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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 1131 reviews

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Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.3 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers enjoy the Moto G 5G 2023 128GB (Unlocked) for its excellent camera quality, long battery life, and affordable price. Positive feedback also highlights its ease of use and sufficient storage. While some users wish for features like NFC and wireless charging, the overall experience is considered positive. A few users noted occasional performance lags, but this was not a widespread concern.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 1,131 reviews
  • Rated 5 out of 5 stars

    Good phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My mom loves it. Met the expectations of what it is needed for.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice phone

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a really nice phone for the price. I haven't had any issues with it in three months. It has good storage. Photos are average, but it's a good phone.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi SusanB, We’re so glad to hear that you’re enjoying your phone and that it’s been performing well over the past three months. We appreciate your thoughts on the storage and photos, and we'll relay the message to the team. If you ever need help, give us a holler or reach out to our official Moto G 5G community page: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Excellent Phone for the price

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice stylish phone for the price. The battery lasts long as well. Highly recomended if you want a good phone without breaking your bank.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for your feedback, DerejeW. We're glad that you are enjoying your phone, especially with its stylish design and long-lasting battery life. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en -Carlos MotorolaMobility

  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone, fast, lots of space, good size. Dolby Atmos sound was a huge plus.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi JenniferL, We're so happy to hear you had a positive experience using our phone and that you're satisfied with the phone's features. Your support and trust in us are much appreciated. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great Great cámara my mom love it. Easy to use

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      We're happy to know that your mom loves her new Motorola device and she find it easy to use RosaD. Always remember that we're always here to help if you need assistance, kindly follow us on our official community page at https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Ythan MotorolaMobility

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    MOTO G

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SO FAR SO GOOD. UNCOMPLICATED TO USE , GOOD STORAGE

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for leaving us positive rating RichardD and for sharing this amazing experience with us. We're delighted to hear how satisfied you were on your recent purchase. We're always here to help you in you have any concerns regarding your Motorola device. Kindly follow us on our official community page at https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en -Ythan MotorolaMobility

  • Rated 5 out of 5 stars

    Good Device for less than 300!!!!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased phone to address storage issues with previous device. The screen is size is larger than last phone by 1/4inch all the way around. Phone was able to update to newest android version in the last month no issues. Camera is 48 mp and is good for this phone.If your using this device to make a simple video is good.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for sharing your experience with the phone, RickestRick. It's great to hear that it has addressed your storage concern and that you are enjoying the larger screen size and updated Android version. You can join our online community if you would like to know more about the exciting features of our devices:  https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Good cellular for primary or secondary use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good features that fullfil the needs of modern requirements space,speed and safet.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for sharing your positive feedback about our product, F4force. We are thrilled to hear that the Moto G 5G (2023) meets your phone needs. Rest assured that our phone is designed with high functionality that you can enjoy. If you are interested in learning more about the exciting features of our devices, we invite you to join our online community at https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Belle MotorolaMobility

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone easy to use nice and bright also good price for its memory space

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi GabrielaG, We are so thankful that you gave us a positive rating, and we're happy that you're satisfied with your purchase. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en -Belle MotorolaMobility

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Recommended for all 5/5

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this phone about a week ago and what can i say its amazing brand new and battery last anywhere from 2-3 days depending how n usage i only text and call and use it for social media and its done great amazing quality the material feels amazing and it just looks like a really expensive phone thank you!

