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Customer Ratings & Reviews

Your price for this item is $124.99
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The comparable value price is $249.99

Customer reviews

Rating 4.4 out of 5 stars with 1125 reviews

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Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.3 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers enjoy the Moto G 5G 2023 128GB (Unlocked) for its excellent camera quality, long battery life, and affordable price. Positive feedback also highlights its ease of use and sufficient storage. While some users wish for features like NFC and wireless charging, the overall experience is considered positive. A few users noted occasional performance lags, but this was not a widespread concern.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 1,125 reviews
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    New phone experience

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smooth buying experience with staff. Phone has lots of memory n was easy to set up. My transfer of info from old phone to this was painless. It takes good pictures n that was big for me cause I am a picture person

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Beard, We're thrilled to hear that you had a smooth buying experience with our staff and that you found the phone easy to set up. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Moto G 5G/ 2023

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great phone so far!!! It works great lots of storage! It charges up pretty quick! Holds a charge for a couple of days depending on how much you use it!

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you so much for sharing your experience with us, MattS. We’re thrilled to hear that you’re enjoying your new phone and finding it to be both efficient and long-lasting. If you're interested, please follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Moto G 5G 128GB

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little heavier and taller than I anticipated (compared to previous moto phone). Pretty easy configuring, haven't gotten notifications all set yet but mostly very familiar. Battery does last 3+ days with minimal usage. Best Buy transferred sim card, sd card and contacts, does not sell the screen protector. So I had to search for the magnetic wallet case and screen protector. Make sure accessories read "2023" (apparently different from 2022 model). No problem with photos at all, there same as old phone + in google photos. A very good phone for the price.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi SusanM! Thank you for your detailed feedback on your recent purchase of the Moto phone. We're glad to hear that you found the configuration process relatively easy and that the phone feels familiar overall. It's great to know that the battery life meets your expectations, lasting for over three days with minimal usage.

      Regarding accessories, we appreciate your diligence in ensuring compatibility with the 2023 model. We'll certainly take note of your recommendation for future reference. You can join our official community page if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Elle MotorolaMobility

  • Pros mentioned:
    Camera quality
    Cons mentioned:
    Lag

    Rated 4 out of 5 stars

    Moto

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It lags sometimes but is a good phone overall.The picture quality is good.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Judi, We’re glad to hear you’re happy with the picture quality and that overall you’re enjoying the phone. We understand that occasional lag can be frustrating. Lags are sometimes caused by too many running apps in the background, use your recent apps button to close apps you're not using. It is also a good practice to restart the device periodically (every 2-3 days) to clear out buffers and memory that may lead to intermittent issues. If the concern persists, kindly go to this link Next > Display/Touchscreen > Phone is slow/unstable and try the recommended steps there. Should there be any further inquiries, please do not hesitate to email [email protected]. We'll be glad to help. -Mitch MotorolaMobility

  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Good phone for the price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone is working well. So far so good. It works much faster with my Samsung watch than my old Moto G Stylus. The text keyboard also works much better. It is bigger. The display is longer in your hand than what you might expect.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi GaryV, We're glad to hear that your new phone is working well for you! It's great that it's faster with your smartwatch and that the text keyboard is improved. The larger display sounds like a nice upgrade, too. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Best phone in it's price range

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Probably the best phone in it's price range. Nice display, clear, loud speakers, smooth operation without any hiccups. Battery life has been 2 days with moderate usage. Wifi and Cellular both work well with good range. Nice looking too.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality
    Cons mentioned:
    Ram

    Rated 4 out of 5 stars

    Value for money

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Surprisingly good with respect to the money spent. The cameras are good. Has a smooth UI without any lags. The RAM is on the lower side and might not be suitable for multitasking. But very good for the day today uses.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for purchasing this phone and for sharing your feedback, Chandima. Glad that you gave us 4 stars. If you ever need help, give us a holler or reach out to our official Moto G 5G community page: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Processor speed

    Rated 4 out of 5 stars

    Great value cell phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very good value. Reliable, fast, good size screen and very good resolution. An excelent value for those of us that rely on cel phones but are no dependable on having the latest features of smart phones

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for posting this and for choosing Motorola Mobility elaya. We're always here to help you if you have any concerns regarding your Motorola device, kindly follow us on our official community page at https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en -Ythan MotorolaMobility

