Refund Refresh 4-Day SaleEnds Monday. Limited quantities. No rainchecks.Shop now

Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 1135 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.3 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers enjoy the Moto G 5G 2023 128GB (Unlocked) for its excellent camera quality, long battery life, and affordable price. Positive feedback also highlights its ease of use and sufficient storage. While some users wish for features like NFC and wireless charging, the overall experience is considered positive. A few users noted occasional performance lags, but this was not a widespread concern.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 1,135 reviews
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Nice buy...

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is pretty color,and fast.I will buy another one in the future.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Awesome, We're thrilled to hear that you love the color and performance of your phone. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Love My Moto!

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved IT! Finally got what I needed and expected. Worked perfectly and now I am at the store to pick up the NEW POWER 5G. I CAN'T WAIT TO SEE HOW MUCH THIS IS...in my opinion, Motorola phones are a way better value than any close competition

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi MichaelA, We're so glad you found exactly what you needed and that you're excited about the new phone. If you're interested, you may want to check our official Motorola community page of Moto owners here: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Happy!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good phone for the price .Didnt have to pay for a expensive device with almost the same features .

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hello YudilynM, Thank you for your feedback. We're glad to hear that you're satisfied with your phone and find it to be a great value for the price. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Best phone at best value

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best phone at lowest price. Has many new cool features and has all the features other phones have.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi mm11! Thanks for taking the time to post this positive experience and choosing Motorola as your device provider. Don't hesitate to contact us if you have concerns about your device. Feel free to follow us on our official community page and be updated with our latest devices at https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Ythan MotorolaMobility

  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Moto Phone

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone. Clear sound easy to use and good battery time.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi MichaelP! Your positive feedback means a lot to us. It's a true testament to the phone's quality and indicates how satisfied you were. Feel free to follow us on our official community page and get updates on our latest devices at https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Nate MotorolaMobility

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    So Far So Good

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So Far It Seems Great Havent Had Any Issues Yet And The Display Is Seems To Be Good Quality And I Like The Storage Space

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Dale, that's awesome to hear that your new phone is off to a great start! It's always a good sign when everything seems to be working smoothly without any issues. A good display and ample storage space can definitely enhance the overall experience. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Mitch MotorolaMobility

  • Cons mentioned:
    Ram

    Rated 5 out of 5 stars

    Best display in a cheaper phone

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone has 4gb of memory, but is still a powerhouse and the screen is fluid with 120hz display. Worth buying as a side phone and specially for screen tech.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Sumitkumar, We appreciate you taking the time to give us very positive feedback and we're happy that you love your phone. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Good buy at a affordable price.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While its not the most well known phone on the planet, it suites all of my phone needs just right at a great price.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      We appreciate you taking the time to share this experience with us Tkg111. We're always here to help if you have any concerns regarding your Motorola device. Kindly follow us on our official community page at https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en -Ythan MotorolaMobility

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great value for money

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Soild phone as described. Camera is a bit better than phones within same price category.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Mohamed, We're glad to hear that you find the phone to be solid and that the camera performance exceeds your expectations compared to other phones in the same price category. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great phone

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone for the money spent. Never buying an expensive phone again.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Samsung

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked the phone it worked very good my family and friends love the picture it's takes.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi SarahH, We're delighted to hear that you and your loved ones are enjoying the excellent performance and picture quality of your phone. If you're interested, you may want to check our official Motorola community page of Moto owners here: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Mitch MotorolaMobility

  • Cons mentioned:
    Nfc

    Rated 5 out of 5 stars

    Great midrange phone

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this phone. It’s not a flagship device so there are some limitations (like eSIM or NFC) but I knew that going in. For a second work phone it’s awesome.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for the lovely feedback you shared with us, MarkE. We are happy to hear such kind words about our product. Your satisfaction means so much to us. Please join our official Motorola community page here:  https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en and learn more about the exciting features of the device. -Belle MotorolaMobility

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good phone for the money

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good...it does everything I need to do...I like Motorola phones a lot of technology for the money

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Pupwide, We're delighted that the phone has been performing well for you so far. Providing the features and functionality you need is what we aim for, and we're glad to have hit the mark. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Mitch MotorolaMobility

  • Rated 4 out of 5 stars

    Moto 5G

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Moto 5G is a really good phone in this price range. Has all the features.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for your positive feedback, SantoshAwasthi. We're thrilled to hear that you find the Moto 5G to be a really good phone, especially considering its price range. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Mitch MotorolaMobility

  • Cons mentioned:
    Nfc

    Rated 5 out of 5 stars

    a good phone

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a good phone it missing stuff like nfc and is lacking 4 years of update of os

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for your feedback, TimothyR81. I'm glad to hear that you find the phone good overall. I understand your concerns about the lack of NFC and the limited OS update period. Your input is valuable to us, and we'll make sure to share it with our development team. We are always striving to improve our products and services to better meet the needs of our customers. You can join our online community if you would like to know more about the exciting features of our devices here: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Iza MotorolaMobility

  • Rated 3 out of 5 stars

    Consider what you need it for

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's definitely not the newest iPhone. We had an emergency in Vegas, and we had to purchase a phone because ours broke down. This was a good option to get us through. If what you are looking to do with it is take good pictures while on a trip, or out with your friends, this is not the best option. The camera resolution alright, but definitely looks cheap. If what you are looking to have is a smartphone that gets you through, and you can message, call, access gps, and social media, this will do.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for sharing your experience, Jorge. We’re glad the phone worked well as a reliable option during your emergency. We’re happy to hear it meets your basic needs for messaging, calls, GPS, and social media. If you ever need help, give us a holler or reach out to our official Moto G 5G community page: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Good phone

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent phone so far got as a gift for my mother she enjoying it so far no complaints

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Phone great/open box option

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is great! However, I chose the excellent option, open box product and it did not come with a charger, which if I had known this, I would have saved myself more money and went down to the next level which states accessories may not be included! My excellent option was supposed to include everything!

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      We appreciate your honest feedback, MelanieD. Thank you for loving our Moto G 5G 2023. We apologize for not meeting some of your expectations that the device has no charger included. We’re sorry to hear that your experience was not satisfactory. Please email us at [email protected] so that we can assist you. MotorolaMobility

  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Moto G5 G Phone

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It"s a good phone, works OK. I have not had any problems with it. The Camera works Ok too.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Your satisfaction means a lot to us and thank you for sharing this experience with us InsigniaRefrigerator. We're always here to help if you need assistance. Kindly follow us on our official community page at https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en -Ythan MotorolaMobility

  • Rated 5 out of 5 stars

    Good phone for under $300

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone with all the funtionalities that you you nrrd for the money. It has enough memory for most apps, including games.

    I would recommend this to a friend
Sponsored