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Customer Ratings & Reviews

Your price for this item is $280.99
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The comparable value price is $699.99

Customer reviews

Rating 3.8 out of 5 stars with 621 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.5 out of 5 stars

  • Camera

    Rating 4.1 out of 5 stars

  • Battery Life

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

71%would recommend to a friend

Customers are saying

Customers are satisfied with the affordable price, long battery life, ample storage, and 5G connectivity of the moto edge 5G. However, they have concerns about the screen quality, camera performance, display issues, lack of accessories, and absence of wireless charging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 621 reviews
  • Rated 5 out of 5 stars

    Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It my first Motorola edge 5g phone and so far it been a really good phone so far

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good phone with good speakers and features. Wish it was water-resistant though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    motorola phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my son brought this. Said he's very pleased with his gift from us.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thanks for purchasing our product and for giving us a positive rating, Debpackfan. We are happy to hear that your son is happy with his new Moto Edge phone. If you're interested, please do follow our official community page: https://forums.lenovo.com/t5/edge/bd-p/edge_en. -Mitch MotorolaMobility

  • Cons mentioned:
    Camera quality

    Rated 1 out of 5 stars

    Don’t buy!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Piece of crap! Always freezes, GPS doesn’t work at time. I would definitely NOT recommend. Also camera sucks, very poor quality pictures.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      We're sorry to hear that these are happening on your phone, Vero. We stand by our phones and we understand that this should not behave like this. We'd like to know more details about what happened and get this sorted out. Write us an email at supportforums@motorola.com. We'll be happy to help. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Motorola edge 20

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice phone l like it so far......................!

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Kinglol, We're glad that you gave us a very positive rating and you're satisfied with the phone's features. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/edge/bd-p/edge_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    nice cellphone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    what a great phone. Works great. Does what a cell phone should do !!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amoretta

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone.. I,can't wait to buy another Motorola phone in the future..

    I would recommend this to a friend
  • Cons mentioned:
    Screen

    Rated 1 out of 5 stars

    motorola edge

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have only had this phone 12 days and it has starting acting up. The screen has a shadow behind everything. I will be returning it to Best Buy tomorrow for sure!

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Larissa, we’re very sorry to hear you are encountering this problem. Motorola has worked to uncover the root cause leading to any devices that are facing this issue, and would like to provide a replacement. If you're still with Best Buy return period, I would suggest contacting them in order for you to received a new device. Or you can write us an email to [email protected] so we can directly communicate with you and get this resolved. Please refer to this post or provide this post's link on your email so we can further assist you easily.- Mike MotorolaMobility

  • Rated 5 out of 5 stars

    Moto edge

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love everything about this phone, but hard to find quality phone case for it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Motorola phones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect phone!!!! Glad Motorola is making phone's again

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      We are so thankful for giving us a positive rating, Jamesj605. We're delighted to hear that you're happy with your purchased. To be up to date with our devices, please do follow our official community page: https://forums.lenovo.com/t5/edge/bd-p/edge_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Found this as open box and really cheap. It was a great deal.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Fernando Nice to see that you're satisfied with the product If you're interested, you can check out our official community page: https://forums.lenovo.com/t5/edge/bd-p/edge_en - Mike MotorolaMobility

  • Rated 2 out of 5 stars

    Phones is great... Problem with Verizon & texts

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the phone, however... I'm not able to receive text messages. I can send them, I can receive phone calls, but I can't receive text messages. I've moved the SIM card to older devices and it works just fine.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi jaime, This is unsual. As we stand by our phones, we'd like to know more what happened. Write us an email at [email protected]. -Jess MotorolaMobility

  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect, super fast, nice, flawless, amazing!!!!!!!

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Motorola would really like to thank you for your tremendous support, Gasca. You can visit our official Motorola community page to share your thoughts and feedback: https://forums.lenovo.com/t5/edge/bd-p/edge_en - Mike MotorolaMobility

  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Moto Edge Device technology is very easy & excellent phone,so I liy it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    everyone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice service and nice phones everyon like my phone

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      We appreciate the feedback and positive review, Shanta. If you're interested, check our official Motorola community page here: https://forums.lenovo.com/t5/edge/bd-p/edge_en - Mike MotorolaMobility

  • Rated 5 out of 5 stars

    I went in knowing what I wanted got it and left

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does everything you could ask for. Awsome camera. Awsome display

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for being our valued customer, DaveCdA44. If you're interested, check our Motorola edge community here: https://forums.lenovo.com/t5/edge/bd-p/edge_en -Mike MotorolaMobility

  • Rated 5 out of 5 stars

    Great price and phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow amazing phone. Has great camera features, and screen is beautiful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ACTUALL A VERY GOOD PHONE

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice phone, good build quality, Motorola making a comeback hopefully.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Real Deal

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is a real deal. One of the best ones from Motorola.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get case

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get a case smh i shattered mines within a month of having it

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Florida, Thanks for your positive rating! If you're interested, we'd like to hear your story and share it with other Edge plus users here: https://forums.lenovo.com/t5/edge/bd-p/edge_plus_en. Love to hear your story. -Jess MotorolaMobility