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for sharing your fantastic experience with your new Motorola phone, MonkeyMan. We're thrilled to hear that you're loving it and that it's exceeding your expectations. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Mitch MotorolaMobility

  • Rated 4 out of 5 stars

    Good for a replacement cellphone, but not perfect

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When the time came for me to get a replacement cellphone, I chose the Motorola Moto G, mostly because of my familiarity with the brand as a long-time customer. It works well for what I need it to do, but it's by no means perfect. Even now, only a couple of weeks into my new ownership, I'm still navigating the bumps. Power drains rather quickly for the first 4~5 hours of use in a day, from startup on, but then stabilizes and slows down later. Turning the phone on is easier than turning it off--to turn it off, you have to press the volume-up and power buttons at the same time, which I find a little counter-intuitive. Otherwise the phone works well enough to make it worth owning, and I was even able to transfer the data off my old phone, through a data cable that came with the new unit. (Better keep the charger that came with your old phone, if it used a USB-C connection--this phone doesn't come with a charger.) In all, I would recommend it if you can't get anything else, due to the caveats I mentioned.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      We appreciate you taking the time to share your detailed feedback, Dmonik. We are happy to have you part of Motorola family. You can also join our official community page at: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en and learn more about the phone's features. -Belle MotorolaMobility

  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Worth Avery penny. Good deal.fast and has tons of GB for space.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi MarioC. We appreciate your excellent rating! It's great to hear that you are satisfied with your Moto G 5G (2023). Thank you for choosing Motorola. You can connect with other users and share your experience by joining our community page at https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en -Belle MotorolaMobility

  • Pros mentioned:
    Battery life, Processor speed

    Rated 4 out of 5 stars

    great value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this phone is great long battery life and quick prosesser nice screen .

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for appreciating the device's looks and performance. We are happy to hear that the phone is really working great and that you are satisfied with your purchase. Please follow our official Motorola community page and learn more about the product here: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en -Belle MotorolaMobility

  • Cons mentioned:
    Wireless charging

    Rated 4 out of 5 stars

    Nice phone at a good price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as an emergency replacement for my work phone until i could get a real replacement. worked great and was easy to setup. now that i have my new work phone my wife loves this model. very responsive, not a lot of unwanted apps installed by the manufacturer. nice phone for the price. she does wish it had wireless charging.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you, Heath, for sharing your great feedback. We are pleased to hear that the features of the phone are meeting your needs, and we value the trust you have placed in us. Please feel free to join our official Motorola community and share with other Moto users about your experience here: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en -Belle MotorolaMobility

  • Pros mentioned:
    Camera quality
    Cons mentioned:
    Lag

    Rated 5 out of 5 stars

    Cheap and best phone

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never lagged and great phone. Display is very good

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Sujin, Thank you for sharing your experience with the phone! It's fantastic to hear that you've had a smooth experience with it and that it never lags. If you're interested, you may want to check our official Motorola community page of Moto owners here: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Does it all for less

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone. Lots of features for the price point, does everything I need.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Motorola moto g 2023

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this cell. Fast has very crisp picture and excellent sound. The screen protector is the thickest and most clear yet. It is hearing aid compatible, thankfully not necessary yet. John at Geek squad very helpful put in new sim and had another friendly employee apply protective cover for minimal fee. Very pleased. Wonderful customer service..rare these days.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi ChristinaG. We are so grateful for the wonderful feedback that you shared with us. We are thrilled to know that you are satisfied with the phone's performance and quality. We kindly invite you to join our official community and share your experience with other Moto users here: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en -Belle MotorolaMobility

  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Amazing mobile

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everybody must buy this phone from best buy. This is amazing. I don’t experienced any kind of discrepancy. Phone is super fast while play games and editing videos for my channel

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for sharing your positive experience with the Moto G 5G 2023! We're thrilled to hear that it's been performing well for you, especially with gaming and video editing for your channel. It’s great that you haven’t encountered any issues and are enjoying the phone's speed and performance. Your recommendation to buy from Best Buy is appreciated, and we’re glad it’s been such a great fit for your needs! If you ever need tips or support, feel free to reach out at: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Aria MotorolaMobility

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Motorola phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second phone I bought at Best Buy. 1st phone a I purchased a few years ago as a first phone for my teenager. It lasted a long time, and nail she dropped it recently. I upgraded her phone as I prefer to just pay for one fully. It works great and what a great price!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Phone

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone for the price. Durable and has a ling battery life. Great for work

    I would recommend this to a friend
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