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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 1135 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.3 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers enjoy the Moto G 5G 2023 128GB (Unlocked) for its excellent camera quality, long battery life, and affordable price. Positive feedback also highlights its ease of use and sufficient storage. While some users wish for features like NFC and wireless charging, the overall experience is considered positive. A few users noted occasional performance lags, but this was not a widespread concern.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 1,135 reviews
  • Rated 4 out of 5 stars

    Pretty good but odd problem with phone ringer.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been a pretty good purchase. I got it on sale so I saved quite a bit and it has been functioning well, except for a rare problem that had several tech baffled for awhile. The phone ringer actually had a double ring. When I got a call it would start with my ring tone and then a couple seconds later there would be another version of the same ring and I could hear both at the same time. It took me quite a bit of searching to find the problem. Apparently with motorola there are two locations in the apps that you can designate a phone ring. In the phone app itself and in the moto app as well. When both are used you get a double ring, so if you find this problem, just turn one of them off.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for sharing your feedback with us regarding your experience, 2Handstoon. We apologize that the device did not meet your expectations. As we stand behind our products, we're glad to investigate and get this concern sorted. Write us an email at [email protected]. We'll be there to help. -Mitch MotorolaMobility

  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    solid low-priced choice

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good entry level smart phone for a great price, intuitive, good picture quality, easy to use, but unfortunately it has a long battery charge time (~10%/hr). Otherwise it is a good, inexpensive product with accessories (cases) still available on Amazon.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Price for the Quailty

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No lag, good pictures, decent storage, exceptionally durable for how clumsy I am. Happy with screen quality and video quality is mid-grade. Text comes through quickly and data has no problem. I had this connect to my existing service with MetroPCS and have had zero issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hello Moto

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone for the price, it comes with 5G, 48 MP back camera and 128 GB in built memory

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for sharing your positive feedback about our Motorola device, Surya!
      We're thrilled to hear that you find it to be a good phone for the price, especially with its notable features such as 5G capability, a 48 MP back camera, and ample 128 GB built-in memory.

      We're dedicated to providing high-quality and feature-rich smartphones that offer great value to our users. If you want to learn more about the fascinating features of our devices, you may join our online community: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Elle MotorolaMobility

  • Pros mentioned:
    Camera quality, Price

    Rated 5 out of 5 stars

    Hello Moto!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    picture quality is good stable handy phone great price my wife loves it. Hello Moto!

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Khattak, It's wonderful to hear that you're pleased with the picture quality, stability, and overall value of the phone! We're thrilled that your wife loves it too. If you're interested, you may want to check our official Motorola community page of Moto owners here: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    buy it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone, fast, 5g, and the price, you go pay over a thousand, i refuse to!

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for choosing our brand, Gilmo1938. We are happy to hear that you are satisfied with your Moto G 5G 2023 phone. We appreciate your trust, and if you like, you can join our official Motorola community site here: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Belle MotorolaMobility

  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Cool phone

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is cool works well good battery life bummer it doesn't have tap to pay

    No, I would not recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Motorola

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is good, Good Camera, nice size. Love the phone

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for sharing your positive feedback, AYSHER. We're thrilled to hear that you're enjoying your phone, especially the camera quality and size. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Great Phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bright screen, good battery life and nice camera over all good phone

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thanks for sharing your thoughts, Customer1! A bright screen, good battery life, and a nice camera are key features to have in a phone. We're glad to hear it's working out well for you overall! To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Great phone.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfect, the Camara is great. The battery last a long time

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Motorola

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a $150 Cell phone, It works like a $150 cell phone! if that's your shopping bracket for one reason or another so be it but remember its the very bottom bracket for cell phones. As far as best buy no problems quality is good, was ready in an hour as stated..

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Paul. We are truly grateful that you have selected Motorola as your device provider. We appreciate you taking the time to share your experience with us. Feel free to join our official community page at https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Nate MotorolaMobility

  • Rated 4 out of 5 stars

    My phone

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's been ok. I had to learn to use it. It's quick looking up things, sending messages and adding pictures

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Good phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected, better and faster than the 2022 version. I have Xfinity and kept experiencing dropped calls with the 2022 version. I don't experience it nearly as much with this version. Other than that they are pretty much the same. $200 is a fair price .. nothing fancy and has everything you need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Moto G 5g

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone and quality meets my exceptionally needs full of features easy to make phone calls and volume is clear and understandable when calls are made and received

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed

    Rated 5 out of 5 stars

    Good budget phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good budget phone. Not slow. Good camera. Nice build.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi SumanP, We're pleased to hear that you find your phone to be a good budget option with a responsive performance, a good camera, and a nice build. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    All praise no complaints for this budget phone

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reviewing it after 6 months of continuous use. It is a perfect budget phone for me. I am using it as a secondary phone during my international travel or trips and it works great with local sim cards and battery is great

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for sharing your feedback on the Moto G 5G 2023! It’s great to hear that it’s been serving you well as a secondary phone during international travel. The Moto G 5G's solid performance with local SIM cards and its long-lasting battery makes it an excellent choice for those looking for a budget-friendly option. If you have any additional thoughts or tips from your experience, feel free to share them at: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Aria MotorolaMobility

  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone, fast, lots of space, good size. Dolby Atmos sound was a huge plus.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi JenniferL, We're so happy to hear you had a positive experience using our phone and that you're satisfied with the phone's features. Your support and trust in us are much appreciated. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Cell phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Liked it would buy it again if still available recommend

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    MOTO G

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SO FAR SO GOOD. UNCOMPLICATED TO USE , GOOD STORAGE

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for leaving us positive rating RichardD and for sharing this amazing experience with us. We're delighted to hear how satisfied you were on your recent purchase. We're always here to help you in you have any concerns regarding your Motorola device. Kindly follow us on our official community page at https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en -Ythan MotorolaMobility

  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Good cellular for primary or secondary use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good features that fullfil the needs of modern requirements space,speed and safet.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for sharing your positive feedback about our product, F4force. We are thrilled to hear that the Moto G 5G (2023) meets your phone needs. Rest assured that our phone is designed with high functionality that you can enjoy. If you are interested in learning more about the exciting features of our devices, we invite you to join our online community at https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Belle MotorolaMobility

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