Customer Ratings & Reviews
- Model:
- PAJ90004US
- SKU:
- 6417451
Rating by feature
- Display Quality
Rating 4.5 out of 5 stars
- Camera
Rating 4.1 out of 5 stars
- Battery Life
Rating 4.3 out of 5 stars
Customers are saying
Customers are satisfied with the affordable price, long battery life, ample storage, and 5G connectivity of the moto edge 5G. However, they have concerns about the screen quality, camera performance, display issues, lack of accessories, and absence of wireless charging.
This summary was generated by AI based on customer reviews.
Great phone!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great phone for the price! Feels premium for the price it's going for! No lag, great camera and fast! Love the edge display as well!
I would recommend this to a friendnot bad
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.not cheap and not bad and a little bit satisfaction
No, I would not recommend this to a friendcell phone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.descent phone but not a lot of options to protect it actually nearly impossible to find a screen protector and the sahara case protector didnt last a day
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi bs77,
Thanks for sharing this to us. Motorola is always eager for improvements and we'll relay this message to the team. If you have any questions, please email us at supportforums@motorola.com and we'll be there to assist you. - Frank
Motorola
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this phone because it was different. I liked that I could still get all my fingers around it, so it does slip. Durable, clean dependable phone. I traded it in. Highly recommend
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Tommygunnz, We appreciate you taking your time to give us feedback and we're glad that you're satisfied with the phone's features. Your recommendation is highly appreciated. If you have some time, you may want to take a look at our Edge community here: https://forums.lenovo.com/t5/edge/bd-p/edge_en. We would love to have you there. -Mitch
Superb
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stunning phone and great value for the price. Motorola /Lenovo did an excellent job with this device. If you need a new phone and want to be current. You won’t get a better value for what you get this phone...processor/screen/camera/android 11...
I would recommend this to a friendGoo phone until it stopped making calls
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was a great phone until all of the sudden I kept getting "Call Failed". I went through T-Mobile and to the Geek Squad 4+ times, without resolving the issue, but trying many things including a factory reset. Finally a Geek Squad tech decided it should be replaced. Overall I liked the phone, but when you can't make or receive calls, it defeats the purpose of the phone.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Suze, We're sorry to know you had to replace the phone and we're sorry for the inconvenience this may have caused. Hope you can give us another chance in the future. If you have future concerns, please send us an email at supportforums@motorola.com. We'll be there to assist you. -Rizza
satisfied buyer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Phone is great, camera resolution is awesome. Wish the information on how to use it's features were better. I printed the UG and it was far from complete. Great associate, very knowledgeable about what I was looking for..
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Cloutcj, Thank you for the positive rating. Glad that you like it and you are enjoying the phone's features. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/edge/bd-p/edge_plus_en. -Mitch
Worth getting Moto edge
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am a big fan of motorola because this is my 5th motorola phone. I used to get moto G budget phone. So far I liked it. It is good phone with all the features on would expect to have. Finger print, NFC, comes with the phone protector cover. Thank you.
