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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 1131 reviews

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Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.3 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers enjoy the Moto G 5G 2023 128GB (Unlocked) for its excellent camera quality, long battery life, and affordable price. Positive feedback also highlights its ease of use and sufficient storage. While some users wish for features like NFC and wireless charging, the overall experience is considered positive. A few users noted occasional performance lags, but this was not a widespread concern.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 42 Showing 821-840 of 1,131 reviews
  • Rated 5 out of 5 stars

    Like iPhone but android

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My dad loves it! Great phone, behaves like android but backgrounds

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for sharing your dad's positive experience with the phone, MysteryD. We're thrilled to hear that he loves the phone. If you're interested, you may want to check our official Motorola community page of Moto owners here: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great I love this phone I get everything done in a good amount of time

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you, JustinT, for sharing your positive feedback about your experience with one of our Motorola devices. We're thrilled to hear that the device is performing exceptionally well and that it has met all your needs. We invite you to join our official community page at https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en to connect with fellow Motorola enthusiasts. -Ythan MotorolaMobility

  • Rated 5 out of 5 stars

    Excellent Upgrade

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good phone, I like it. A complete upgrade from my old Moto phone in every way.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      That's fantastic to hear, ManuelP. We're glad the new phone is exceeding your expectations. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. Thank you for choosing our product! -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Happy with purchase and your people

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great phone and the representative of the phone department was the best, very helpful

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for your wonderful feedback, SidneyJ. We are delighted to hear that you are satisfied with the phone's performance and that it meets your expectations. We also encourage you to join our online community page and learn more about the product here: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en -Belle MotorolaMobility

  • Rated 5 out of 5 stars

    Phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is amazing can do different things that I could not due with my other phone.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi FeliceP, Thank you for choosing us and being so awesome all at once. We can totally feel that you're very happy with the product you've bought from us. If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    mrs

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    replaced older flip phone switched to consumer cellular have been very satisfied on both counts. good value phone.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      We appreciate the time you took to share this review, Danny. Thank you for trusting us, and we are so glad to hear you are very satisfied with the Moto G 5G 2023 phone. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en -Belle MotorolaMobility

  • Rated 4 out of 5 stars

    Value for money

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Value for money. Robust & handy for daily uses

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for this positive review, KuddusMia. We're happy that you're satisfied with your purchase and the phone's price. If you're interested, you may want to check our official community page of Moto owners here: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Mitch MotorolaMobility

  • Rated 4 out of 5 stars

    Moto g 5 g

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still having a few issues..but my tech will help me after Snow

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Mariaconcetta, Thank you for your review and for taking the time to share your feedback. Glad that you gave us 4 stars. If you ever need help, give us a holler or reach out to our official Moto G 5G community page: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Initially it was a little slow during setup

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Anonymous! It's great to hear that the device performs well. Thanks for sharing this experience with us. Always remember that we're always here to help if you need assistance. Kindly follow us on our official community page and be updated on our latest devices. -Ythan MotorolaMobility

  • Rated 1 out of 5 stars

    Warning: if you have Spectrum,don't buy a phone at

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It might be a great phone but I wouldn't know because when I took it to my carrier, Spectrum, they said the phone was incompatiable. I took it back to Best Buy and they charged me $45 because I returned it. When I bought it, they told me I would be charged $45 if I returned it "for no good reason". I asked them why the phone being incompatiable with my vendor was not a good reason and they said they never had this problem before. The service rep at Spectrum told me that everytime someone brings a phone un from Best Buy she shakes her head because 9 times out of 10 it will be incompatiable. I complained to the manager at Best Buy and she said well Best Buy does not have a partnership with Spectrum like they do with other vendors. So bottom line, if your phone service is with Spectrum, be careful about buying a phone at Best Buy. You probably wont be able to use it and you will be out $45 when you return it. I don't know if this it a problem with Best Buy or a problem with Spectrum but it will cost you $45 and a lot of wasted time finding out the hard way

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for sharing your feedback with us and we're sorry to hear about your purchase experience, Toedoc. Should there be any technical assistance, please do not hesitate to email [email protected]. We'll be glad to help. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Buy review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly service, and helpful people. Highly recommend to my friends.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi MichaelH, It's great to hear that you had a positive experience with friendly service and helpful people. Recommending a place with such positive interactions with your friends speaks volumes. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and good phone my best phone I used nice good

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi MohamudShil! Whenever you need help, remember that we're just a message away. Thank you for sharing your positive experience with us. We're thrilled you're enjoying the device. Please stay connected with us by joining our official community page at https://forums.lenovo.com/t5/moto-g-power-5G/bd-p/moto_g_power_5g_en. -Nate MotorolaMobility

  • Rated 4 out of 5 stars

    Motorola 5g review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the phone but battery life seems lacking. Otherwise happy.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for purchasing this phone and for sharing your feedback, ShawnW. Glad that you gave us 4 stars. If you ever need help, give us a holler or reach out to our official Moto G 5G community page: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Mitch MotorolaMobility

  • Rated 4 out of 5 stars

    Nice!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great unlocked phone... won't be disappointed!....

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      We're glad to hear that you're enjoying your unlocked phone, Alfred. It's always great to find a device that lives up to expectations. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Value

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best phone for the money, it does everything reasonably well!

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for your feedback, SteveD! We're thrilled to hear that you're satisfied with your Motorola phone and that you find it to be the best value for the money. If you're interested, you may want to check our official Motorola community page of Moto owners here: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Mitch MotorolaMobility

  • Rated 4 out of 5 stars

    Great capable phone at a value price.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone for the price that was able to accomplish all my work tasks without issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Uuff

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Phone I would recommended. Also the price is just Right.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for your feedback, YoelM. We're thrilled to hear that you're enjoying your Motorola phone and that you find the price to be just right. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Motorola

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Celular perfecto, se descarga un poco rápido pero es debido al uso frecuente de algunas aplicaciones

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommended

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone, has all that I need for personal use.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi SammyY, thanks for sharing this positive experience with us and letting us know how satisfied you were with your recent purchase. Feel free to follow us on our official page, and be updated on our latest devices at https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Ythan MotorolaMobility

  • Pros mentioned:
    Camera quality

    Rated 3 out of 5 stars

    G5 Review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Basic phone, Nice picture quality,and updated features

    I would recommend this to a friend
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