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Customer Ratings & Reviews

Your price for this item is $280.99
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The comparable value price is $699.99

Customer reviews

Rating 3.8 out of 5 stars with 621 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.5 out of 5 stars

  • Camera

    Rating 4.1 out of 5 stars

  • Battery Life

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

71%would recommend to a friend

Customers are saying

Customers are satisfied with the affordable price, long battery life, ample storage, and 5G connectivity of the moto edge 5G. However, they have concerns about the screen quality, camera performance, display issues, lack of accessories, and absence of wireless charging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 621 reviews
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Excellent cell phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product, good quality and good price. So far everything works great

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Motorola edge

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone for the money...... Lots of storage! I am very happy with it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Motorola is no Samsung

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was suppose to be a top of the line motorola phone but it was not as easy to use. It took several calls with customer service. I tried to save money when I should have just paid for a nice Galaxy phone. It was a present for my wife for Christmas

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi rkelley,

      Thanks for bringing this up to us and we're sorry to hear that you're having trouble with using the device. Let us help you with this as we stand by our phones. Kindly send us more details at supportforums@motorola.com and refer to this link as a reference. I'm sure we can help. - Frank MotorolaMobility

  • Rated 4 out of 5 stars

    Value and quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is pretty good with quick response but a bit bulky and personally I'm not a big fan of the edge thing.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good phone

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the phone but I don't like the fact that Best buy sells the phone but doesn't carry any cases for it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Motorola edge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exelent it's very easy to use high Quality and good battery duration

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must try!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone! My career is on my phone and this phone did all my needs. Fits perfectly in my hand and takes amazing photos. Battery life is awesome but not as good as the Moto power. Out last my daughter's iphone 11 plus, charges crazy fast and last all day. Storage is perfect for work.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this phone has been doing the job it needs to do.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Benjo, Thanks for this wonderful rating! Glad that you like it and is enjoying the phone's specifications. If you're interested, we'd like to hear your story here on this Edge+ community: https://forums.lenovo.com/t5/edge/bd-p/edge_plus_en. Love to hear from you. -Jess MotorolaMobility

  • Rated 4 out of 5 stars

    Unique style

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Aside the cute unique style, it has good picture quality and processes data very fast.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for sharing your phrases with us, Okg2. Let us know if there's anything else we can do to help or you can visit our official Motorola community page: https://forums.lenovo.com/t5/edge/bd-p/edge_en - Mike MotorolaMobility

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great phone and Great price

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the phone and the features for the price can't beat it.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi SuperNerdyBoy, Thanks so much for this wonderful rating! Everything on this phone is amazing which you would love and enjoy. If you're interested, we'd like to hear your story and share it with other Moto Edge users here: https://forums.lenovo.com/t5/edge/bd-p/edge_en. Love to hear your story. -Jess MotorolaMobility

  • Rated 5 out of 5 stars

    Motorola Edge

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent phone at any price. Great camera. Audio volume is ok, but could be louder when listen to music. Phone is excellent on communication and I have only had one dropped call. Great set of applications through Motorola definitely a buy and an outperformer against higher dollar handset competition. Rating this phone 5 stars, buy buy buy, booyah!

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for taking the time to give your feedback, Marc. We really appreciate it. If you're interested, we'd like to hear your story and share it with other users here: https://forums.lenovo.com/t5/edge/bd-p/edge_en - Mike MotorolaMobility

  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    All around good phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it the screen looks great and it's very fast love the camera

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you so much for your review, Bestboy123. Glad that everything works for you. If you have time, you can visit our Moto Edge community here: https://forums.lenovo.com/t5/edge/bd-p/edge_en - Mike MotorolaMobility

  • Rated 5 out of 5 stars

    Content!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent unit and easy to use, I’m glad I chose this unit.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you so much for your review, SergioZamb. Your support and trust in us are much appreciated. If in case you need help, kindly visit our Motorola Edge online community:  https://forums.lenovo.com/t5/edge/bd-p/edge_en - Mike MotorolaMobility

  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Glad I made this purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, beautiful screen, nice and fast. Smooth with no lag.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for trusting Motorola, Bill If you ever need help, give us a holler or reach out to our Motorola Edge online community: https://forums.lenovo.com/t5/edge/bd-p/edge_en - Mike MotorolaMobility

  • Rated 5 out of 5 stars

    Motorola Edge 5G

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Unfortunately I have not been able to find any glass screen protector & no good case for it either. It isn't Motorola's fault, but you would think places like Best Buy would try to carry these types of items. I think Motorola phones are some of the best on the market with fair prices and this is no exception. So far, I love it!

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for the wonderful review and for taking the time to share your feedback with Motorola, Ed2397. If you would like, you could join your fellow Motorola Edge users on our online community: https://forums.lenovo.com/t5/edge/bd-p/edge_en - Mike MotorolaMobility

  • Rated 5 out of 5 stars

    edge phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    just the upgrade I was looking for for - very easy to use

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Cmcc, Thanks so much for appreciating this phone and have given us a positive rating! Glad that you choose this phone as an upgrade! If you're interested, you may want to check our community of Edge owners here: https://forums.lenovo.com/t5/edge/bd-p/edge_en. Love to have you. -Jess MotorolaMobility

  • Rated 5 out of 5 stars

    Best 5G option

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice design, easy to use, quick operative system and quite light

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Moto edge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best phone ever fast and very nice design feels good in the hand

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Moto edge 256gb

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome phone very fast. Lots of memory. Very reliable phone.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      We are thrilled to have you as part of the Motorola family, ryandrew559. I really hope you’ll enjoy using the Motorola Edge. If in case you need help, kindly visit our Motorola Edge online community: https://forums.lenovo.com/t5/edge/bd-p/edge_en - Mike MotorolaMobility

  • Cons mentioned:
    Screen

    Rated 1 out of 5 stars

    Has several issues

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the Moto Edge 5g back in August 2020 when it was released at Best Buy. I have liked the phone for the past 6 months but now the screen has started to show black, purple and green spots. I have not dropped the phone or gotten it wet so I'm not sure why this is happening. I have also checked some reviews online from other retailers and many of them mention the same comment. Also the screen lock doesn't come on when I am talking with people so I randomly mute or put them on speaker phone. I could go on but the review would be to long.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Wnpark01, We’re very sorry to hear you are encountering this problem. Motorola has worked to uncover the root cause leading to any devices that are facing this issue. Write us an email at supportforums@motorola.com. -Jess MotorolaMobility