phones if a budget phone is all you need. And motorola makes GOOD phones It's definitely worth the price for the unlocked version. My savings from switching providers will fully pay for this phone in 6 months.

    Features

    Value
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Sir Fone

    |
    Posted .
    Owned for 1 month when reviewed.

    works phine --

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Quality
    1 out of 5
     
     
     
     
     
    Value
    1 out of 5
     
     
     
     
     
    Ease of Use
    1 out of 5
     
     
     
     
     

    Rated 1 out of 5 stars

    No good

    |
    Posted .

    The software is no working at all I could use the phone

    Features

    Quality
    1 out of 5
     
     
     
     
     
    Value
    1 out of 5
     
     
     
     
     
    Ease of Use
    1 out of 5
     
     
     
     
     
    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      This is unusual for Moto E (2020). As we stand behind our products, we would love to help get this fixed. Write us an email to supportforums@motorola.com. We'll be there to help. - Mike MotorolaMobility

  • Features

    Quality
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Pros mentioned:
    Camera, Price

    Rated 5 out of 5 stars

    Everything I could want in a phone at a great pric

    |
    Posted .
    Owned for 1 week when reviewed.

    Updated from a MOTO e6 that worked great till I dropped it too many times and cracked the glass. So I upgraded to this MOTO E, with twice the memory (32Gb) and a faster processor. The screen is large enough yet still fits my pocket. Everything I need, great camera, Wi-Fi, LTE either ATT, Verizon and others. I really like the fingerprint reader on the back of the phone. Like my original PIXEL phone a few years ago. Charges quickly. Lasts all day long. Bluetooth is latest version too. I quickly bought a matching hard case so I don't ruin my new 'baby'. The color is a cool aqua-blue. Works in my Chevy and Kia with android Auto for GPS and other apps. Only missing the Near Field technology for Google PAY. At this price, my Garmin watch fills in just fine.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Quality
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great value

    |
    Posted .
    Owned for 3 weeks when reviewed.

    For the price, this phone is a great value! Camera isn't anything fancy, but does the job. Impressed with the speed and storage. Used this with Q-Link (on the t-mobile network). Purchased a case at another retailer because they had the color I wanted.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    "NEW" or "OPEN BOX" ?

    |
    Posted .

    The phone appears to be fine and is working as expected. However I ordered a brand new item. I see the label shows that this phone was obviously a return as it was shipped from the return center. I should have been charged for an "open box" purchase. When I purchase "new" I expect it to come from a fulfilment center not purchased and return then sent out as a new item.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    No, I would not recommend this to a friend
  • Features

    Ease of Use
    3 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Good phone

    |
    Posted .
    Owned for 2 months when reviewed.

    I love the quality and the size of this phone. The only thing I'm not fond of is that you can't lock your text messages (unless I just haven't found that feature yet). Also, you have to have a google account to use essential apps. Being unlocked, I'm not stuck with my phone company (even though not too many phone companies I looked into are compatible with this phone).

    Features

    Ease of Use
    3 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Camera
    4 out of 5
     
     
     
     
     
    Battery Life
    2 out of 5
     
     
     
     
     
    Display Quality
    5 out of 5
     
     
     
     
     

    Rated 3 out of 5 stars

    It works. All you can ask sometimes.

    |
    Posted .
    Owned for 1 week when reviewed.

    So, I have used Motorola phones forever, since the Droid 2 way way back. I love the gesture controls, being able to shake the phone to turn on the flashlight or flip twice for the camera. Very helpful when one handed. They've kept those on, along with a not too bloated Android. Which is the real problem. Having all sorts of software bugs, apps not loading right. Can't seem to have the biometric option on apps like Verizon or Bank of America stay selected. I've done them 10 times and still have to enter my passwords manually. On top of that, battery life doesn't really hold up. Feel like more than minimal use (5 minutes per hour) has me needing to recharge right away. Couldn't imagine a whole day out without a backup battery to keep it running. And since it's micro USB to charge, expect a two hour wait for full charge. If you don't use the phone a lot, or just need something to get you a few months til your next upgrade like me, it'll do. But couldn't imagine two years of this with the battery degrading more along the way.

    Features

    Camera
    4 out of 5
     
     
     
     
     
    Battery Life
    2 out of 5
     
     
     
     
     
    Display Quality
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      This is unexpected, Shick1981. As we stand behind our products, we would like the opportunity to investigate your feedback further. Write us an email to supportforums@motorola.com. We'll be there to help. - Mike MotorolaMobility

  • Features

    Quality
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    A good phone upgrade

    |
    Posted .
    Owned for 3 weeks when reviewed.

