Customer Ratings & Reviews
- Model:
- PAXD0001US
- SKU:
- 6540584
Rating by feature
- Display Quality
Rating 4.6 out of 5 stars
- Camera
Rating 4.3 out of 5 stars
- Battery Life
Rating 4.5 out of 5 stars
- Pros mentioned:Camera, Price
Valued customer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really liked the customer service. I bought a phone for a really good price and I would continue to visit Best Buy for future purchases. The Motorola phone I bought takes really good pictures... The Toshiba tv in the photo was purchased at Best Buy as well.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Loyalty! We're thrilled to hear that you had a positive customer service encounter and that you're pleased with the device's features. Be sure to join our official community page at https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en for more updates! -Ythan
- Pros mentioned:Camera, Speed
The Moto G 5G is a must!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome camera, clear graphics, nice speed, wonderful and fulfilling phone, I despise iPhone....this phone is IT!!
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for sharing your enthusiasm about the phone, JulieG. We're thrilled to hear that you love the camera quality, clear graphics, speed, and overall experience. We're glad to provide you with a fulfilling phone option that suits your needs. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Mitch
- Pros mentioned:Battery life, Camera
Motorola
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this Motorola phone for my sister, and she loves everything about it, such as the batteries lasting longer, the excellent camera, and the straightforward navigation. I highly recommend it.
I would recommend this to a friend - Pros mentioned:Camera, Price
MotoG mobile
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Phone look good. Camara quality also good and 5g mobile with lesser cost. Good choices for low cost mobile.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi AppalasatyasaileshS. Thank you for sharing your positive feedback. We are happy that you are pleased with the phone's quality and functions. Thank you for choosing Motorola. If you are interested, you can share your experience on our official Motorola online community page: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en -Belle
- Cons mentioned:Freezes
The worst day turned into THE BEST EXPERIENCE EVER
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Motorola G 5G phone is a piece of crap! Every since the first day I purchased this phone, I've had nothing but trouble!!! It is the absolute worst phone on the planet. It freezes, won't allow me to answer it or restart it. However, BEST BUY is amazing and the rep that helped me ROCKS!!! He got permission from the manager to return the phone and use the credit towards a NEW PHONE! This store in Dublin,CA has THE ABSOLUTE BEST REPS, THEY CARE, REALLY CARE ABOUT THEIR CUSTOMERS!!! I will always refer folks to BEST BUY. The reps are knowledgeable, relatable and extremely knowledgeable!! The Rep that turned a horrible day into a great experience name is Address and HE IS AMAZING!! THANKS BEST BUY, I WILL BE BACK TOMORROW TO PURCHASE THE NEW PHONE!! Everyone come to the Best Buy is Dublin CA!!!
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi SharomeM, We're sorry to hear about the trouble you've been experiencing with the Moto G 5G phone. It sounds frustrating, and we're glad to hear that Best Buy was able to assist you so well! It's great to know that they have such helpful and caring staff members like Address. Thank you for sharing your experience, and should there be any further inquiries, please do not hesitate to email at supportforums@motorola.com. We'll be glad to help. -Mitch
Stylish Phone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Moto G Stylus 2023 is a good product. I like the size and quality of the camera. The stylus is a nice addon to the phone. I believe it'll help with reading. The only downside is it is sometimes slightly slow for processing speed.
I would recommend this to a friendI like the phone its pretty nice
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its has a nice display and the battery life is pretty good my daughter is enjoys playing games off it and shes very picky about what kind of phone she uses so if she likes it it must be good. Trust best buy is one of the store highly recommended.when you enjoy good Electronics.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .We appreciate you taking the time to give us very positive feedback, JustinW. We're glad that you had a smooth transaction with BestBuy. If you have some time, you may want to take a look at our Moto G 5G community here: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Mitch
- Pros mentioned:Battery life
Marge Moto
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It has clear screen, slim and easy to handle, long battery life
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for your wonderful feedback, Margie. We are delighted to see that you are satisfied with the phone's design and features and that it meets your expectations. We also encourage you to join our online community page and learn more about the product here: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en -Belle
Dad gift
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect was a gift for my father and he love it, that’s what he was waiting and I give to him has a gift and he really like it, specially no one on my country has that type of phone
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .That's wonderful to hear, FernandaA. We're thrilled that the phone was a perfect gift for your father, and he loves it. It's great to know that he received something he was eagerly waiting for, and the uniqueness of the phone adds to its appeal, especially since it's not commonly found in your country. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Mitch
- Pros mentioned:Speed
Enrico
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome phone! Easy to use and faster than I expected
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for your feedback, EnricoV. It feels good to hear that you appreciate the phone's features and are happy with your selection. Thank you for your feedback and for choosing Motorola. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en -Belle
Helpful and Friendly
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The associates were all very helpful and friendly, made my return and insurance claim easy to manage and I walked out with a new phone with no issues.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi TruViking, We're glad to hear that you had a positive experience with the associates. It's always great when the return and insurance claim process goes smoothly. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Mitch
Hello Moto, Great Experience Come be Moto Customer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely loving my new MOTOROLA phone, easily transferred my information and has excellent sound. Photos are excellent!!!
