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Customer Ratings & Reviews

Your price for this item is $280.99
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The comparable value price is $699.99

Customer reviews

Rating 3.8 out of 5 stars with 621 reviews

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Rating by feature

  • Display Quality

    Rating 4.5 out of 5 stars

  • Camera

    Rating 4.1 out of 5 stars

  • Battery Life

    Rating 4.3 out of 5 stars

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Cons mentioned filter

71%would recommend to a friend

Customers are saying

Customers are satisfied with the affordable price, long battery life, ample storage, and 5G connectivity of the moto edge 5G. However, they have concerns about the screen quality, camera performance, display issues, lack of accessories, and absence of wireless charging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 621 reviews
  • Rated 5 out of 5 stars

    Motorola

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone is very nice very good graphics but make sure you buy a case dropped it the first date cracked it ruined it. With the curved edge it's very very expensive to fix more like I don't know any price so but it's a nice phone I recommend it there's better but good phone buy the case.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not as expected.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was hoping for more than received for the money. Online reviews were much better than the actual phone. Not a lot of great features. Small in your hand. No cases or screen protectors available. Disappointed.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      HI NeNe, thanks for posting. As we stand behind our products, we would like the opportunity to investigate your feedback further. Write us an email to [email protected]. We'll be there to help. - Mike MotorolaMobility

  • Rated 3 out of 5 stars

    Just ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone seemed to have tech from a few years back. Works have been an awesome phone 3 years ago. I have owned Motorola phones for many years and this one just fell short it every way.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Motoman, Thank you for purchasing this phone and for your feedback. If you have any questions or need more details, we are always ready to help. Write us an email at supportforums@motorola.com. -Mitch MotorolaMobility

  • Rated 4 out of 5 stars

    Not compatible with Verizon

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not compatible with Verizon unless you go buy a sims card from them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best phone for around $400.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not an impulse buyer, so before I' made my mind about purchasing this item, I did my homework, so compare to other similar items at the same price point, it will outperform many similar phones, the customer support is quite good, and the performance is great, very happy with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Motorola Edge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent phone, camera & features. I can't understand why this phone isn't more popular. Killer display, sound, design, build quality......I've had two iphones, google pixel 3a xl.......this smokes them all. Much longer battery life. When you catch it on sale, it is a no brainer.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      What a great review, Timothy. Just wanted to say a quick thank you for being our valued customer. Please let us know about your future experiences by visiting our online community for Motorola Edge owners here: https://forums.lenovo.com/t5/edge/bd-p/edge_en. Thanks again for your support. - Mike MotorolaMobility

  • Rated 1 out of 5 stars

    Disappointed

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolute junk, four days old and the screen failed.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Jason,

      We appreciate that you have one of our products and we're sorry to disappoint you. We would like to know more about what happen to the device and assist you in getting it fixed. Kindly email us at [email protected] and use this reference BestBuy/MotoEdge5G_TouchScreen/Display as a subject. We're standing by to help. - Frank MotorolaMobility

  • Rated 3 out of 5 stars

    Not a bad phone!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the phone but could not repair it once the screen brakes. Not a good phone for WhatsApp calls: The call drops when the screen locks or when using other apps.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for your feedback, Notbad. We’re so sorry that your experience did not match your expectations. As we stand behind our products, we would like the opportunity to investigate your feedback further. Write us an email to supportforums@motorola.com. We'll be there to help. -Mitch MotorolaMobility

  • Rated 4 out of 5 stars

    jerry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good phone good service and good screen good color

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      We're happy to see that this phone meets your expectation, James. You make us want to work harder and better. You can join our official community page if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/edge/bd-p/edge_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    One of Motos best!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this phone. Motorola got it right with the touch response, the display, the weight.. I go through phones pretty fast and this is the only one I'm buying twice! Excellent phone.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      We are thrilled to have you as part of the Motorola family. If you would like to join the official Motorola Edge community page, kindly go to this link: https://forums.lenovo.com/t5/edge/bd-p/edge_en - Mike MotorolaMobility

  • Rated 4 out of 5 stars

    Very pleased

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good phone, the phone is very durable, holds good charge

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cool device for 499$

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works period...dont care about high numbers of phone smart..like picure or window 9,10, or 11..i bought it because it has edge screen on the sides,,all other phones doesn't, it makes it boring. matter of fact, right now I'm going to get sleep..peace..

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for purchasing this phone, Starfighter. We appreciate you taking your time to give us a positive feedback. If you're interested, we'd like to hear your story and share it with other Edge users here: https://forums.lenovo.com/t5/edge/bd-p/edge_en. Love to hear from you there. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Moto Edge

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Impressed with this phone so far. No issues at all. Love the speaker. Sound is great! Not much of a camera person but this camera is pretty amazing. Still figuring out all the short cuts and gestures but has been very easy to learn so far. Screen and videos are amazing also.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it and you will not regret!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is perfect, I got this after one action but I love it! It's extraordinary and better than iPhones. Good specs, nice shape and curved screen oh my!! Hilarious! Amazing!! Try it and you won't go back there.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good and cheap phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a good phone and runs good on the 5G Network.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi HuichoCortes, we are happy to hear that you're satisfied with our product. If you would like some help with your new device, kindly visit our online community here: https://forums.lenovo.com/t5/edge/bd-p/edge_en - Mike MotorolaMobility

  • Rated 5 out of 5 stars

    Buying MOTOROLA EDGE

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this phone the battery lasts 2 days easy. The edge looks are bright and the screen is great. Pictures turn out beautiful. My biggest like on this phone is the sound. Music sounds great.I highly recommend this phone and it's 5g. Can't go wrong with MOTOROLA EDGE.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surprise phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Motorola edge is very good phone and most people they don't know and have more optional the other phone hasn't and same software sumsang s20 and also same zise s20 ultra and also longtime battery

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing phone! Stunning display!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than LG, way better than Samsung, easier interface than Apple. Best of all: The Edge is Made in America. Motorola IS the premier manufacturer of high end, smartphone technology in the USA. Get one! :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Motorola Edge 5g Review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've seen a lot of negative reviews about this phone, but for me, it's been great extremely fast, not overly big. Great colors, fast processer, plenty of ram. The only downside that I can tell is it is very slippery

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi PSR77, We're delighted to hear that you're happy with the phone you have purchased and everything works for you. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/edge/bd-p/edge_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    SatisfiedCusomer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone I purchased from you is SO what I needed and it's the best!!!!! My sales person who worked with me knew about ALL the phones I checked out!!! Thank You Best Buy for All your help and continueing to make sure I am happy with my purchase!!!

    I would recommend this to a friend