    I got it for my daughter for Christmas and as far as I can tell, she loves it. It has a bigger screen than her last phone (an LG K30), it doesn’t cut off on her when she has too many tabs open, and she’s able to perform a lot more functions. Now mind you, this phone has twice the memory, so that probably has a lot to do with it. Plus, I paid the same price for a better phone as I did when I gave her the last one 2 years ago.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Display Quality
    4 out of 5
     
     
     
     
     
    Camera
    4 out of 5
     
     
     
     
     
    Battery Life
    3 out of 5
     
     
     
     
     

    Rated 4 out of 5 stars

    It is cheap and does what it needs too.

    |
    Posted .
    Owned for 1 week when reviewed.

    Obviously this phone is not a flagship phone. But it does what it needs too and that is provide basic smart phone use and make phone calls. Would have 5 stars but the battery life isn't the best but this also is like a sub 150 phone so... Overall worth it if this is the kind of phone you are looking for.

    Features

    Display Quality
    4 out of 5
     
     
     
     
     
    Camera
    4 out of 5
     
     
     
     
     
    Battery Life
    3 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Display Quality
    4 out of 5
     
     
     
     
     
    Camera
    4 out of 5
     
     
     
     
     
    Battery Life
    4 out of 5
     
     
     
     
     

    Rated 4 out of 5 stars

    Good, Cheap Smartphone. Not Great.

    |
    Posted .
    Owned for 3 weeks when reviewed.

    Can't get much cheaper than this. The phone functions like any other smart phone but is a bit slower and clunkier. Every now and then apps will randomly crash. But overall I'm happy with what I got for a $100 throw-away phone. The storage space was the only real issue. I had the phone for less than a week and it was already telling me that my storage was basically full.

    Features

    Display Quality
    4 out of 5
     
     
     
     
     
    Camera
    4 out of 5
     
     
     
     
     
    Battery Life
    4 out of 5
     
     
     
     
     
    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi EMeltz, Thanks for purchasing our phone and for your feedback! We're always looking for improvements, we'll relay the message to the team. If you need any assistance, please do not hesitate to email us at supportforums@motorola.com. We'll be happy to assist you. -Mitch MotorolaMobility

  • Features

    Battery Life
    4 out of 5
     
     
     
     
     
    Display Quality
    4 out of 5
     
     
     
     
     
    Camera
    2 out of 5
     
     
     
     
     

    Rated 4 out of 5 stars

    Surprised by good performance

    |
    Posted .
    Owned for 3 weeks when reviewed.

    Surpised by the inexpensive price, this phone was quite capable. I didn't do multitasking or videos that much, but for everything else it was good. The swipe-left for the back action took some getting used to, and that gesture does limit the case options.

    Features

    Battery Life
    4 out of 5
     
     
     
     
     
    Display Quality
    4 out of 5
     
     
     
     
     
    Camera
    2 out of 5
     
     
     
     
     
    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for going the extra mile to support Motorola, bogon. If you would like some help with your new device, kindly visit our official Motorola community page here: https://forums.lenovo.com/t5/moto-e-2020/bd-p/moto_e_2020_en. - Mike MotorolaMobility

  • Features

    Battery Life
    4 out of 5
     
     
     
     
     
    Camera
    3 out of 5
     
     
     
     
     
    Display Quality
    3 out of 5
     
     
     
     
     

    Rated 4 out of 5 stars

    Smartphone for the non tech savvy

    |
    Posted .

    This is a basic smartphone that gets the job done. Don't expect to find any premium features here. However, if you are not too interested in taking high quality pictures, wireless charging, or anything found in higher end phones, this one performs well at making calls, texts, and using basic web search and apps.

    Features

    Battery Life
    4 out of 5
     
     
     
     
     
    Camera
    3 out of 5
     
     
     
     
     
    Display Quality
    3 out of 5
     
     
     
     
     
    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi PuzzleMaster7, Thank you for purchasing our Moto E phone. We appreciate you taking your time to give us feedback. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-e-2020/bd-p/moto_e_2020_en. - Mitch MotorolaMobility

  • Features

    Camera
    2 out of 5
     
     
     
     
     
    Battery Life
    3 out of 5
     
     
     
     
     
    Display Quality
    4 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Good phone great price

    |
    Posted .
    Owned for 1 month when reviewed.

    Ok let's be very honest. This phone is 120$ it's not going to be anywhere close to flagship phones now with that being said. It does have the same capability as my old Samsung. It is however a little slow and doesn't have much memory. Again it's 120$ it's a great deal for the price. Great starter phone or emergency phone if you need one fast and cheap this is the way to go.

