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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 1131 reviews

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Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.3 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers enjoy the Moto G 5G 2023 128GB (Unlocked) for its excellent camera quality, long battery life, and affordable price. Positive feedback also highlights its ease of use and sufficient storage. While some users wish for features like NFC and wireless charging, the overall experience is considered positive. A few users noted occasional performance lags, but this was not a widespread concern.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 1,131 reviews
  • Rated 4 out of 5 stars

    A reliable, affordable, basic phone w/Options!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very good phone for my purposes and the affordable price ($150)! Transfer of tools, apps, photos, and (gasp! at LAST!) texting history went seamlessly. This kind of transfer is one of the reasons I like Motorola -- price is another. I recommend looking at their offerings. I had to delete a lot of the apps I don't use (games & TikTok, etc.), but that was easy, too.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi LWar, Thank you so much for sharing your positive experience! I'm thrilled to hear that your new phone meets your needs and that the transfer process for tools, apps, photos, and texting history went seamlessly. It's great to know that our pricing and features align with your expectations.If you like, you can be a part of our official Moto G 5G 2023 community page here: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Iza MotorolaMobility

  • Pros mentioned:
    Camera quality, Processor speed

    Rated 3 out of 5 stars

    Good phone not so good battery

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good picture, fairly fast but battery life is not that good. For the price it's a good phone.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Moto Phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone. Clear sound easy to use and good battery time.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi MichaelP! Your positive feedback means a lot to us. It's a true testament to the phone's quality and indicates how satisfied you were. Feel free to follow us on our official community page and get updates on our latest devices at https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Nate MotorolaMobility

  • Rated 5 out of 5 stars

    Phone Deals.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I found this deal for a gift, I love the that phone.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone for the money spent. Never buying an expensive phone again.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 3 out of 5 stars

    Average phone, decent price.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this phone as a temporary replacement for my Galaxy S22 Ultra that needs a new screen. This Motorola is a terrible phone compared to it. The screen is slow to respond and touching the correct spot seems to be an exercise in futility. The UI appears to ne geared towards preteens. The camera is relatively good though, a pleasant surprise. At $179.99 i would rate it a "fair" buy.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Andrea, This is not the experience that we wanted you to have with us and we're sorry to know that you're experiencing slowness on your phone. Slow is sometimes caused by too many running apps in the background, use your recent apps button to close apps you're not using. It is also a good practice to restart the device periodically (every 2-3 days) to clear out buffers and memory that may lead to intermittent issues. If the concern persists, kindly go to this link: https://motorola-global-portal.custhelp.com/app/mcp/landing_troubleshooter/g_id/5059>; Next > Display/Touchscreen > Phone is slow/unstable and try the recommended steps there. Should there be any further inquiries, please do not hesitate to email [email protected]. We'll be glad to help. -Mitch MotorolaMobility

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Happy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good phone for the price .Didnt have to pay for a expensive device with almost the same features .

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hello YudilynM, Thank you for your feedback. We're glad to hear that you're satisfied with your phone and find it to be a great value for the price. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great value for money

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Soild phone as described. Camera is a bit better than phones within same price category.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Mohamed, We're glad to hear that you find the phone to be solid and that the camera performance exceeds your expectations compared to other phones in the same price category. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Solid Phone

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid for work and personal. Snappy enough and capable. If you want a decent phone and want to avoid higher priced phones -this is a reliable option.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      We appreciate you sharing this wonderful feedback with us, TiptoeJonesy. We are happy to hear that you are satisfied with the phone's features and quality, and we appreciate you recommending our product. We are glad to have you join the Motorola family. Please join our official community and learn more about the product here: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en -Belle MotorolaMobility

  • Rated 5 out of 5 stars

    Best phone at best value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best phone at lowest price. Has many new cool features and has all the features other phones have.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi mm11! Thanks for taking the time to post this positive experience and choosing Motorola as your device provider. Don't hesitate to contact us if you have concerns about your device. Feel free to follow us on our official community page and be updated with our latest devices at https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Ythan MotorolaMobility

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked the phone it worked very good my family and friends love the picture it's takes.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi SarahH, We're delighted to hear that you and your loved ones are enjoying the excellent performance and picture quality of your phone. If you're interested, you may want to check our official Motorola community page of Moto owners here: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Mitch MotorolaMobility

  • Cons mentioned:
    Wireless charging

    Rated 4 out of 5 stars

    Moto G 5G

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone for the price. Doesn't have wireless charging but since its a cheaper phone that's expected. Otherwise good.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for sharing your positive feedback, JohnS. We are glad that you are happy with your purchase for its price. Thank you for choosing Motorola. To stay up-to-date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en -Belle MotorolaMobility

  • Rated 4 out of 5 stars

    Phone great/open box option

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is great! However, I chose the excellent option, open box product and it did not come with a charger, which if I had known this, I would have saved myself more money and went down to the next level which states accessories may not be included! My excellent option was supposed to include everything!

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      We appreciate your honest feedback, MelanieD. Thank you for loving our Moto G 5G 2023. We apologize for not meeting some of your expectations that the device has no charger included. We’re sorry to hear that your experience was not satisfactory. Please email us at [email protected] so that we can assist you. MotorolaMobility

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    So Far So Good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So Far It Seems Great Havent Had Any Issues Yet And The Display Is Seems To Be Good Quality And I Like The Storage Space

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Dale, that's awesome to hear that your new phone is off to a great start! It's always a good sign when everything seems to be working smoothly without any issues. A good display and ample storage space can definitely enhance the overall experience. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Great pice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice design and screen layout. Sound quality is great! Not a bad mid-price range phone!

    I would recommend this to a friend
  • Cons mentioned:
    Nfc

    Rated 5 out of 5 stars

    a good phone

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a good phone it missing stuff like nfc and is lacking 4 years of update of os

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for your feedback, TimothyR81. I'm glad to hear that you find the phone good overall. I understand your concerns about the lack of NFC and the limited OS update period. Your input is valuable to us, and we'll make sure to share it with our development team. We are always striving to improve our products and services to better meet the needs of our customers. You can join our online community if you would like to know more about the exciting features of our devices here: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Iza MotorolaMobility

  • Rated 4 out of 5 stars

    Moto 5G

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Moto 5G is a really good phone in this price range. Has all the features.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for your positive feedback, SantoshAwasthi. We're thrilled to hear that you find the Moto 5G to be a really good phone, especially considering its price range. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Good phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent phone so far got as a gift for my mother she enjoying it so far no complaints

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Good buy at a affordable price.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While its not the most well known phone on the planet, it suites all of my phone needs just right at a great price.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      We appreciate you taking the time to share this experience with us Tkg111. We're always here to help if you have any concerns regarding your Motorola device. Kindly follow us on our official community page at https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en -Ythan MotorolaMobility

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good phone for the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good...it does everything I need to do...I like Motorola phones a lot of technology for the money

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Pupwide, We're delighted that the phone has been performing well for you so far. Providing the features and functionality you need is what we aim for, and we're glad to have hit the mark. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Mitch MotorolaMobility

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