Customer Ratings & Reviews

Thank you for sharing your feedback, Angel. We’re happy to hear you’re satisfied with the phone, but we sincerely apologize for the shipping experience and any frustration it caused. We understand how disappointing it can be when expectations aren’t met, and we truly appreciate your patience. We’ll pass along your comments to the appropriate team to look into improving the accuracy of shipping information. If you ever need help, give us a holler or reach out to our official Moto G 5G community page: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Mitch

Thank you so much! We're thrilled to hear that you're enjoying your new phone. Your satisfaction means a lot to us. You can join our official community page if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Elle

Hi Gerry, We're glad to hear that your refurbished Motorola device has been working well for you over the past month. If you're interested, you may want to check our official Motorola community page of Moto owners here: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Mitch

Hi NareshkumarA, We're glad to hear you’re happy with the value and performance of your budget phone. We appreciate your support! You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Mitch

Thank you for your wonderful feedback, Johnd63. We’re thrilled to hear that you're happy with your purchase and that you’d recommend it to others. Your recommendation means a lot to us! If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Mitch

Thank you for sharing your experience with us, Superhero. We're glad to hear that you find the signal reception on your phone to be excellent. While we understand that you've noticed occasional lag, we appreciate your feedback on this matter. Lags are sometimes caused by too many running apps in the background, use your recent apps button to close apps you're not using. It is also a good practice to restart the device periodically (every 2-3 days) to clear out buffers and memory that may lead to intermittent issues. If in case you have other concerns or questions, feel free to write us an email at [email protected]. We'll be happy to help. -Mitch

Hello, we're glad to hear that your child enjoys his Moto G 5G 2023 and finds it easy to navigate. We appreciate your comments. If you need assistance with your Motorola device, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-50-ultra-motorola-razr-2024/bd-p/razr_50_ultra_razr_plus_2024_en. –Aria

We sincerely appreciate your positive rating, ReneC, and we are delighted that you have chosen Motorola Mobility as your device provider. Stay connected with us on our official community page at https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en to stay informed about our latest devices. Thank you once again for your support! -Ythan.

Hi BRBear, We're delighted to hear that you had a positive experience with both the phone and our service. It's great to know that purchasing online and picking up at the store was convenient and hassle-free for you. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Mitch

Thank you for your kind words, EstebanC. We're thrilled to hear you're enjoying your phone and the Android experience. It’s great to know your daughter will find it easy to use too! If you're interested, you may want to check our official Motorola community page of Moto owners here: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Mitch

Hi MichaelD, We are so thankful for giving us a positive rating and we're happy to see that you are enjoying your phone. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Mitch

Hi Allen, This is unexpected for our Moto G 5G phone, and we apologize that you're having this charging concern on your phone. We stand by our phones and we'd like to look into this deeper. Please email us at [email protected] for us to further assist you. We'll surely help you from there. -Mitch

Hi VictorS, we're sorry to hear that you we're not satisfied on the camera of your recent purchase since it doesn't have a zoom out feature. In the meantime, you may try to download a third party app from the Google Play store. We'll relay your feedback to the team however we cannot guarantee a change. Feel free to follow us on our official community page to be updated in our latest devices at https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en -Ythan

Hi RobinZ, We're delighted to hear that the phone is working great for your dad, especially for his use with Android Auto, music, and YouTube. It's fantastic when a device aligns perfectly with one's needs. If you're interested, we'd like to hear your story and share it with the Moto G 5G community: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. We love to hear from you from there. -Mitch

Hi DesmondM! It's great to know your mom loves her new Motorola device. Thanks for choosing us as your device provider. Feel free to follow us on our official community page at https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Nate

That's wonderful to hear, AntoniaH. We're so glad that the phone was a hit as a gift and that the recipient is very happy with it. It's always great to know that a gift is well-received and brings joy. We're sure the recipient will continue to enjoy the features and functionality of the phone. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Mitch

Thank you for sharing your feedback, User3571. We’re glad to hear that your phone is serving as a reliable emergency option. It’s great that you’re able to use it with AT&T as your carrier. If you're interested, please follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Mitch

Thank you for your feedback, WitoR. We're glad to hear you're enjoying the look and convenience of your device. We're sorry to hear about the slow battery charging—this isn't the experience we want for you. We'd like to help get this sorted out. Please write us an email at [email protected]. We'll be happy to help. -Mitch