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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 1131 reviews

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Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.3 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers enjoy the Moto G 5G 2023 128GB (Unlocked) for its excellent camera quality, long battery life, and affordable price. Positive feedback also highlights its ease of use and sufficient storage. While some users wish for features like NFC and wireless charging, the overall experience is considered positive. A few users noted occasional performance lags, but this was not a widespread concern.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 1,131 reviews
  • Rated 5 out of 5 stars

    Great experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently bought an unlocked phone from Best Buy Metrola and couldn't be happier. The staff was knowledgeable and helped me find the perfect model. The selection was great, and the prices were competitive. The store was clean and well-organized, making the shopping experience smooth and efficient. Highly recommend for anyone in need of a new phone!

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you so much for your wonderful feedback, EdosaT. We’re thrilled to hear about your positive experience at Best Buy with your new Motorola phone. If you're interested, we'd like to hear your story and share it with Moto G 5G users here: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Nice phones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone is great and battery life is also great I already purchase two of this phones

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      We are delighted to hear that you are enjoying the device, JuventinoH! We highly recommend that you join our official community page to stay informed about our newest devices. You can find us at https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. Stay connected with us! -Ythan MotorolaMobility

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Employee was exceptional

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone is great very easy to use thank you best buy for the great guy that helped me

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi RobertG, We're glad to see that this phone meets your expectations. We appreciate your enthusiasm for the Moto G 5G 2023. If you want to learn more about the fascinating features of our devices, you may join our online community: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Elle MotorolaMobility

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice phone, easy to used, great battery life......

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi KodyP, We appreciate you taking the time to give us positive feedback and we're glad that you're satisfied with the phone's features. If you're interested, we'd like to hear your story and share it with the Moto G 5G users here: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. We love to hear you from there. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Good for a phone if you need a quick option

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works really well would definitely recommend if you need a phone

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mr. Oludare Sanni

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a good product with fascinating features that can be used to convince anyone to buy same product.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Moto G

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice phone, good option for the price, nice size and quality.

    I would recommend this to a friend
  • Cons mentioned:
    Bloatware

    Rated 4 out of 5 stars

    Amazing service. Good phone.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A solid phone at a good price. Just a little too much bloatware for me.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you so much for the positive review, HappyCamper23. We're delighted to hear that you're happy with your purchase. If you're interested, you may want to check our official Motorola community page of Moto owners here: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Mitch MotorolaMobility

  • Rated 4 out of 5 stars

    Budget and mobile games

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you like playing diablo immortal this phone would work good with it, also if you are in a tight budget this phone must be your choice,and blood strike mobile works pretty well but cod mobile it just closing the game on you (compatible with backbone) for mobile games only

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you, Robert, for appreciating the device's features. We are delighted to hear about your positive experience. We would like to extend an invitation for you to join our official community page at https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. It's a great platform to connect with fellow users and stay updated with the latest news and discussions. Looking forward to seeing you there! -Ythan MotorolaMobility

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Excellent cost value

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent phone, it is worthy for the price I paid for it

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good Phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using it and it’s a long battery life.. nice product and good price

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      We're happy to hear that you're having fun with the device, NapsLhey. Glad that you're satisfied with the phone's price and features. If you have time, you can visit our official community page here: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Processor speed

    Rated 4 out of 5 stars

    Great Device for Day to Day Activities

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone for the price range, fast enough for most activities and basic gaming.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Moto G Phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues or concerns. Picture quality is great, good tutorials and easy to understand.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      We are so thankful for giving us a positive rating, NikoleG. We're delighted to hear that you're happy with your new Moto G 5G phone. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Money value phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Money value. It’s really wonderful phone. Camera quality is superb

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi PramodK, we are absolutely thrilled to hear that you are extremely satisfied with your recent purchase. Don't hesitate to join our official community page and stay informed about our newest devices at https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Ythan MotorolaMobility

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Works

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good Motorola upgrade from the old phone we had for a good price

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi ArmandoM, Thank you for sharing your experience! We're glad to hear that you're enjoying your Motorola upgrade. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Nice and affordable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nicely priced for a decent teenager phone. Thumbs up.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi JoeM! We greatly appreciate your choice in selecting one of our Motorola devices and taking the time to share your positive experience. It brings us immense joy to learn about your satisfaction with your recent purchase. We kindly invite you to join our official community page, where you can stay updated on our latest devices. Kindly visit https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Nate MotorolaMobility

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    ALL (WORK) DAY BATTERY

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    perfect for a10-12 hour work shift listening to different apps and occasional browsing and video watching

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for your feedback, SpaceUwUcowboy. We are happy to hear you had a positive experience using our Moto G 5G phone. If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Good phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good and fast according to it’s price. The only bad thing is not 5G phone.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Mina, It's great to hear that you find your phone to be good and fast, especially considering its price point! The Moto G 5G 2023 does support a 5G network. If you ever need help, give us a holler or reach out to our official Moto G 5G community page: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Motorola 5g great phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really a great phone for the price!! Good sound, very clear picture. I would highly recommend this phone!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good budget phone

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good budget- friendly phone, that met my needs. Camera is solid, but could be a little better. Overall works well.

    I would recommend this to a friend
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