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great Budget price phone!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone for price point, nice size, screen is great, pictures great, like all the features on the phone.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for the fantastic review, CindyR. We're thrilled to hear you're enjoying the size, display, and camera features of your phone! It's great to know it's meeting all your needs and delivering excellent value. If you're interested, you may want to check our official Motorola community page of Moto owners here: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Battery life, Price

    Rated 4 out of 5 stars

    Great,if you're in a pinch, or a starter phone.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pricing is a win. Battery life outstanding. Lot's of storage space. Wish reception was better, my callers say they can't hear me well enough.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for your feedback, Utahsunmoun. We're glad to hear that you are satisfied with the pricing, battery life, and storage space of your device. However, we regret to learn about the reception concerns you are experiencing. As we stand behind our products, we would like to have the opportunity to investigate your feedback further. Write us an email at [email protected]. We'll be there to help. -Mitch MotorolaMobility

  • Pros mentioned:
    Camera quality, Price

    Rated 5 out of 5 stars

    Probably best phone for the price range.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality and good looking phone, reasonable price, the only thing lacking is there is no guarantee even for a day if the phone has problem on opening.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for sharing your feedback with us, LuisS. We appreciate hearing about your positive experience with the phone's quality and design at a reasonable price. We understand your concern regarding the guarantee for difficulties on opening and apologize for any inconvenience caused. Please email us at [email protected] at your earliest convenience. We'll be there to help. -Elle MotorolaMobility

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Perfect phone for me.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone, great price! I find this phone to be perfect for my needs. Lots of accessory options. (3.5 mm sound connection, 1 Tb chip storage) My last Motorola phone was perfect for 3 years. I'm expecting the same with this new phone.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hello JimG. We are delighted that you are pleased with your purchase, and we are grateful for your good review. Thank you for choosing Motorola. Please do not hesitate to reach out to us if you ever require any assistance. You can also visit our official community page at https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en -Belle MotorolaMobility

  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Moto 5g

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very nice phone but does lag occasionally but overall good camera good size screen and beautiful colors overall nice phone in a budget recommend

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for your feedback, SylvesterG. We're glad to hear that you find your Motorola phone to be a nice choice, especially considering its budget-friendly price point. We appreciate your recognition of its good camera quality, sizeable screen, and appealing colors. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Price, Processor speed

    Rated 5 out of 5 stars

    Real smartphone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best phone for the price. Fast and sleek. Better than all the big brands.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for your fantastic feedback, DivanshuM. We’re so happy to hear that you’re enjoying your phone and that it’s outperforming your expectations. We’re proud to offer great value with fast performance and sleek design. If you're interested, please follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Motorola review

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for price, decent battery and performance

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for your positive feedback, Pb25. We’re glad to hear you’re enjoying the great value, battery life, and performance of your phone. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone. Bought these for our parents who had an older Motorola. Takes great pics, easy to use. But had to adjust to turn off phone by pressing power button and volume button together.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for sharing your experience with us, Jojo. We're delighted to hear that your parents are enjoying their new Motorola phone and finding it easy to use, with fantastic picture quality. We understand that adjusting to the power-off function might take some getting used to, but we're here to support you every step of the way. If you are interested, you can be a part of our official MODEL community page here: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Elle MotorolaMobility

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Excellent phone for the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great inexpensive phone. Decent camera with good memory. A great phone if you're trying to be frugality. Pair this with a cheap phone plan like Mint Mobile and you're saving a ton of money each month.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thanks for this positive review, GenerationGamer. You'll be enjoying this phone as it offers great specifications and price. If you're interested, we'd like to hear your story here on this G 5G community: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Hello, Moto for the Money

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this a while back for my mom as an emergency replacement. It was easy for her to navigate and use since she's already familiar with Android. It's not that speedy, but it is a nice, inexpensive phone for those that need it.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for sharing your feedback, ToysandTech. We’re happy to hear it worked well as an emergency replacement and was easy for your mom to navigate. While it may not be the speediest, we're glad it met her needs at a great price. If you ever need help, give us a holler or reach out to our official Moto G 5G community page: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Good phone

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband has used this phone for his work and it is a great simple to use and rugged phone. We do heavy construction and it has lasted without a crack or glitch! Very happy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nicd budget phone

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this phone for my son and was pleasantly suprised of the performance for the value. Screen is good and pretty big size. If you are looking for a sub $200 phone this is a great option.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi BryanMann, Thank you for sharing your experience with the phone you got for your son! It's wonderful to hear that you were pleasantly surprised by its performance, especially considering its value. Your recommendation for those looking for an affordable option is much appreciated. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Mitch MotorolaMobility

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