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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 1131 reviews

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Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.3 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers enjoy the Moto G 5G 2023 128GB (Unlocked) for its excellent camera quality, long battery life, and affordable price. Positive feedback also highlights its ease of use and sufficient storage. While some users wish for features like NFC and wireless charging, the overall experience is considered positive. A few users noted occasional performance lags, but this was not a widespread concern.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 39 Showing 761-780 of 1,131 reviews
  • Rated 4 out of 5 stars

    My new Moto G 5g 2023

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is nice. Does what I need it to. Customer service for direct contact sale was exceptional!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good phone

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a nice phone but I did not get to activate it as I returned it, I turned it on and checked it out though, overall I like it,

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Blove39, We appreciate that you have one of our products and we're delighted to hear that you like the phone. If you ever need help, give us a holler or reach out to our official Moto G 5G community page: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Garbage

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice phone, only issues on answering phone requires to press side button on and off

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Shaw, we apologize for any dissatisfaction you may have with the device customization. We appreciate your decision to choose Motorola Mobility as your device provider. We'd like to invite you to join our official community page at https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en to stay updated with our latest devices. Thank you for your support. -Ythan MotorolaMobility

  • Rated 4 out of 5 stars

    Good quality- option choice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a good quality/ price option, the camera is the worst thing of the phone but it’s okay

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi IsabellaC, we appreciate you bringing this to our attention. We're happy that you like the phone despite the poor photo quality. We are interested in learning more about this and will sort this out. Please send us an email at [email protected] so that we can assist you further. -Belle MotorolaMobility

  • Rated 5 out of 5 stars

    The customer service is great

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a cellular phone and the customer service has been great just about each time that I went there.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mom’s Xmas present.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This for my mother in law, she loves it, the size is way better than her old phone.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      We're happy to know that your Mother in law loves the device as your present DewayneT, thank you for choosing Motorola Mobility and for putting your trust in us. Kindly follow us on our official community page to be updated with our latest devices at https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en -Ythan MotorolaMobility

  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase, 100% satisfied. Will recommend to the family. Go get one right away.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Your satisfaction means a lot to us Ganny. Thanks for choosing Motorola Mobility as your device provider and for sharing this positive experience with us. Feel free to follow us on our official community page at https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Ythan MotorolaMobility

  • Rated 4 out of 5 stars

    Good phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a good phone, purchase it for a backup phone , good deal for the current price

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for having one of our Motorola devices GabrielR and for sharing this experience with us. We're happy to know how satisfied you were on your recent purchase, feel free to follow us on our official community page at https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en -Ythan MotorolaMobility

  • Rated 5 out of 5 stars

    Service was great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love moto cellphone. The only thing i would is pair my cell myself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Motorola cell phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really beautiful and practical cell phone, i like the color and texture.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      We appreciate you leaving us positive rating Osman. Thank you for sharing this experience with us and for having one of our Motorola devices. Feel free to follow us on our official community page at https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en -Ythan MotorolaMobility

  • Rated 2 out of 5 stars

    Too much, too complicated!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to purchase a new phone because my "Living Good" was getting out dated. Being a senior citizen, I had no clue which to buy. I was totally dependent on the sales person at BestBuy, who was not very informative! His suggestion was, "Yeah, it's a good phone, I mean it's the latest." I hate it because it has so many features, and signing into stuff that makes things complicated for me! I so miss my old phone! I wish the powers that be did not make it obsolete! I can't find the clock, delete, and the volume for the alarm and ring is too low, even though I put it up to the highest point! I wish someone could walk me through the basics of this phone! Right now I do what I can with it!!!

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      We are so sorry that your experience did not match your expectations, Oldie. As we stand behind our products, we would like to have the opportunity to investigate your feedback further. Write us an email at [email protected]. We'll be there to help. -Mitch MotorolaMobility

  • Rated 4 out of 5 stars

    Works well except hotspot

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone -- however hotspot does not work - may be a carrier issue but unable to resolve.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi MarkC, We appreciate you bringing this to our attention. We're happy that the phone is working well, except for the hotspot connection. We are interested in learning more about this and will sort it out. Please send us an email at [email protected] so that we can assist you further. -Belle MotorolaMobility

  • Rated 4 out of 5 stars

    Device for traveling.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great 2nd mobile device to take abroad on travels outside the country.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      That's a smart idea, FJJA. Having a second device for traveling abroad definitely comes in handy. Hope it serves you well on your adventures! To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent 200 dollar phone no issues with anything. 120 Hz display an smooth operation.. can't complain less then a iPhone

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hello Kgoat, Thank you for sharing your experience! We're thrilled to hear that you're enjoying the phone's 120 Hz display and smooth operation. It's great to know that you're finding it comparable to more expensive options. If you're interested, we'd like to hear your story and share it with Moto G 5G users here: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Motog

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good i buy it again nice the price i recommended to all people to buy it.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Jennnnn, We’re thrilled to hear that you’re satisfied with your purchase and that you find it worth recommending to others. If you ever need help, give us a holler or reach out to our official Moto G 5G community page: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone works great and my son is Happy because has a lot of capacity.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for sharing your positive experience with us, Mariony. We're thrilled to hear that the phone is working great for your son and that it meets his needs with its ample capacity. If you're interested, please follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Functional and handy set

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy to use this phone set. Very handy and functional design. Satisfied.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi KyamraM, We are delighted to hear that you are happy with your phone. It's wonderful to know that you find the design handy and functional. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    New Phone

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seamless transfer to a new phone. Old one screen failed. Geek squad attempted to fix.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      We're glad to hear the transfer to your new phone went smoothly, StuartL! Sorry to hear about the screen issue on your old phone. If you're interested, you may want to check our official Motorola community page of Moto owners here: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Mitch MotorolaMobility

  • Rated 4 out of 5 stars

    review

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it does the necessary job for me. reliable. cost thrifty. nice appearance

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Moto

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product and awesome service. Very pleased. Ty

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi TanyaCourneya, We're delighted to hear that you are pleased with both our product and the service you received. If you're interested, we'd like to hear your story and share it with Moto G 5G users here: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Mitch MotorolaMobility

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