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Customer Ratings & Reviews

Your price for this item is $66.99
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The comparable value price is $249.99

Customer reviews

Rating 4.4 out of 5 stars with 1131 reviews

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Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.3 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers enjoy the Moto G 5G 2023 128GB (Unlocked) for its excellent camera quality, long battery life, and affordable price. Positive feedback also highlights its ease of use and sufficient storage. While some users wish for features like NFC and wireless charging, the overall experience is considered positive. A few users noted occasional performance lags, but this was not a widespread concern.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 41 Showing 801-820 of 1,131 reviews
  • Rated 3 out of 5 stars

    Watch out for the cell phone salespersons

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to purchase and then return this phone because the Best Buy salesperson lied to me about it being compatible with my network and then refused to let me see the IMEI until after I purchased it. He only cared about getting sales in and not me as a customer. The phone seemed fine, but we never got to use it.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      We're sorry to hear about what happened when you bought the device JimR. We're always here to assist you if you have any other concerns on your Motorola device. You may send us an email at at [email protected]. -Ythan MotorolaMobility

  • Rated 5 out of 5 stars

    Good product.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product at an affordable price. Enjoying every bit of it.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for your wonderful feedback, FreemanO. We're delighted to hear that you're enjoying every bit of your phone and find it to be an amazing product at an affordable price. If you ever need help, give us a holler or reach out to our official Moto G 5G community page: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Hello

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ita okay. But i didnt get a charger head and ear-piece. Am yet to make use of the motorola phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smooth on the screen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smooth on the screen it is best feature. Good options without downloading apps.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi AnjaniG, It's fantastic to hear that you appreciate the smoothness of the screen on your Motorola G 5G 2023! Providing a seamless and responsive touchscreen experience is essential for us, and we're glad that it's one of the standout features for you. If you like, you can be a part of our official Moto G 5G 2023 community page here: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Iza MotorolaMobility

  • Rated 5 out of 5 stars

    Great deal on a good basic phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it on sale for a family member. A good deal became an even better deal. Thanks, Best Buy

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Nikki, we're happy to know that you had a smooth transaction with BestBuy and this is for a present for a family member. We're always here to assist you if you have any concerns regarding your Motorola device. Feel free to follow us on our official community page at https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en -Ythan MotorolaMobility

  • Rated 5 out of 5 stars

    Great cell phone !

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product ! Outstanding Customer Service! Great cell phone. I recommend it!

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi MarioO! We truly appreciate your trust in us and for taking the time to share your experience. We'd love for you to join our official community page at https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. It's a fantastic platform where you can connect with fellow enthusiasts and stay updated with all things Moto G 5G 2023. Looking forward to seeing you there! -Ythan MotorolaMobility

  • Rated 5 out of 5 stars

    Rafael

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ordered a phone came the next day in excellent condition the delivery service was very professional and pleasant.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Brian

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad for price. Good budget value for family members

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      It's great to hear that you found your Motorola phone to be a good budget value, Brian! We understand the importance of offering quality products that fit within various budgets while still delivering a satisfying user experience. If you like, you can be a part of our official Moto G 5G 2023 community page here: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Iza MotorolaMobility

  • Rated 4 out of 5 stars

    Solid phone

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid phone for the price, not higher because phone keeps recommending apps to download

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice phone !

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice phone. Bought it for my brother. He's enjoying it.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      That's fantastic to hear, MameF. We're thrilled to hear that your brother is enjoying his new phone. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Awesome Phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a Christmas gift for mydad and he loved it is the latest version of Motorola G

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thanks for purchasing our product and for this positive feedback, Flower. We are happy to hear that your Dad is satisfied with his new Moto G 5G phone. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Mitch MotorolaMobility

  • Rated 4 out of 5 stars

    Phone user

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very similar to my previous Motorola phone. The sound is not as li as it should be.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    KR

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for the price xoxoxoxoxoxoxoxoxoxoxoxoxoxoxoxoxoxoxoxoxoxoxoxoxoxoxoxoxoxoxoxoxoxoxo

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lovely phone

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is beautiful. But I am yet to use it. Hopefully I will enjoy it.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      It's wonderful to hear that you find the Moto G 5G 2023 beautiful, Chikwas! We hope that you'll have an equally enjoyable experience using it. Thank you for choosing Motorola, and we wish you many enjoyable moments with your new device! You may join our official Moto G 5G 2023 community here: forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Iza MotorolaMobility

  • Rated 4 out of 5 stars

    Good low cost phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good and low budget phone with most required functions.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Pat369, It's great to hear that the phone meets your needs without breaking the bank. Sometimes, the essentials are all we really need. Thanks for sharing your thoughts! You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Good phone for the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone for the price. Speaker is better than on my pricier phone.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      That's great to hear, BrianS! It's always a pleasant surprise when a phone exceeds expectations, especially in terms of the speaker quality. Finding a good phone at a reasonable price point is a win. If you're interested, you may want to check our official Motorola community page of Moto owners here: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Very good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a very good product, it does the trick very well!

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Tamagnow, we appreciate your positive feedback. Thank you for sharing your great experience with us and for selecting Motorola as your device supplier. Make sure to join our official community page at https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Ythan MotorolaMobility

  • Rated 5 out of 5 stars

    My new phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like my new phone, customer service was excellent

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Motorola Moto 5G 2023

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's really good phone for for the price. This is my second Motorola phone

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for buying this phone and for sharing your review, SonD. We are happy that you are satisfied with your purchase. To stay up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2022/bd-p/moto_g_5g_2022_en -Belle MotorolaMobility

  • Rated 5 out of 5 stars

    Wonderful!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is great. I feel I did not make any mistake purchasing that phone.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Greetings ChukwuemekaE! We are delighted to hear about your immense satisfaction and joy with your recent purchase. Our team is dedicated to providing exceptional assistance, so please don't hesitate to reach out if you require any further support. For ongoing updates and engagement, we invite you to join our official community page at https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. We look forward to connecting with you there! -Ythan MotorolaMobility

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