Customer Ratings & Reviews
- Model:
- PAJ90004US
- |
- SKU:
- 6417451
Customer reviews
Rating 3.8 out of 5 stars with 621 reviews
(621 customer reviews)Rating by feature
- Display Quality4.5
Rating 4.5 out of 5 stars
- Camera4.1
Rating 4.1 out of 5 stars
- Battery Life4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers are satisfied with the affordable price, long battery life, ample storage, and 5G connectivity of the moto edge 5G. However, they have concerns about the screen quality, camera performance, display issues, lack of accessories, and absence of wireless charging.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Moto
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this phone. The display is bright and the screen is responsive. I enjoy the moto features, the chop flashlight is one of my favorites.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi KTK8, We're happy to see that this phone meets your expectation Let us know if there's anything else we can do to help or you can visit our online community here: https://forums.lenovo.com/t5/edge/bd-p/edge_en - Mike
Rated 5 out of 5 stars
My first mid range phone.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like my moto edge 5G. When shopping for glass make sure that fits right. There are not to many choices for a case. It's a great phone.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi MikeMullins, Thanks for your feedback. You are the reason Motorola does what we do. If you have time, you can visit our Motorola edge community here: https://forums.lenovo.com/t5/edge/bd-p/edge_en - Mike
Rated 5 out of 5 stars
Very good phone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great phone. good service. Sleek and bright colorful screen. Easy to use and lots of room for all my apps. Best part is that it's NOT an Apple
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Never, Thanks so much for this wonderful rating! Glad that you've been a Motorola customer! Everything on this phone is amazing which you would love and enjoy. If you're interested, we'd like to hear your story and share it with other Moto Edge users here: https://forums.lenovo.com/t5/edge/bd-p/edge_en. Love to hear your story. -Jess
Rated 5 out of 5 stars
DTMotoEdge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing phone. I have owned Motorola phones since 2011 and this one is hands down my most favorite and UNLOCKED is the way to go.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for patronizing our product and for being loyal customer, DTMoto. We appreciate you taking your time to give us feedback and we're glad that you're satisfied with the phone's features. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/edge/bd-p/edge_en. -Mitch
Rated 5 out of 5 stars
Worth it
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it, has been really good for me. The camera quality is really nice. The quality of movies and shows is awesome as well.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thanks for this wonderful rating, Seth. To be up to date with our devices, please do follow our official Motorola community page: https://forums.lenovo.com/t5/edge/bd-p/edge_en - Mike
Rated 5 out of 5 stars
Hello Motor
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a great phone & does a whole lot more than answer calls & send messages. It can even connect with the iphone. It's worth an experience.
I would recommend this to a friendRated 5 out of 5 stars
Amazing
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic phone, it was stolen but with the Geek Squad insurance policy I requested the same equipment as it is spectacular.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Nice,
Thanks for sharing your feedback and we're to hear about the stolen device. Glad to hear that you got the same model again. In case you're interested to know more information about the Moto Edge 5G, you can join our community. Please see here: https://forums.lenovo.com/t5/edge/bd-p/edge_en. - Frank
Rated 5 out of 5 stars
Excellent product
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product with excellent spec, processor good, memory good and storages awesome also excellent price. Perfect
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi MERIYAM, We are glad to see that you love your Moto Edge phone. We appreciate you taking your time to give us very positive feedback and we're happy that you're satisfied with the phone's features. To be up to date with our devices, please do follow our official community page: https://forums.lenovo.com/t5/edge/bd-p/edge_en. -Mitch
Rated 5 out of 5 stars
246 Auburn st Apt 104
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A wonderful, fun, and great device, a long-running battery of 18 hours continuously, the camera, the charger is good, and the programs are great
I would recommend this to a friendRated 5 out of 5 stars
Excellent phone to consider
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just wanted to say excellent phone Great value very satisfied with this Motorola Edge excellent battery plenty of storage
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you a lot for your evaluation, Gioo. You can visit our official Motorola community page to share your thoughts and feedback: https://forums.lenovo.com/t5/edge/bd-p/edge_en - Mike
Rated 5 out of 5 stars
good choice for its value
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am very pleased with this device. It works stably and for a long time. The only drawback is the small selection of covers and protective glasses
I would recommend this to a friendRated 2 out of 5 stars
Not impressed
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's slow, texting a picture is all but impossible. I wouldn't buy one again. When the screen broke the good folks at Geek Squad told me that they only work on I-phones.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Lyons196, We're sorry to hear that these are happening on your phone and we know how disappointing it is to break the screen. While we do not cover physical damage, you may consider getting it repaired for a fee. You can find your repair options on this link: https://motorola-global-portal.custhelp.com/app/mcp/service. If you have questions write us an email at supportforums@motorola.com. -Mitch
Rated 5 out of 5 stars
Love
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the size, the camera quality. Those are the main two I look for when I purchase a phone.. Oh and it works well. I cant complain!