    Features

    Camera
    2 out of 5
     
     
     
     
     
    Battery Life
    3 out of 5
     
     
     
     
     
    Display Quality
    4 out of 5
     
     
     
     
     
    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Reganaya, We are so thankful for giving us a positive rating and we're happy that you're satisfied with your purchase. We'd like to hear your story and share it with the Moto E community: https://forums.lenovo.com/t5/moto-e-2020/bd-p/moto_e_2020_en. -Mitch MotorolaMobility

  • Features

    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    4 out of 5
     
     
     
     
     

    Rated 4 out of 5 stars

    Moto phone

    |
    Posted .
    Owned for 1 week when reviewed.

    Nice phone, but I’m already getting a message that I have used 47% of my space. I only wanted it to be my address book, not for my emails. I’m not sure this is going to work for me. This is a perfect example of “you get what you pay for!

    Features

    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    4 out of 5
     
     
     
     
     
    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Motown, We really appreciate you letting us know and we're sorry to hear that your not satisfied with the storage of the phone. We stand by our phones and we'd like to help get this sorted out. Write us an email at supportforums@motorola.com. -Jess MotorolaMobility

  • Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Budget Android phone!

    |
    Posted .
    Owned for 1 week when reviewed.

    100% value for money. My local BestBuy store did not have this phone in stock so they offered me a free shipping to home option. The phone arrived 2 days later. I did add another 32 GB of SD Memory. The build quality of the phone is top notch considering it is a budget phone. I would recommend this phone to anyone who is looking for a budget Android phone.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Quality
    4 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    4 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Definitely worth it how can I take a photo of my

    |
    Posted .
    Owned for 1 week when reviewed.

    this is a lot better than I was expecting to be honest with you I had a moto e6 and within a two weeks the SIM card slot broke on it and I know a lot of companies are doing this now the only thing I don't like about it is that I can't take the back cover off to you know like remove the battery or whatever but besides that it works great this may just because there's a winter storm going on but I'm losing signal randomly I also live a tiny little town in the middle of nowhere

    Features

    Quality
    4 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    4 out of 5
     
     
     
     
     
    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi 5thDegreeLarsony, Thanks for this positive feedback! Regarding the broken SIM card slot, we'd like to know more about what happened. Write us an email at supportforums@motorola.com. -Jess MotorolaMobility

  • Features

    Battery Life
    5 out of 5
     
     
     
     
     
    Display Quality
    5 out of 5
     
     
     
     
     
    Camera
    4 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    smart choice

    |
    Posted .
    Owned for 1 month when reviewed.

    With the help of a Best Buy manager I made a smart choice by buying this phone instead of one of the more highly advertised phones. It does everything I need and more. Great phone and great customer service.

    Features

    Battery Life
    5 out of 5
     
     
     
     
     
    Display Quality
    5 out of 5
     
     
     
     
     
    Camera
    4 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    2 out of 5
     
     
     
     
     
    Quality
    3 out of 5
     
     
     
     
     
    Value
    3 out of 5
     
     
     
     
     

    Rated 3 out of 5 stars

    ok phone, User interface a little annoying.

    |
    Posted .
    Owned for less than 1 week when reviewed.

    Seems to pick up my Mint Mobile connection fine. No worries there. Call quality, texting, YouTube videos play fine.. The one thing about this phone is the UI (User Interface). I'm previously a Google Pixel 2XL user and I'm not sure if it's a Moto E interface or perhaps a recent Android update, but I am used to the 3 button layout at the bottom of the screen: A home button at the bottom , a back arrow button on the left and a see all apps/windows open on the right.. That's gone.. I hate that. But I wonder if I just need to figure out how to bring it on screen which was on my Pixel 2XL by default. Played Scrabble Go on this and it works fine.. Found the phone's ui/ux a little annoying when it came to swiping.. Also, Google Assistant comes on every now and then and I don't know what's up..

    Features

    Ease of Use
    2 out of 5
     
     
     
     
     
    Quality
    3 out of 5
     
     
     
     
     
    Value
    3 out of 5
     
     
     
     
     
    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi LineDetail, We appreciate your review! There is an option to enable 3 button navgation to easily navigate the phone. To find it: swipe up > Settings > System > Gestures > System navigation >3-button navigation. If you're interested, we'd like to hear your story and share it with other E users here: https://forums.lenovo.com/t5/moto-e-2020/bd-p/moto_e_2020_en. Love to hear from you there. -Jess MotorolaMobility

  • Features

    Display Quality
    5 out of 5
     
     
     
     
     
    Camera
    5 out of 5
     
     
     
     
     
    Battery Life
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Great phone

    |
    Posted .
    Owned for 1 month when reviewed.

    Brought this phone for my mother in law . Never had a hard time trying to get the phone , just walked right in and out. The set-up was very smooth and easy. I’m thinking about purchasing this phone

    Features

    Display Quality
    5 out of 5
     
     
     
     
     
    Camera
    5 out of 5
     
     
     
     
     
    Battery Life
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend