Customer Ratings & Reviews
- Model:
- PAJ90004US
- SKU:
- 6417451
Rating by feature
- Display Quality
Rating 4.5 out of 5 stars
- Camera
Rating 4.1 out of 5 stars
- Battery Life
Rating 4.3 out of 5 stars
Customers are saying
Customers are satisfied with the affordable price, long battery life, ample storage, and 5G connectivity of the moto edge 5G. However, they have concerns about the screen quality, camera performance, display issues, lack of accessories, and absence of wireless charging.
This summary was generated by AI based on customer reviews.
Super Awesome Mega Motorola
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome phone, great pictures, only downfall is kinda difficult to get a screen protector
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi DADDYCHUY, Thanks for purchasing this phone! If you would like some help with your new device, kindly visit our community here: https://forums.lenovo.com/t5/edge/bd-p/edge_en - Mike
- Pros mentioned:5g
Fast phone
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fast 5 G phone I bought it for my son he likes it very much
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .We are happy to hear that your son is happy with his new phone. If in case you need help, kindly visit our Motorola edge online community: https://forums.lenovo.com/t5/edge/bd-p/edge_en - Mike
DECENT PHONE
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.THE 5G SIGNAL REALLY SUCKED. I DIDNT HAVE SIGNAL IN PLACES THAT I ALWAYS HAVE BEFORE. THE EDGE FUNCTION MADE THINGS COMPLICATED. HOWEVER MOTOROLA HAS SEVERAL FEATURES THAT ARE SUPER CONVIENENT
No, I would not recommend this to a friend- Cons mentioned:Screen
WasteOfMoney
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.In less than 2 months the screen started acting up. After a short time viewing media the screen starts to ghost itself. Shortly after that the bottom half turns white. Shortly after that the whole screen goes white. It has to be power off for several hours before I can see anything and in a short period of time it starts the process all over again. Waste of money
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi SatisfiedCustomer,
Thanks for letting us know about this and we're sorry to hear about what happened. Rest assured that we are more than happy to help you with this as we stand by our phones. Kindly send us an email at [email protected] and please use this subject as reference, BestBuy/MotoEdge_Touchscreen/Display so we can properly assist you. - Frank
great phone
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great phone! i feel in love with it the moment i saw it
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi SmileORillMakeU,
We appreciate that you have one of our products and thanks for the positive review. If you want to know more information about the device, you can join our Edge community. Please see here: https://forums.lenovo.com/t5/edge/bd-p/edge_en. - Frank
Nice phone
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lovely phone all round, very durable and nice, 90hz screen is buttery smooth.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Glad that you like it and are enjoying the phone's specifications, 2skillz. If in case you need help, kindly visit our official Motorola Edge community page: https://forums.lenovo.com/t5/edge/bd-p/edge_en - Mike
Edge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Biggest problem is you can’t find a case for it. Have been everywhere, non available
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Glow, Thanks so much for this positive review! Glad that you appreciate every bit of whatever this phone has to offer. There are cases available from third party stores that you can still look at. If you're interested, we'd like to hear your story and share it with other Edge plus users here: https://forums.lenovo.com/t5/edge/bd-p/edge_plus_en. Love to hear your story. -Jess
- Pros mentioned:Price
Moto edge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loved it I think it's awesome and got it for a good price
I would recommend this to a friend Motorola
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For being a Motorola, it's actually a really good phone feels great and it's not to big
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thanks for the great rating and I really hope you’ll enjoy using the Motorola Edge, ARCE98. We’re so lucky to have customers like you! Let us know if there's anything else we can do to help or you can visit the Motorola Edge online community here: https://forums.lenovo.com/t5/edge/bd-p/edge_en. Thanks again for your support. - Mike
- Pros mentioned:Speed
Quality
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quality speaks for this phone. The speed is overall wonderful
I would recommend this to a friend Motorola Moto Edge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the phone and it is good quality pictures. Overall it does what I need it to do
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thanks for this wonderful rating and we can totally feel that you're very happy with the Motorola Edge. If you're interested, we'd like to hear your story and share it with other users here: https://forums.lenovo.com/t5/edge/bd-p/edge_en - Mike
MotoEdge
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had a Sony phone..and this Edge is very similar.. I like the edge of screen display, the new quick gesture features, the night camera, cut out action in camera mode, and it takes a good time lapse.. it came with its own case..overall... A decent phone..there is a bit of a learning curve, but again..a good phone with good memory..
I would recommend this to a friendGood phone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Phone has been good so far. Nothing out of this world but good.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for taking the time to give your feedback, mrclean14. We really appreciate it. If you would like, you could join your fellow users on our official Motorola community page here: https://forums.lenovo.com/t5/edge/bd-p/edge_en - Mike
great performance but too slick
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The phone is very fast and a little too sleek. I dropped it in a matter of two days and broke it. If you decide to get one order a case off of amazon first because they don't sell cases or screen cases at Best Buy?!
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi, Sorry to hear your phone broke. If the device's screen got shattered, you may send in your device for repair to have it fixed with a fee. Here's the link where you can submit a request: https://motorola-global-portal.custhelp.com/app/mcp/service. -Jess
3rd phone is the charm
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After receiving two defective screen Motorola Edge 5G from Best Buy, where each screen had thermal failures after the first week each, Motorola instead sent me an advance replacement phone, that has been working great. I'm getting 100mbps data speeds on T-Mobile.
I would recommend this to a friend- Cons mentioned:Display issues
Amazing potential ruined by poor materials and QA
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The phone was great! In theory.... I purchased it open box. Turns out it had been returned for a common issue with the phone. The display has some major issues. Motorola would not honor the manufacturer's warranty because it was open box, and I'm still not sure about the legality on that. Best Buy did happily refund me for the phone and I made a purchase elsewhere. If Motorola solves the display issues with this phone, or if you get one that's not a dud, it's potentially an amazing phone and it looks really cool too.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi AliF, sorry to hear that you've already returned the device. If you have other questions, please don't hesitate to drop a message. We are willing to help. Hope you give us another chance in the future. - Mike
Crystal
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needs a bit of a learning curve but getting used to it
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Kitten, Thanks for purchasing our product and for the positive ratings. To be up to date with our devices, please do follow our official community page: https://forums.lenovo.com/t5/edge/bd-p/edge_en. -Mitch
Underrated Champion
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Underrated champion. I have not used a motorola since the Z2 Force. This phone is fantastic. It's premium in the hands. The screen is beautiful and brings back that "love" factor that I have been missing. I also have a Galaxy Z Fold 2. I have not taken out out of the box on the past 2 weeks of owning my edge.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for the 5-stars, Datzecho, and for this positive review. If in case you need help, kindly visit our online community: https://forums.lenovo.com/t5/edge/bd-p/edge_en. - Mike
Terrible Moto Phone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Even with a case and screen protector the phone screen has several cracks in it. This is because when you drop the phone and it lands on the side it hits nothing but exposed screen. Why did I buy this? Also the side display function is completely useless and is only a hindrance compared to any standard phone. When you try and watch a video it extends to the curve so you can only see most but not all of a video. The side screen is also touch sensitive so you will most likely press things just by trying to hold the phone normally. I only got this phone because it was on sale and I love my MotoZ2-Force. This was easily one of my worst big purchases and I regret it. The speed of the phone is fine but the entire functionality and scheme of the phone is pointless and counter intuitive. Its got flagship specs but I cant see myself or anyone else using this phone for games, videos, or work use. It looks sexy but I would recommend you choose a different moto phone or any other phone that doesn't have that side screen nonsense.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Sparky, Thanks for having one of our phones. Your feedback is important to us. We'll share this with our team. If you have questions or concerns, write us an email at [email protected]. We're happy to help. -Jess
Fantastic display and speed, 5G will spoil you.
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great display, no magnetic charging option. I love the 5G speed.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you so much for the positive review, KF4COP. We do appreciate your support and love for our Moto Edge phone. If you would like, you could join your fellow users on our official Moto Edge community page here: https://forums.lenovo.com/t5/edge/bd-p/edge_en. -Mitch