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thanks for this wonderful rating, Skai. Your support is much appreciated. If you ever need help, give us a holler or reach out to our Motorola Edge online community: https://forums.lenovo.com/t5/edge/bd-p/edge_en - Mike
Rated 5 out of 5 stars
So far…love it!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far…so good! I haven’t had it very long, but I love it so far. Easy and smooth interface, beautiful colors, clear sound.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .I wanted to take a moment and say thanks for choosing Motorola. If you're interested, we'd like to hear your story and share it with other users on our official Motorola community page: https://forums.lenovo.com/t5/edge/bd-p/edge_en - Mike
Rated 1 out of 5 stars
Major Display Issues after only 4 days
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I just got this phone 4 days ago. I loved the phone. It is super fast, has lots of memory and handles high graphics games well. It handles wireless technology and 5G speeds well. I would be writing a 5 star review if the screen display did not completely go haywire. A green smudge appeared on the right hand side of the phone in the edge of the display, then the bottom of the screen starting flashing. I restarted the phone and the issue still appears. A new phone should not be having issues this soon. The Edge has such promise. This display issue is a serious flaw in this phone. I hope Motorola gets a fix out for this quickly or I will have to return this phone and look for a new one.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Sprintaway, Sorry to hear you're having this issue. As we stand by our phones, we'd like to know more details about your device. Write us an email at [email protected]. -Jess
Rated 5 out of 5 stars
All around good phone!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The phone is very easy to navigate, very happy with my purchase. I'm a long time owner of Motorola phones and was not disappointed with this one.
I would recommend this to a friendRated 5 out of 5 stars
Great phone
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really like the phone and design hard to find a case for but it did come with some type of case which I did not know about it till I opened it.
I would recommend this to a friendRated 2 out of 5 stars
Purple areas on screen.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was a good phone at first. I have had it about four months now and it is having display issues. A purplish patch in several areas have started appearing for no reason like it is slowly going haywire or something. I paid a lot of money for this phone and it should last longer than a few months.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .We’re very sorry to hear you are encountering this problem. Motorola has worked to uncover the root cause leading to any devices that are facing this issue. Write us an email at supportforums@motorola.com. Again, our apologies. -Jess
Rated 2 out of 5 stars
NOT DUAL SIM AND DOES NOT HAVE EARPHONES
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this thinking i would be getting something that's the same phone being reviewed online which was a hybrid dual sim and came with earphones. this device does not come with these and there is no hybrid dual sim capabilities like the global european version. extremely disappointed and would probably return it
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Jericho, Sorry to hear you're disappointed. This device is a US variant which only support 1 SIM card at a time and has no earphones. Dual SIM devices are being sold and is intended for other region. -Jess
- Cons mentioned:Screen
Rated 1 out of 5 stars
Find a different purchase!
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This screen has issues, continually have to restart the phone to use the bottom of the screen. Shortcuts get removed from home screen on restart. No response from Motorola customer service.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Faulty, We’re so sorry that your experience did not match your expectations. As we stand behind our products, we would like to have the opportunity to investigate your feedback further. Please write us an email at supportforums@motorola.com. We'll be there to help. -Mitch












