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Customer Ratings & Reviews

Your price for this item is $280.99
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The comparable value price is $699.99

Customer reviews

Rating 3.8 out of 5 stars with 621 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.5 out of 5 stars

  • Camera

    Rating 4.1 out of 5 stars

  • Battery Life

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

71%would recommend to a friend

Customers are saying

Customers are satisfied with the affordable price, long battery life, ample storage, and 5G connectivity of the moto edge 5G. However, they have concerns about the screen quality, camera performance, display issues, lack of accessories, and absence of wireless charging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 621 reviews
  • Rated 4 out of 5 stars

    5G phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love it 20/20 model too bad they did away with the edge screen it was just a gimmick anyway I was told but I like it phone works well

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you so much for the great review, Martin8085. To be up to date with our devices, please do follow our official Motorola community page: https://forums.lenovo.com/t5/edge/bd-p/edge_en - Mike MotorolaMobility

  • Rated 4 out of 5 stars

    Love the screen

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cameras are so great takes beautiful pics Screen is awesome in every way Features are great and easy to use Price was reasonable got a special price so that help

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is good. Battery life is good. The processor of the phone is very fluid. Excellent phone and incredible camera.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great phone minus the screen burn issue

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone has a known temporary screen burn issue that has been confirmed by Motorola. A firmware is supposed to be eventually released to resolve this issue.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Bang for your $399.99

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've seen a lot of reviews knocking the phone for the display, I've had the phone for the better half of a month and no issues for now. Also Motorola sent a update for the display as well so maybe mine was not affected, anyway the rest of the phone is really solid with great performance, incredible battery life and good for gaming as well, also the 90Hrz display makes the experience very delightful. The pictures are good, if you get good lighting you will get some good results.

    I would recommend this to a friend
  • Cons mentioned:
    Screen

    Rated 1 out of 5 stars

    piece of junk

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    even though is a expensive phone is the worst phone I have ever had is garbage once you put in the SIM and SD card tray is impossible I got a replacement phone since it was protected thru a 2 year Geek Squad Protection plan and it was worst that phone was all acting from the screen shaking and blurred going from black to green and turning it all white I guess the replacement wasn't a new phone maybe a repaired one and same problem with the SIM and SD card piece of junk but expensive definitely will not recommend this piece of junk to anyone

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Sorry to hear this report, technologyman2021 and this is surely not the experience we'd like you to have with our devices. As we stand behind our products, we would love to help get this fixed. We would appreciate it if you would email us at supportforums@motorola.com for us to further assist you. We'll be there to help. - Mike MotorolaMobility

  • Cons mentioned:
    Screen

    Rated 2 out of 5 stars

    It’s okay

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone seemed wonderful. It’s definitely not as easy to use as the iPhone but I missed my window to return it and now I’m stuck. Wish I would have upgraded to another iPhone. With the screen protector, it’s worse. I have to press really hard to make things work.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Edgescreenprotector,

      We appreciate that you have one of our products and we are always eager for improvements. We 'll pass down your feedback to our team. If you need any assistance with the device, please do let us know at supportforums@motorola.com and we'll be there to help. - Frank MotorolaMobility

  • Rated 4 out of 5 stars

    Moto Edge Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone!! It's alot more durable than other reviews led on. It has wonderful features and display! I highly recommend it to you:)

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thanks for the recommendation and we want to provide a great environment that everyone can enjoy. So feedback like this is important to us. If you would like, you could join your fellow users on our official Motorola community page here: https://forums.lenovo.com/t5/edge/bd-p/edge_en - Mike MotorolaMobility

  • Rated 3 out of 5 stars

    Poor choice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a Moto Edge before I upgrade.. This was not a good idea.. The long battery live lasted a week.. The edges on the phone make it hard to use. You touch the phone to pick it up and you will change something on the screen. No cases are made for the phone. You need to buy a cheap case at a Box Store to carry your $500 phone. Poor choice..

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great phone, so-so Camera.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful screen, very long life battery, and fantastic performance. The camera, despite its high megapixel, had trouble focusing on close-up, detailed items.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Moto

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Device is good for Motorola at a good price also no hiccups the screen is the operating system is this

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Jayslym, We're happy to see that this phone meets your expectation If you ever need help, give us a holler or reach out to our online community: https://forums.lenovo.com/t5/edge/bd-p/edge_en - Mike MotorolaMobility

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Top class

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent and in great condition. Came in actually package. Great quality for it's price. Glad I got this for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great little phone.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've waited to write a review so I can fully operate my phone for a bit. So far I love it, it's fast and the display is beautiful. Overall I'm very happy with this purchase. I read some bad reviews but I took a chance and waited before purchasing the phone because I figured or hoped Motorola would fix the screen issues so many people had. I have been a Motorola customer for so many years and hopefully many more. Keep up the great work

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      We are so glad to see that you are enjoying your phone, Texasdude007. We want to provide a great environment that everyone can enjoy. So feedback like this is important to us. If you ever need help, give us a holler or reach out to our official Motorola Edge community page: https://forums.lenovo.com/t5/edge/bd-p/edge_en - Mike MotorolaMobility

  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Good phone

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone was so good.the speed was really fast.And the screen was really clear. I want recommend to my friend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast efficient big screen many application options

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend this phone to any one and everyone. It's not complicated to navigate threw to set up this phone. It's very fast efficient and can take amazing photos. The speakers work great for listening to music bluetooth and head phones. The screen is the perfect size seeing how it displays the picture all the way edge to edge. Overall I love this phone and would 100 percent recommend it to anyone. Sincerely a very satisfied customer who will be a returning customer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Cheap

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice phone cheap easy to use looks very well you'll have problems sometimes with the edge but with time you'll get it and won't be a problem.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Totally recommendable

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone durable. I love it. It works fast, screen is beautiful and its compatible with T-mobile 5G.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my 13 year old and she loves it. Was easy to get going. Very fast and responsive

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Outrunfish, Thanks for this positive rating! Glad that she loves it!.If you're interested, we'd like to hear your story and share it with other Moto Edge users here: https://forums.lenovo.com/t5/edge/bd-p/edge_en. Love to hear your story. -Jess MotorolaMobility

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Bargain 5G Device

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent device for the promotional price. Seems like a more premium product than what I paid for.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Screen burn inn issues

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful phone with screen issues. Had screen burn in issues. Best buy won't replace it after 2 weeks of ownership so I had to contact Motorola. I ve been sent another one by motorola I hope the screen doesn't die on me again

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi rexy, we’re very sorry to hear you are encountering this problem. Motorola has worked to uncover the root cause leading to any devices that are facing this issue, and would like to provide a replacement. Please contact Motorola for help or email us at [email protected] and kindly provide this link as a reference.Thank you and again, our apologies. - Mike MotorolaMobility