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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 1131 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.3 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers enjoy the Moto G 5G 2023 128GB (Unlocked) for its excellent camera quality, long battery life, and affordable price. Positive feedback also highlights its ease of use and sufficient storage. While some users wish for features like NFC and wireless charging, the overall experience is considered positive. A few users noted occasional performance lags, but this was not a widespread concern.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 1,131 reviews
  • Pros mentioned:
    Camera quality, Processor speed

    Rated 4 out of 5 stars

    Moto

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good and affordable for pictures and phone use. Light game usage was fast.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Esteban, We're glad to see that this phone meets your expectations. We appreciate your enthusiasm for the Moto G 5G 2023 smartphone. If you want to learn more about the fascinating features of our devices, you may join our online community: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Iza MotorolaMobility

  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    solid low-priced choice

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good entry level smart phone for a great price, intuitive, good picture quality, easy to use, but unfortunately it has a long battery charge time (~10%/hr). Otherwise it is a good, inexpensive product with accessories (cases) still available on Amazon.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Great phone for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice device for the price. The display quality and the battery life are my favorite features.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      We appreciate the time that you gave us a positive rating, ValeVale. Glad that you're satisfied with the phone's price and features. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Camera quality, Price

    Rated 5 out of 5 stars

    Good device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very good device. Good quality, excelent price.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you so much for your feedback, AraceliV! We're thrilled to hear that you're enjoying your new device. We strive to offer great quality at a competitive price. To be up to date with our devices, please do follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Elle MotorolaMobility

  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Moto 5G - a decent phone for the money!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is it my Galaxy 22 Ultra? No. It's a less than $300 phone and it works pretty good. I purchased to try out Verizon Visible. I found it to have a decent camera, speakers, and is a nice weight. I've been using it during my bike rides for my biking apps, podcasts, and maps. I didn't give a five because there are quirky things with the screen, but it might be because I'm used to the higher end Galaxy models. Overall, a decent product for the cost.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi AnniD2, we appreciate you for taking the time to share this experience with us. Thank you for choosing Motorola Mobility. We're glad you love the features of the device. You may follow us on our official community page at https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en -Ythan MotorolaMobility

  • Rated 4 out of 5 stars

    Great phone.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice working phone and we'll worth the money, unfortunately my wife had lost the phone after just 6 months.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi ChristianO, We're so glad to hear that you found the phone to be of great value. We're sorry to hear about your wife losing the phone, and we understand how frustrating that can be. If you ever need help, give us a holler or reach out to our official Moto G 5G community page: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Motorola Moto G 5G 2023

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent for my needs.. Performance great! I highly recommend this phone.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    All praise no complaints for this budget phone

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reviewing it after 6 months of continuous use. It is a perfect budget phone for me. I am using it as a secondary phone during my international travel or trips and it works great with local sim cards and battery is great

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for sharing your feedback on the Moto G 5G 2023! It’s great to hear that it’s been serving you well as a secondary phone during international travel. The Moto G 5G's solid performance with local SIM cards and its long-lasting battery makes it an excellent choice for those looking for a budget-friendly option. If you have any additional thoughts or tips from your experience, feel free to share them at: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Aria MotorolaMobility

  • Rated 5 out of 5 stars

    Hello Moto

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone for the price, it comes with 5G, 48 MP back camera and 128 GB in built memory

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for sharing your positive feedback about our Motorola device, Surya!
      We're thrilled to hear that you find it to be a good phone for the price, especially with its notable features such as 5G capability, a 48 MP back camera, and ample 128 GB built-in memory.

      We're dedicated to providing high-quality and feature-rich smartphones that offer great value to our users. If you want to learn more about the fascinating features of our devices, you may join our online community: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Elle MotorolaMobility

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Motorola

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is good, Good Camera, nice size. Love the phone

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for sharing your positive feedback, AYSHER. We're thrilled to hear that you're enjoying your phone, especially the camera quality and size. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Camera quality, Price

    Rated 5 out of 5 stars

    Hello Moto!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    picture quality is good stable handy phone great price my wife loves it. Hello Moto!

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Khattak, It's wonderful to hear that you're pleased with the picture quality, stability, and overall value of the phone! We're thrilled that your wife loves it too. If you're interested, you may want to check our official Motorola community page of Moto owners here: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Motorola

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a $150 Cell phone, It works like a $150 cell phone! if that's your shopping bracket for one reason or another so be it but remember its the very bottom bracket for cell phones. As far as best buy no problems quality is good, was ready in an hour as stated..

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Paul. We are truly grateful that you have selected Motorola as your device provider. We appreciate you taking the time to share your experience with us. Feel free to join our official community page at https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Nate MotorolaMobility

  • Rated 5 out of 5 stars

    Nice little inexpensive phone.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice little phone though I am primarily using it as a tablet. Speed and screen size is sufficient sufficient for my needs. For the price it can't be beat.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thanks for sharing your experience, JrBuffalo! We're glad to hear your phone is meeting your needs. If you're interested, you may want to check our official Motorola community page of Moto owners here:  https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Mitch MotorolaMobility

  • Rated 4 out of 5 stars

    Great Price for the Quailty

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No lag, good pictures, decent storage, exceptionally durable for how clumsy I am. Happy with screen quality and video quality is mid-grade. Text comes through quickly and data has no problem. I had this connect to my existing service with MetroPCS and have had zero issues.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Great Phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bright screen, good battery life and nice camera over all good phone

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thanks for sharing your thoughts, Customer1! A bright screen, good battery life, and a nice camera are key features to have in a phone. We're glad to hear it's working out well for you overall! To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Great phone.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfect, the Camara is great. The battery last a long time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Motorola edge

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent phone works amazing for being 2004 in a budget phone information phone love you very much

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    buy it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone, fast, 5g, and the price, you go pay over a thousand, i refuse to!

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for choosing our brand, Gilmo1938. We are happy to hear that you are satisfied with your Moto G 5G 2023 phone. We appreciate your trust, and if you like, you can join our official Motorola community site here: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Belle MotorolaMobility

  • Pros mentioned:
    Camera quality, Processor speed

    Rated 5 out of 5 stars

    Good budget phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good budget phone. Not slow. Good camera. Nice build.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi SumanP, We're pleased to hear that you find your phone to be a good budget option with a responsive performance, a good camera, and a nice build. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Good phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected, better and faster than the 2022 version. I have Xfinity and kept experiencing dropped calls with the 2022 version. I don't experience it nearly as much with this version. Other than that they are pretty much the same. $200 is a fair price .. nothing fancy and has everything you need.

    I would recommend this to a friend
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