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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 1131 reviews

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Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.3 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers enjoy the Moto G 5G 2023 128GB (Unlocked) for its excellent camera quality, long battery life, and affordable price. Positive feedback also highlights its ease of use and sufficient storage. While some users wish for features like NFC and wireless charging, the overall experience is considered positive. A few users noted occasional performance lags, but this was not a widespread concern.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 1,131 reviews
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    moto G

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These phones are really underrated. Outstanding quality for the price.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      It's absolutely incredible to learn about your discovery of the device and the amazing deal you got, DwightK! Thank you for selecting Motorola Mobility. Rest assured, we're here to support you in any way possible if you encounter any issues with the device. For further assistance, feel free to join our official community page at https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en -Ythan MotorolaMobility

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Motorola phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent phone for the price and great quality. This phone beats the Samsung I had.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      We appreciate you sharing this wonderful feedback with us, DebbieC. We are happy to hear that you are finding the phone's features satisfying, and we appreciate you trusting our brand. Please join our official community and learn more about the product here: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en -Belle MotorolaMobility

  • Rated 5 out of 5 stars

    Best gift ever.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a gift for my friend and he loves it as his old one was always dropping calls and I could hardly hear him at times. I'm glad that we can now talk to each other clearly. This phone made us both very happy. Thank you Best Buy and the lovely saleslady that assisted me.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Moto friendly

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid, quick, clear and bright. A plethora of new things and calibrations to investigate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Quality - Cost relationship

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good performance for the price paid, excellent service from Alizé in Best Buy Chula Vista CA 91910.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Incredible

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent device. Incredible quality. Best device I've bought.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi ChristopherJ, we're thrilled to hear that you were pleased with your recent purchase. Thank you for choosing Motorola Mobility as your device provider. Join our official community page to stay informed about our newest devices: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Ythan MotorolaMobility

  • Rated 5 out of 5 stars

    good product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good product plenty of memory would recommend this phone to anyone

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for your positive feedback, Frankie. We're delighted to hear that you find the product to be very good, with plenty of memory. Recommendations mean a lot to us, and we appreciate you sharing your positive experience. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Good budget mobile!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good budget mobile! Camera is good andhBuild quality ok wit

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    My phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great got on time love it would let me family and friends know about it

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Wow! Thank you for sharing your positive experience, AnitaF. We are glad to see that you are enjoying the phone's functions. Your trust and support are much appreciated. If you are interested, you can share your experience on our official Motorola online community page: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en -Belle MotorolaMobility

  • Rated 5 out of 5 stars

    Good buy!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my fiance, he prefers motorola phones. He likes it. Works nice and smoothly. No complaints.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Nice phone.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone for right price. Purchased it for my spouse parents. They like it.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for purchasing this phone, Ravi. Glad that you gave us a very positive rating and that you're satisfied with the phone's price. If you're interested, we'd like to hear your story and share it with other G Power users here: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Mitch MotorolaMobility

  • Rated 4 out of 5 stars

    A review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good product. Does perform as promised. I recommend it.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for sharing your good review, Cooking. Your recommendation is highly appreciated, and we thankyou for choosing Motorola. To stay up-to-date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en -Belle MotorolaMobility

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Its good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s amazing. I like the color, and display. I recommend.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      We appreciate that, RaghuA! The color and display are indeed impressive. We're happy you liked it enough to recommend it. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Super Motorola

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelent phone! It has all the necessary and it's super fast

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thanks for sharing your experience, CarlaR! It's great to hear that the phone has all you need and it's blazing fast. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Processor speed

    Rated 4 out of 5 stars

    Great value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good value for that price It’s fast, looks good and dose everything I need

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for writing your feedback, ZouhirS. We are happy to see that you are satisfied with your purchase and for the device's features. If you ever need help, give us a holler or reach out to our official Motorola community page: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en -Belle MotorolaMobility

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love this phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like brand new. Very satisfied. Would recommend this.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi User245828, We're so happy to hear that you're satisfied with your phone! It's a great feeling when a device continues to meet your expectations over time. Your recommendation is highly appreciated. If you're interested, you may want to check our official Motorola community page of Moto owners here: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Battery life

    Rated 2 out of 5 stars

    Not happy, wish I hadn't bought it

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The display has weird color balance and contrast. Also, wired Android Auto will only connect if the phone is unlocked. To connect without unlocking the phone, you need a wireless connection. Conveniently for Motorola, this drives sales of their wireless dongle for older Android Auto stereos. I went ahead and bought one since I'd been considering it anyway, but the fact that they crippled their phone to drive the purchase obviously left a bad taste in my mouth. I will avoid Motorola products in the future. The one place where this phone does shine is battery life. It almost but not quite makes up for the rest.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hello Kaleb, we deeply apologize for the disappointing experience you had with our phones. We genuinely care about our products and we are committed to resolving any concerns you may have. If you have any additional questions or concerns, please feel free to reach out to us at [email protected]. We are here to assist you. -Ythan MotorolaMobility

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Nice phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very good and its charge lasts a long time. highly recommended

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for purchasing and highly recommending this phone, DeniaC. Glad that you gave us a very positive rating and we're glad that you're satisfied with the phone's features. You can join our online community if you would like to know more about the exciting features of our devices:https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Cellphone

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recommended for anyone quality electronics friendly staff

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Apps constantly restarting is a big red flag.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this Motorola to replace a Samsung g s 21 fe. I was replacing it for the lack of room on the internal storage and that this one was as card capable. Come to find out that you can't use the SD card to store apps on like I could on previous phones. That wasn't as big as a set back so I was ok with that. The biggest drawback on this phone is that the apps are constantly restarting. If you leave an app say Facebook to look at your email FB will fully restart losing where you were. If you have to open your messenger to find a temporary verification code when you go back to the original app it restarts so now you have to try again and hope it doesn't restart the next time try. All apps restart no matter what you're doing. I can't stand that this is a thing on this phone. I won't recommend this to others.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for reaching out and sharing your experience, Vince. We're sorry to hear about the concerns you're encountering with apps constantly restarting. To assist you further, please reach out to us by emailing us at [email protected]. We'll be there to help. -Mitch MotorolaMobility

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