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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 1125 reviews

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Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.3 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers enjoy the Moto G 5G 2023 128GB (Unlocked) for its excellent camera quality, long battery life, and affordable price. Positive feedback also highlights its ease of use and sufficient storage. While some users wish for features like NFC and wireless charging, the overall experience is considered positive. A few users noted occasional performance lags, but this was not a widespread concern.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 1,125 reviews
  • Pros mentioned:
    Battery life, Camera quality

    Rated 4 out of 5 stars

    Motorola Moto G

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Motorola moto g is a budget friendly device and offers a good balance of performance and features. Camera, display and battery performance are decent.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Good starter phone.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this phone as a basic phone for our daughter to replace an older Iphone 8. She is very happy with the speed and memory of this phone. I think its a perfect phone for a teen who does not need all the bells and whistles. i.e. the most expensive phone on the market.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Firetuna, We're so happy to hear that your daughter is enjoying her new phone. A reliable, fast, and well-equipped device is perfect for staying connected without the high price tag. If you're interested, you may want to check our official Motorola community page of Moto owners here: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Battery life, Processor speed

    Rated 5 out of 5 stars

    Moto G 5 G

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent speed, looks awesome and apps that come with are cool. Screen is clear and size is excellent. Battery is fantastic. Apple ain't got nothing on this!

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      We are thrilled to learn that you are pleased with the features of your recent purchase ConnieC. Thank you for sharing your positive experience with us and for selecting Motorola Mobility as your device provider. We invite you to join our official community page at https://forums.lenovo.com/t5/moto-g-stylus-5G-2023/bd-p/moto_g_stylus_5G_2023_en. Stay connected with us! -Ythan MotorolaMobility

  • Pros mentioned:
    Battery life, Camera quality

    Rated 4 out of 5 stars

    Motorola reveiw

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    other than being a Little under powered for gaming does Well with day to apps and tasks has all the newer feautures on android. Can get through a full day on a single charge, also camera is pretty good for a budget phone.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for sharing your thoughts, MarcusL. We're glad to hear your phone is handling daily tasks smoothly and that you're enjoying the latest Android features, solid battery life, and camera quality. We appreciate your feedback on gaming performance and will share it with our team. If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Really a Favorite Phone

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is probably my favorite phone to date. It has a nice feel, not too light and not too heavy. The 5G speeds are excellent and connectivity is very good. I especially like the camera. It has the features of the latest Android version, so all is good. I purchased this phone because my previous one had a "gravity-related" incident and despite the case the glass shattered. I got this one because of the features and price, and it is a fairly radical improvement over my last phone. And, yes, I did put it in a better case! I use the phone quite a bit, and the battery lasts longer than I expected. No complaints in that department.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for taking the time to share your positive feedback, RogerL. We're glad that you appreciate the phone's features. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Learning by Doing

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an upgrade for me, moving from a simple smartphone to these leading-edge phones. I can't comment on all that it offers since I am learning what it can do for me and what I don't want it to do for me. It has a lot of features that some may like, like moving the phone in a certain way to get things done or getting info without entering your security code. Since I am not a heavy user, these features may be helpful but not essential. I have three minor issues: 1. turning the phone off is a pain. You need to press two buttons simultaneously and the buttons are not easy to locate since it has that smooth look. 2. The battery seems to last. It was advertised as a 3-day life, and it is true to form. 3. Poor instructions although if I knew how to use the Moto helper it could be easier. It only comes with a USB charger with no charging instructions. Again the old standard phones had both USB and wall chargers. It seems to be worth the price. Time will tell if I am able to figure out the new operating system without getting any more gray hairs.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    camara is awesome

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    just a great phone ,it does work great, pictures are clear .

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Price

    Rated 5 out of 5 stars

    Great Unlocked Budget Phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yeah it's pretty good. It takes pictures and it makes phone calls. Pretty reliable. Unlocked so just throw your micro SIM card in and boom, it works! WiFi calling acts weird, and you may have to reboot if it acts up, but that's actually an Android software issue I've seen happen on even the latest Samsung android phones. I'd recommend this phone to take to any carrier to save $$$. It will even work on Mint network if you want it to.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for this wonderful feedback that you shared with us, NoUseForAName. We are delighted to hear you are enjoying the phone's functions, and we thank you for recommending our brand. We are happy to have you as part of the Motorola family. Please also join our official community at https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en -Belle MotorolaMobility

  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Motorola Phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is of good quality and have very accessible features. It has 128gb for an good price.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi AirCondtioner! I appreciate you taking the time to share your experience with us. Your feedback is truly valuable to us. Stay connected with our latest devices by following our official community page at https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Ythan MotorolaMobility