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi ExcellentPhotographyLOVE, Thank you so much for sharing your experience with us! We're thrilled to hear that you're loving your new phone. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Mitch
Motorola
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Motorola - Moto G 5G 2023 128GB (Unlocked) - Ink Blue Good smartphone for the price
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for this positive review, EduartT. We're happy that you're satisfied with your purchase and the phone's price. If you would like, you could join your fellow users on our official Moto G 5G community page here: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Mitch
- Pros mentioned:Price
It complies with what it provides.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the price, provide what you need and get you out of trouble at any time
I would recommend this to a friend Nice phone
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great there was a lot of choices i picked this one do to budget
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for choosing us and for giving us a positive rating, Curt. We can totally feel that you're very happy with the product you've bought from us. If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Mitch
Moto G
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Received the product on time and in good quality. Always prefer Best Buy for any electronics item.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for sharing your positive buying experience, DevangG. We are glad that you are happy with your purchase, and we hope that you will enjoy the phone. To stay up-to-date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en -Belle
Motorola the shi phone
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good phone work nice picture I recommend this nice. Phone
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi AlonsoS. Thank you for trusting our brand, and we are truly honored to receive your recommendation. If you are interested, you can share your experience on our official Motorola online community page: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en -Belle
Value for money
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Using as a secondary phone, nice phone. Easy to setup and use
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi AshutoshS, We are so happy to hear you had a positive experience using our phone. Your support and trust in us are much appreciated. If you're interested, you may want to check our official Motorola community page of Moto owners here: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Mitch
Moto g 5g review
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sometimes slow when first booting up. All around solid phone. Liked the fingerprint on the side
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for sharing your experience, LucasH. To address the issue of slow booting up, I would recommend checking if your device has the most recent software update. You can do this by navigating to Settings > System > Advanced > System updates and ensuring that all your apps are up to date. If you have any other concerns, please feel free to reach out to us via email at supportforums@motorola.com. -Ythan
Very Very Unhappy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sales associate said that this phone was compatible with my T-Mobile service. It was not. Also, I was not encouraged in any way to get a protective cover or shield for this phone. I dropped it within 24 hours and the front shattered. I am very dissatisfied with the entire experience.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi JenniferM, We're sorry to hear about your experience with the phone and the sales associate. It's disappointing when a device doesn't meet expectations, especially when there's a misunderstanding about compatibility. While we do not cover physical damage, you may consider getting it repaired for a fee. You can find your repair options on this link: https://motorola-global-portal.custhelp.com/app/repair-faqs.-Mitch
What experts are saying
- Android CentralJune 7, 2023
Moto G 5G (2023) review: Good enough, but a little redundantMotorola's Moto G 5G (2023) is on sale now, but at just $250, is it a phone you should even consider? Hopefully, our review will help you make that decision. The Moto G 5G (2023) is a fine phone in an awkward spot.
Full Review - Android AuthorityRyan Haines on June 5, 2023
Motorola Moto G 5G (2023) review: Should you buy it?Can the Moto G 5G stand out as Motorola brings 5G to more budget devices? Find out in our Motorola Moto G 5G (2023) review.
Full Review - SlashGearDave McQuilling on May 25, 2023
Motorola Moto G 5G (2023) Review: Not Quite The Hero Low-End Android Phone Of Yore - SlashGearThe 2023 Motorola Moto G (5G) might not be as exciting as the first few generations of the phone were -- but is it still a decent device for the money?
Full Review