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Customer Ratings & Reviews

Your price for this item is $66.99
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The comparable value price is $249.99

Customer reviews

Rating 4.4 out of 5 stars with 1131 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.3 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers enjoy the Moto G 5G 2023 128GB (Unlocked) for its excellent camera quality, long battery life, and affordable price. Positive feedback also highlights its ease of use and sufficient storage. While some users wish for features like NFC and wireless charging, the overall experience is considered positive. A few users noted occasional performance lags, but this was not a widespread concern.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 37 Showing 721-740 of 1,131 reviews
  • Rated 5 out of 5 stars

    A great cell phone is from Best buy Motorola for D

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoy my Motorola cell phone it's working good I'm very happy and the price was really reasonable

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Europeanwalker, We're delighted to hear that you're enjoying your Motorola cell phone and that it's working well for you. If you're interested, you may want to check our official Motorola community page of Moto owners here: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Mitch MotorolaMobility

  • Rated 4 out of 5 stars

    Motorola G 5G 2023 128 GB

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When its on speaker, person I am speaking to cannot hear me. Otherwise good phone.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for sharing your experience with the phone, Chico. It's good to hear that overall, you find the phone to be good. Regarding the concern with the speakerphone, please check this link for the recommended troubleshooting steps here: https://motorola-global-portal.custhelp.com/app/mcp/troubleshooter_page/g_id/5059 then select Next> Calls> Callers cannot hear me. Let us know if this helps by sending us an email at [email protected]. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Phone

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the phone. Awesome price. Beautiful color. I totally recommend the phone

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for your fantastic review, DimasG. We’re thrilled to hear that you love your phone and appreciate the beautiful color and awesome price. Your recommendation means a lot to us. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Mitch MotorolaMobility

  • Rated 4 out of 5 stars

    Adequate

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Build quality is good. Not as snappy as the premium competitor's phones, but does what it was made to.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Ediddle71. We appreciate your positive review. We're glad that you appreciate the phone's quality and features. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en -Belle MotorolaMobility

  • Rated 4 out of 5 stars

    Simplicity and good Battery life

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A solid phone for parents. Little big in size but work's well.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for sharing your feedback on the phone, DanDMan. We're glad to hear it's serving you well as a reliable choice for parents. If you have some time, you may want to take a look at our Moto G 5G community here: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Moto G 5G 128 GB

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item is good value - does what I want for a phone. Purchase was easy, staff helpful & knowledgeable. Transaction was quick.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for purchasing this phone and giving us a positive rating, GCFBIII. Glad that you had a smooth transaction with BestBuy. If you have some time, you may want to take a look at our G 5G community here: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Highly recommended

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gift for my mom & she absolutely loves it. Graphics are awesome and so is the features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does everything I need it to do

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does everything I need it to do and more. It has a lot of built in features my other device needed added apps for.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hello Rev1982, I want to express my gratitude for your decision to choose Motorola as your device provider. I'm thrilled to hear that you're enjoying the features and performance of your device, which is a testament to the quality of our products. Remember, we're always here to assist you if you need any help or have any questions. Furthermore, I recommend that you follow our official community page at https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en to stay up-to-date with the latest news and developments. MotorolaMobility

  • Rated 5 out of 5 stars

    I love it !!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, I absolutely love this phone. It's a total upgrade from my last one and I would 100% recommend it to others.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for sharing your positive experience, ZinkiaK. We're thrilled to hear that your new phone has been a total upgrade from your previous one. Your recommendation means a lot to us! To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome phone to get needed it for only two weeks but still great

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for sharing your feedback, RobertaW. We're glad to hear that you’re enjoying your phone, even if it's only for a short time. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Motorola not bad at all

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picked a Samsung for my brother for $850. Decided to return and go for a more affordable option. Good price, good product and fast refund from previous buy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    luis review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this phone is really nice i like it alot and would buy it again

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for sharing your thoughts and for giving us a good rating, LuisN. We appreciate your continuing support. having you as part of the Motorola family is an honor. Please follow our official Motorola community page: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en -Belle MotorolaMobility

  • Pros mentioned:
    Price

    Rated 3 out of 5 stars

    Good phone.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works pretty good for the price. Never really used a Motorola before.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Frank. Thank you for taking the time to share your positive feedback. We are grateful that you chose to buy this phone and that you are happy with the phone's performance. If you are interested, you can share your experience on our official Motorola online community page:  https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en -Belle MotorolaMobility

  • Rated 5 out of 5 stars

    As expected

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone works as expected, you can make phone calls from it, receive text messages, and even search the internet. Overall a good purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice phone and good price. The camara is ok for the price.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Fausto, We're glad to hear that you're pleased with the phone and found it to be a good value. We appreciate your comments about the camera as well. If you ever need help, give us a holler or reach out to our official Moto G 5G community page: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    My Moto

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to be working like every other phone I have had...it calls people. I listen to music, text and watch YouTube.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      We're glad to hear that your new phone is working well for your everyday needs! It's great to know that it seamlessly handles calls, music, texting, and YouTube. If there's anything specific you enjoy about the phone or if you have any questions down the line, feel free to reach out to our community page here: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. We're here to ensure you have a positive experience with your device. Thank you for choosing Moto! -Mitch MotorolaMobility

  • Rated 4 out of 5 stars

    SOlid buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought to use as a backup phone. Bought it unlocked and it works fine.Nothing great but useful and durable

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Carmen, thank you for sharing your positive feedback. We are thrilled to hear that you appreciate the phone's functions and its quality. Thank you for choosing Motorola. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en -Belle MotorolaMobility

  • Rated 5 out of 5 stars

    Purchase

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you for your service always i like your shopping experience

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Needed a replacement immediately for for a phone that the screen went bad. Has net all my needs.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Rebeck, It brings us great joy to know that the phone has met your expectations and that the device is functioning as expected. We value your trust in us and we encourage you to join the official Moto G 5G 2023 community page to get more updates about the device features, here: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Belle MotorolaMobility

  • Rated 4 out of 5 stars

    Motorola 5G

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is nice and I have recommended it to most of my family and friends

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi JosephK, Thank you for the recommendation. We're glad to hear you're enjoying the phone. It's always great when a device impresses you enough to share with family and friends. If you're interested, you may want to check our official Motorola community page of Moto owners here: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Mitch MotorolaMobility

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