I would recommend this to a friendGood
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No issues with the phone this far. Just remember to back up any information from an old phone just in case the transfer isn't successful. My quick notes did not transfer and my old phone was factory reset before I caught the issue.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for taking the time to give your feedback, LisaVH. We really appreciate it. If you're interested, check our Motorola Edge community here: https://forums.lenovo.com/t5/edge/bd-p/edge_en. Again, thanks for choosing Motorola. - Mike
Moto edge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I Love this phone. Easy to set up and use. Shake the phone to turn on the flashlight, twist the phone to pull up the camera,touch the screen with 3 fingers to screenshot a few very convenient features. Camera quality is also great
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Smilledge, Thanks for this amazing review! Glad that you love this phone! If you're interested, we'd like to hear your story here on this Edge community: https://forums.lenovo.com/t5/edge/bd-p/edge_en. Love to hear from you. -Jess
- Cons mentioned:Display issues
Motorola very low quality phone
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this phone from Best Buy. But after just a month, the phone suddenly started having problems with the display. And a few days later the display went completely off. A very low quality phone. I contacted the helpline many times but they did not give any solution.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Motorola, This is unexpected for Moto Edge phone and our apologies that you're having this issue. We stand behind our products and we would like to make this right. Please write us an email at supportforums@motorola.com. We'll be happy to help. -Mitch
Love Motorola Actions
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this to replace my Razr. I love it. Had it about 7 weeks now. It's super similar to my old Note 10. The moto actions are something I can't live without anymore. The video looks amazing and my 5G is super fast.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi SanchezSystems,
Thank you for choosing Motorola and we're glad that you're satisfied with your purchase. In case you're interested to know more information about the device, you can join our Edge community. Please see here: https://forums.lenovo.com/t5/edge/bd-p/edge_en. - Frank
G Phelps
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The phone is being marketed as a 5G phone. It is not on most carriers. It does not operate as a 5G phone on Verizon's network and some others. While trying to determine a fix via numerous calls I went beyond the return grace period. I am stuck with another 4G phone when I was trying to upgrade. I am sorry that I purchased this phone. Please check to see if your carrier will allow this phone to operate at 5G on their system.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Gphelps, Sorry to hear 5G network doesn't operate as a 5G phone on Verizon. If you look at our carrier compatibility chart here: https://www.motorola.com/us/carrier-compatibility, The Motorola Edge will not get 5G at all on Verizon. We suggest customers to check our site before buying. Still, the device still works with Verizon. -Jess
5 stars after 1 year use.
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have been using this phone for a year now. The performance and camera have been at par. 5G is great! Have had a couple of issues with lags and screen rotation, but they go away by restarting the phone.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .We appreciate you taking your time to give us a very positive feedback, Naman. We can totally feel that you're very happy with the product you've bought from us. If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/edge/bd-p/edge_en. -Mitch
Poor service
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got to give the phone a good rating but I had some issues with my first one when I went back for support I was told I had to pay additional money cuz Best buy was fluctuating the price of my device
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .This is surely not the experience we'd like you to have with our devices, Daniel. As we stand behind our products, we would love to help get this checked. Please email us at supportforums@motorola.com for us to further assist you and kindly refer to this post. We'd be happy to help you with this. - Mike
Terrific phone, especially for the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrific phone, especially for the price. Grat display, amazing battery, and really fast refresh rates. Haven't taken many pictures, can't rate the camera. Word of warning, it is 5G capable so it will need a 5G capable simm card.
I would recommend this to a friendEndless display
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This phone is awesome the endless display is great more than enough space trigger button wrap around the top for games this is my favorite phone I have owned to date
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi BakerFamily, Thanks for your purchase You can visit our online community to share your thoughts and feedback: https://forums.lenovo.com/t5/edge/bd-p/edge_en - Mike
High hopes
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had issues with the screen pixelating and losing color on the left side. I've already taken back an exchange for the Moto one shot. Much better buy.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi mwademilez, we’re very sorry to hear you are encountering this problem. Motorola has worked to uncover the root cause leading to any devices that are facing this issue. If you have questions, please feel free to drop an email at [email protected]. We're always here to help. - Mike
Research, but great big screen
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome phone! But really need to do your research because even if you are told it works with your provider because it's unlocked , not always true!!! Reserch first and always get ahold of your carrier before purchasing!
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for the wonderful review and for the quick tips, Jennifer. Your support and trust in us are much appreciated. Let us know if there's anything else we can do to help or you can visit the Motorola Edge online community here: https://forums.lenovo.com/t5/edge/bd-p/edge_en. Thanks again for being so awesome! - Mike
Great phone
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have only had this phone a short time, but I love this phone. It is my third Moto and they get better all the time. Great display, memory seems endless. Overall google features have made this phone a great phone to use.
No, I would not recommend this to a friend