  • Pros mentioned:
    Camera quality, Ease of use

    Rated 4 out of 5 stars

    Like my new phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with my new phone. I'm not very tech savvy, but it's pretty easy to use. The camera is very clear, can't wait to use it. I would recommend this phone if someone is interested in a good phone at a good cost, the sale price at best buy beat Amazon.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for your wonderful feedback, MaryannF. We’re thrilled to hear that you’re happy with your new phone and that it’s easy to use. It’s great to know you’re enjoying the camera as well—it’s one of the standout features! We appreciate your recommendation, and we’re glad to hear you found such a great deal at Best Buy. If you're interested, please follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Great phone for an even better price!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love all of the apps the options the phone has. Its easy to use. Its 5g and so much faster. I love the 48mp camera and all of the editing tools for it. Great phone and a affordable price. Very pleased

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for giving us a very positive rating, Msundying. We're glad that you appreciate the phone's features and we hope we keep meeting your expectations. If you ever need help, give us a holler or reach out to our official Moto G 5G community page: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Battery life, Price

    Rated 5 out of 5 stars

    Pretty good for the price.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price, it is a pretty decent phone. Customization is a bit limited, not the quickest or most powerful. Reception has been good and it meets the needs of my young son. He can still add some games here and there with reasonable performance. Battery life has been very good. In terms of value its pretty good. Just dont go into it with the same expectations as a 1200 dollar phone. Buy a case and screen protector as well as i doubt it is the toughest phone.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi WilliamS! Thank you for sharing your recent purchase experience with us. Remember, we're here to support you whenever you need help. Make sure to join our official community page at https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en for more updates. -Nate MotorolaMobility

  • Pros mentioned:
    Battery life, Camera quality

    Rated 4 out of 5 stars

    Motorola Moto G5G - Good phone at a decent price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not a tech-oriented person, so my review is from that perspective. Fairly intuitive for set up and use. It functions well. So far good battery though I don't have a ton of apps on my phone. The camera takes nice, clear photos. Thought I'd like a phone bigger than my last but it's a bit too large for my hand for one hand use - which I do a lot. otherwise I'd give it a 5 as it's also a decent price point for someone looking for a decent but not extravagant phone.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      It brings us great joy to know that you are enjoying the amazing features of your new purchase JCollins. We are truly grateful for your trust in us and for selecting Motorola Mobility as your device provider. If you're keen on staying connected with our community, we extend a warm invitation to join our official community page at https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. We look forward to having you there! -Ythan MotorolaMobility

  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very happy with my Motorola G5G phone.It has plenty of storage.The camera takes great pictures.And the battery lasts for days.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Stix, we greatly value your positive encounter. We extend our gratitude for choosing one of our Motorola devices and for sharing your feedback. Stay connected with us on our official community page to stay informed about our latest devices. Visit https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Ythan MotorolaMobility

  • Pros mentioned:
    Battery life, Camera quality, Ease of use

    Rated 5 out of 5 stars

    Moto for you

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    phone that matched my budget and does what I need it too . It has a great battery life and a good camera , so far easy to operate .

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi KatherineaA, It sounds like you've found a great match with your phone! Matching your budget while meeting your needs is always a win. A good battery life and a good camera make for a solid device, and the ease of operation is a definite plus. Thanks for sharing your positive experience! If you're interested, you may want to check our official Motorola community page of Moto owners here: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Great phone for the price!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to replace my phone that I had a little over five years. I found this Moto g 5g at Best Buy on sale. Very similar to my old phone and I was able to switch over to my new phone very easily. Great quality for the price. Easy to navigate, battery lasts, camera takes good photos and the display quality is to my satisfaction. Highly recommend and it's at a great price!!

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for sharing your experience with us, Vicki. We're delighted to hear that you found the Moto G 5G at Best Buy and that it seamlessly replaced your previous phone. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Battery life, Camera quality, Processor speed

    Rated 5 out of 5 stars

    Excellent phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this phone for my son, it’s very good quality, fast and for the price excellent, the battery is perfect

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Kajusega, We are so thankful that you gave us a positive rating, and we're happy that you're satisfied with your purchase and the phone's quality. If you like, you can be a part of our official Moto G 5G (2023) community page at https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Belle MotorolaMobility

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    a simple idiot reviews Moto 5G 128 mb phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2nd phone record owned so far I really like it I love the screen nice and clear real deep color not too familiar with cameras but storage is awesome the battery does last quite a while it's simple you get a lot more control over your settings which is bad for me cuz I tend to turn off what shouldn't be off I've had to reset my settings a couple times my fault but highly recommended thank you

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi DaveS, Thank you for sharing your thoughts on your second phone record! It's great to hear that you're enjoying the device, especially with its clear and vibrant screen, ample storage, and long-lasting battery life. If you're interested, you may want to check our official Motorola community page of Moto owners here: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Nice phone!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone. It is easy to use, has a nice camera. It has plenty of storage.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi KristineG, It sounds like the phone is ticking off all the right boxes for you. We're glad to hear that it's easy to use, has a nice camera, and offers plenty of storage. These are key features that can make a big difference in the overall experience. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    I just love my new phone

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone it works great and takes beautiful pictures I'm so happy I bought this phone .I definitely would recommend this phone.The battery last a long time too .You can't go wrong with a Moto Motorola

    I would recommend this to a friend
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