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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 1131 reviews

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Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.3 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers enjoy the Moto G 5G 2023 128GB (Unlocked) for its excellent camera quality, long battery life, and affordable price. Positive feedback also highlights its ease of use and sufficient storage. While some users wish for features like NFC and wireless charging, the overall experience is considered positive. A few users noted occasional performance lags, but this was not a widespread concern.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 1,131 reviews
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Hello Moto

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone has awesome third party support and is a great mid level phone, at an entry level price. Can't ask for much more.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi DonaldD, we are truly grateful for the positive feedback you have provided. Your experience matters to us and we would love to hear more from you. Kindly stay connected with us by joining our official community page at https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. Looking forward to your continued engagement! -Ythan MotorolaMobility

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone! I've very happy with this phone. It's definitely an upgrade from my old one and is easy to use. I recommend it.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for sharing your positive experience, Happycustomer. We're thrilled to hear that you're very happy with your new phone and that it's proven to be a noticeable upgrade from your old device. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Mitch MotorolaMobility

  • Rated 3 out of 5 stars

    A must have Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice product awesome features. I spend lots of hours on this phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Phone for the Price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good processing speed, lots of storage, very nice phone at a great price. Perfect for my needs and daily functionality.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not so bad case

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price, it's a fantastic value and offers features typically found in more expensive models. If you're in the market for a reliable case that checks all the boxes, I highly recommend the case. Just keep in mind that it may require a bit of patience during setup. Overall, a solid 4-star device!

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you so much for your thoughtful review, Bestbuylover24. We're thrilled to hear that you're enjoying the case and find it to be a great value for the price. We appreciate your feedback on the setup process, and we're glad to know it met your expectations overall. If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Great phone for the price.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone without breaking the bank. Durable and fast.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Moto g 5g 2023

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We really like this phone ,it operates smooth and fast we upgraded and we're glad we did we love all the moto phones

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    When the phone screen died.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy employee was very helpful . Got a great price on quality 5G phone. We needed a replacement and were able to get upgrade too.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi JeffD, thank you for choosing Motorola Mobility and we're happy to know that you had a great experience from BestBuy on this purchase. For concerns and questions about your device, we're always here to help if you need any assistance. You may also follow us on our official community page at https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en -Ythan MotorolaMobility

  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Long battery life

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm a moto guy, I have had several, and this one is great. Like android 13 and the features. Nice size not to big or small. Responds well to all apps. Bright screen. Streams spotify to my car.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Decent buy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a decent phone with good camera for this price

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Lovesumeet, We’re glad to hear you’re enjoying your phone and that the camera is meeting your expectations, especially at such a great price. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Motorola

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really recommend this phone, is very helpful for anything

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Buy this moto

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can not stop using moto phones. Easy to understand and use. Good battery stability and very nice camera

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Tess, we appreciate you having one of our Motorola devices and for sharing your amazing experience with us. We're happy to know that you you were satisfied on your recent purchase. Feel free to follow us on our official community page at https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Ythan MotorolaMobility

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Android is my choice of phone operating system...

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ... and Motorola is the best value with all the features you could want except wireless charging. Good battery life.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Coco, We are delighted to hear that you find your phone to be the best value and appreciate the features and battery life of your device. We understand that wireless charging is an important feature for some users, and we continually strive to improve our products to meet your needs. If you're interested, please follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Budget phone

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best phone for low price and it’s budget phone model

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi BestBuyLover, We're thrilled to hear you find the phone to be the best option for its price. It's great to know it offers great value as a budget-friendly model. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Good deal Moto 5G 2023

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Price and Quality, Good deal. I like the color, Camera and screen is really nice.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      We are happy to hear that you love the overall quality and price of our Moto G 5G 2023. We appreciate your honest feedback. For more information on the Motorola Edge 2023, please visit our official community page:https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. - Aria MotorolaMobility

  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Good quality for low price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price for this phone, has all the functions of a samsung galaxy s21 and even better camera.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for buying this phone, Lizz. We are glad that you are satisfied with your purchase. Thank you for trusting Motorola. To stay up-to-date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en -Belle MotorolaMobility

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great phone - Excellent Price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly. First phone for a new business. Does everything needed. Excellent price.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Nona, We’re thrilled to hear that the phone is meeting your needs for your new business and that you’re pleased with the price. If you're interested, we'd like to hear your story and share it with Moto G 5G users here: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Love My Moto!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved IT! Finally got what I needed and expected. Worked perfectly and now I am at the store to pick up the NEW POWER 5G. I CAN'T WAIT TO SEE HOW MUCH THIS IS...in my opinion, Motorola phones are a way better value than any close competition

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi MichaelA, We're so glad you found exactly what you needed and that you're excited about the new phone. If you're interested, you may want to check our official Motorola community page of Moto owners here: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Budget phone and value for money

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Budget phone and value for money with good quality

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi BestBuyLover, We're glad to hear you’re happy with the quality and value of your phone. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Nice phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it .. can’t go wrong with Motorola phones .. it does everything as any other brand phone for just a portion of the competitors price

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hello K13mend, We're thrilled to hear that you're loving your Motorola phone! At Motorola, we strive to provide high-quality products at an accessible price point, and we're glad to hear that you're experiencing the value we aim to deliver. We're committed to consistently providing you with reliable, feature-rich devices that enhance your daily life without breaking the bank. If you're interested, we'd like to hear your story and share it with other G 5G 2023 users here: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Iza MotorolaMobility

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