Customer Ratings & Reviews
- Model:
- PAXD0001US
- SKU:
- 6540584
Rating by feature
- Display Quality
Rating 4.6 out of 5 stars
- Camera
Rating 4.3 out of 5 stars
- Battery Life
Rating 4.5 out of 5 stars
Customers are saying
Customers enjoy the Moto G 5G 2023 128GB (Unlocked) for its excellent camera quality, long battery life, and affordable price. Positive feedback also highlights its ease of use and sufficient storage. While some users wish for features like NFC and wireless charging, the overall experience is considered positive. A few users noted occasional performance lags, but this was not a widespread concern.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use
Great phone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very used friendly. Love the color. Great features.
I would recommend this to a friend - Pros mentioned:Battery life
Great phone
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great battery life and 5G reception in weak signal areas.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for the perfect rating you gave us, TonyP. We are so delighted to hear that you are happy with the performance of the Moto G 5G 2023 and that you are pleased with your choice. We also encourage you to join our official Motorola community page and connect with other users here: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en -Belle
Excellent Customer Service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The customer service was outstanding, and the product was exactly what I was looking for.” “I was so pleased with the service I received from Best Buy. They went above and beyond to help me find the perfect item.” “I was very impressed with the quality of the product I received.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .We really appreciate you taking your time to give us a very positive feedback, Michael. Glad that you had a smooth transaction with BestBuy. If you have some time, you may want to take a look at our Moto G 5G community here: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. We would love to have you there. -Mitch
Cellular
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent cellular and good service customer and company
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi JuancarlosM, Thank you so much for your kind words! We're thrilled to hear you're happy with both your Motorola phone and our customer service. Your support means a lot to us. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Mitch
Overall good experience
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like this phone. My other got broke so I came and purchased the same phone. Sales associate was helpful and knew what he was talking about
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for sharing your experience, TerryC. We're glad to hear you’re enjoying your new phone and that you had a positive interaction with our sales associate. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Mitch
- Pros mentioned:Camera quality
Great
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Quality on the phone Motorola it's always an opción
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi AbramG, we appreciate you for taking the time to share this wonderful experience with us. Thank you for choosing Motorola Mobility. Feel free to follow us on our official community page at https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en -Ythan
It’s a great phone!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The phone is a little touchy but once you get used to it then there isn’t any real issues. The screen is very easy to crack so watch out for that. But overall it’s easy to use and has okay durability just make sure you get a phone case.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Lmarie, We appreciate the time sharing your feedback and observations about our product, we'll relay your message to the team. If you ever need help, give us a holler or reach out to our official Moto G 5G community page: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Mitch
Great service
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great service and quick delivery. It was easy to compare phones on Best Buy to make a decision that would best meet our needs.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for sharing your experience, SarM. We're glad to hear you had a smooth shopping process and that your new phone is meeting your needs. If you're interested, you may want to check our official Motorola community page of Moto owners here: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Mitch
Great experience
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I ordered a motog 5g and am very satisfied. It was delivered on time and in great shape, will be doing online orders in the future.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for your wonderful feedback, KevinB. We’re thrilled to hear that your Moto G 5G arrived on time and in great shape and that you’re satisfied with your experience. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Mitch
Motorola Phone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The phone is okay but it doesn't have some things my old phone did. I wish I had spent more time looking at the phones but as I get used to the phone I may like it more.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for your feedback, JacJ. We understand that transitioning to a new phone can sometimes be challenging, especially when it lacks certain features you're used to. If you ever need help, give us a holler or reach out to our official Moto G 5G community page: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Mitch
Nice to have a second phone
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product is good when , considering the price point
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Hari, We're glad to hear you find the phone to be a great option, especially at its price point. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Mitch
Ok to slow
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.To slow for my liking bottom of mine phone spend a lil more for one plus
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for sharing your experience, Djbpresents. We’re sorry to hear that the performance of your phone didn’t meet your expectations. As we stand behind our products, we would like the opportunity to investigate your feedback further. Write us an email to [email protected]. We'll be there to help. -Mitch
Worth more than what I paid
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Compared with my $1K phone it was slower, more clicks to get to tasks. But I was able to do everything with this, that I did with the way more expensive one. I paid $150 for this phone. I would definitely recommend it.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi OldDog63, We're glad that you gave us a positive rating and that you're satisfied with the phone's price. Your recommendation is highly appreciated. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Mitch
Purchased for a client
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this for a senior citizen and she loves the phone.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi RachelR, We’re so glad the phone is a great fit and that she loves it. Thank you for choosing us and for sharing your experience. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Mitch
Solid for the price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really good for the price, I love the moto chop motion that turns on the flashlight. But the processor is a little weak for the way I use my phn, like bt music & playing a game at the same time is too hard 4it.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .We are so thankful for giving us a positive rating, BrianB! Glad that you're satisfied with the phone's features. About the processor, we sincerely apologize that your experience did not meet your expectations. To assist you further, please reach out to us via email at [email protected] and provide additional details about your experience. -Elle
Best Phone
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best quality Motorola ever!! I keep on buying this phone because of the efficacity.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi ShtelyG, Wow, thank you for the amazing feedback! We’re thrilled to hear that you find this Motorola phone to be the best yet and that its efficiency keeps you coming back. Your loyalty and satisfaction mean the world to us! If you're interested, please follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Mitch
Review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The swipe between up to down and left to right is sometimes inconsistent. Plus the pushbuttons are sometimes inconsistent.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for reaching out and bringing this to our attention, JosephS. We're sorry to hear that you’re experiencing inconsistency with the swipe gestures and push buttons on your device. As we stand behind our products, we would like to have the opportunity to investigate your feedback further. Please email us at [email protected] so we can further assist you. -Mitch
Great phone
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really great phone an great service from the service reps here at Best buy with this phone
I would recommend this to a friendIdk
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the price it's worth it for your everyday things but if you plan on using for high end games then it isn't the best since frames tend to drop.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for sharing your thoughts, DavidM! We appreciate your feedback. We're glad to hear you find it valuable for everyday tasks. We apologize if it didn't meet your expectations for high-end gaming. Please make sure that your game apps are up to date. Go to Google Play Store > Menu > Manage apps & device > under Updates available, tap "Update all". You can join our online community if you would like to know more about the exciting features of our devices here: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Elle
Good for whatever you need
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the price its pretty good. Good display and completely unlocked, just pop in your sim card (the employees can help with that before you leave the strore) then re-download your apps and youre good to go. Help in a pinch
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .We highly value your satisfaction, AustinD, and we are grateful that you have chosen to share your experience with us. We invite you to join our official community page at https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en, where you can stay connected with us. Your presence would be greatly appreciated. -Ythan
