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Customer Ratings & Reviews

$199.99

Customer reviews

Rating 4.6 out of 5 stars with 436 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.7 out of 5 stars

  • Camera

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are satisfied with the moto g - 2025 128GB (Unlocked)'s overall performance, camera quality, and battery life. Many appreciate its ease of use and larger screen, as well as its fast processor and sleek design. The features included are also a plus for many users. However, some customers expressed concern about the RAM.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 436 reviews
  • Rated 5 out of 5 stars

    Simple easy process

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service Was very easy process for someone who is not tech savvy. Had service from different provider and the staff helped me with accessing my service. Would definitely recommend checking out best buy for your cellular needs.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi MatthewS, We’re happy to hear the setup process was simple and that you received great support! It’s wonderful to know everything went smoothly, especially for someone who isn’t tech-savvy. Thank you for sharing your experience and for choosing Motorola. If you're interested, please follow our official community page: https://forums.lenovo.com/t5/moto-g-2025/bd-p/moto_g_2025_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Phone

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fine bought for gf she’s had it for awhile now

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi CadenM, Thank you for sharing your feedback! We’re glad to hear the phone has been working well for your girlfriend over time. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-2025/bd-p/moto_g_2025_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Phone, awesome price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In case that you want to get a cheap but efficient phone, this is the better option because of the features that it has and you can use in the maximum perfomance.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for the great feedback, IvanR. We're thrilled to hear you're enjoying the performance and value of your phone. We're glad it's meeting your expectations! If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/moto-g-2025/bd-p/moto_g_2025_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Happy with the purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid phone for a great price. Wife has no complaints and again for the price its hard to beat.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi SAMUEL, Thanks for the kind words! We’re glad to hear the phone is working well for your wife, and that it delivered great value for the price. That’s exactly what we strive for. You can join our official community page if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-2025/bd-p/moto_g_2025_en -Carlos MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good entry-level phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is great, works perfectly. It is a entry-level phone, so do not expect great performance, but it is enough for most of the people.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for sharing your experience, User262701. We're glad to hear the phone is working perfectly for you and meeting your everyday needs. If you're interested, please follow our official community page: https://forums.lenovo.com/t5/moto-g-2025/bd-p/moto_g_2025_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Quality phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good capable phone for the price. This is my second one.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi DustinG, Thank you for sharing your positive feedback! We’re glad to hear that you’re enjoying your phone and that it continues to meet your expectations. We truly appreciate your loyalty and choosing Motorola again. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-2025/bd-p/moto_g_2025_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone! I really like it, it was easy to use and new volume max

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi LeticiadelcarG, Thank you for your positive feedback! We're glad to hear the phone is easy to use and that you’re enjoying the new volume max feature. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-2025/bd-p/moto_g_2025_en. -Kylee MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Moto g 2025

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice phone for the price , it doesnt run slow , and picture quality is amazing

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for your positive feedback, MichaelV. We’re glad to hear your phone is running smoothly and that you’re impressed with the picture quality. Delivering great performance and value is what we aim for.We appreciate you choosing Motorola! If you're interested, please follow our official community page: https://forums.lenovo.com/t5/moto-g-2025/bd-p/moto_g_2025_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Cell phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the quality of this phone Its easy to set up

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Sweetgranny, We’re glad to hear you’re enjoying the quality of your phone and that setup was easy! Thank you for choosing Motorola. If you're interested, you may want to check our official Motorola community page for Moto owners here: https://forums.lenovo.com/t5/moto-g-2025/bd-p/moto_g_2025_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this phone for my business. Great phone and works nice

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi EmmanuelIg, We’re glad to hear your phone is working well for your business! Thank you for choosing Motorola and sharing your feedback. If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/moto-g-2025/bd-p/moto_g_2025_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Power G

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work Good & excellent equipment I recommend to everyone.. thanks

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi HectorA, Thank you for your enthusiastic recommendation! We're glad to hear that the phone is working well and that you’re pleased with the equipment. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-2025/bd-p/moto_g_2025_en. -Kylee MotorolaMobility

  • Rated 4 out of 5 stars

    Good phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Handles easy,clear reception, sleek design. Best buy has awsome service!

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi PatrickS, Thank you for sharing your experience. We’re glad to hear you’re enjoying the easy handling, clear reception, and sleek design of your phone. It’s great to know that Best Buy provided excellent service as well. We appreciate you choosing Motorola! If you're interested, please follow our official community page: https://forums.lenovo.com/t5/moto-g-2025/bd-p/moto_g_2025_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Moto g 2025

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone ...I am partial to android. Only problem is Gemini,ai, keeps popping up and I need to find a way to shut it down. Geek squad here I come!

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for your feedback! We're glad you're enjoying the phone and appreciate your preference for Android. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-2025/bd-p/moto_g_2025_en -Carlos MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    MOTO G 2025

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is absolutely great!! I bought it for my husband and he loves it soooo much! Definitely would recommend it! I would give 10 stars but i only can give 5 :(.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      We're thrilled to hear that your husband loves the phone! Your enthusiasm means a lot to us. Thank you for the wonderful recommendation—we truly appreciate it! To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-2025/bd-p/moto_g_2025_en -Carlos MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone with a great affordable price. Also features are great

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi KINGFE, Thank you for your positive feedback! We're happy to hear you find the phone affordable and appreciate its features. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-2025/bd-p/moto_g_2025_en. -Kylee MotorolaMobility

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Moto G 2025

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup. Fast and responsive interface. I've been using Motorola now for several years. This is my third Moto.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi AnibalB, Thank you for your continued support and for being a loyal part of the Motorola family! We're thrilled to hear that your setup was easy and that you're enjoying the fast and responsive experience. It means a lot to us that you've chosen Motorola for the third time. If you're interested, please follow our official community page: https://forums.lenovo.com/t5/moto-g-2025/bd-p/moto_g_2025_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    My New Phone!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new phone! It is working out great! I will recommend Best Buy to all my friends!

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi DawnL, We’re so glad to hear you’re loving your new phone and that it’s working out great for you! It’s also wonderful to know you had a positive experience with Best Buy. Thank you for recommending us. You can join our official community page if you would like to know more about the exciting features of our devices:  https://forums.lenovo.com/t5/moto-g-2025/bd-p/moto_g_2025_en -Carlos MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Way better than expected

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for a second phone for my side business. Honestly I almost kind of like it better than my Samsung. Highly recommend getting this phone if on a budget.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi RyanH, We're so glad to hear that your phone has exceeded your expectations and is working well for your side business. We appreciate your recommendation and we are happy to provide great value. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-2025/bd-p/moto_g_2025_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Features

    Rated 5 out of 5 stars

    Motorola

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really Outstanding phone Great features 10/10 overall

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi JesusLuna, Thank you for the fantastic feedback! We're thrilled to hear you're enjoying the phone and its features. A 10/10 rating means a lot! You can join our official community page if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-2025/bd-p/moto_g_2025_en -Carlos MotorolaMobility

  • Rated 5 out of 5 stars

    I appreciate your service

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was the quickest purchase I ever made. Best buy employees are always so welcoming as soon as you walk in the door. Also, they are extremely knowledgeable about their products. God bless

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for sharing your experience, SandraS. We’re glad to hear your purchase was quick and that you had a positive experience with the Best Buy team. If you would like to join the official community page, kindly go to this link:https://forums.lenovo.com/t5/moto-g-2025/bd-p/moto_g_2025_en. -Mitch MotorolaMobility

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