Last Chance 48-Hour Flash SaleEnds Dec. 24. Limited quantities.Shop now

Main Content

Customer Ratings & Reviews

Your price for this item is $66.99
Clearance
The comparable value price is $249.99

Customer reviews

Rating 4.4 out of 5 stars with 1131 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.3 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers enjoy the Moto G 5G 2023 128GB (Unlocked) for its excellent camera quality, long battery life, and affordable price. Positive feedback also highlights its ease of use and sufficient storage. While some users wish for features like NFC and wireless charging, the overall experience is considered positive. A few users noted occasional performance lags, but this was not a widespread concern.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 43 Showing 841-860 of 1,131 reviews
  • Rated 5 out of 5 stars

    Great phone and good customer service

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the phone is pretty decent,light weight. The sales people in the store were helpful and quick.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      hi KananK, Thank you for taking the time to share your positive feedback. We are so glad that you appreciate the phone and are happy with your purchase. To stay up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en -Belle MotorolaMobility

  • Rated 5 out of 5 stars

    Nice phone.

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone for a gift. My mother loves her new phone.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for choosing Motorola as a gift for your mother, Mariony. We're delighted to hear that she loves her new phone. If you're interested, you may want to check our official Motorola community page of Moto owners here: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Great replacement phone

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So much better than I expected. It's so similar to my Galaxy S21.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Affordable phone

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A simple and affordable phone with all the required features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Give ever.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gift to my eldest son. and he so very happy to have it. best gift ever for my son.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi AgericoR, Thanks for purchasing our product and for this positive feedback. We are happy to hear that your son is satisfied with his new Moto G 5G phone. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Awesome phone

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone highly recommend it. I gave it to my mother-in-law’s a gift and she loves it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does everything I need for what I use it for. Definitely works well and easy to set up.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi RobertD. We sincerely appreciate your feedback. We're glad that you're satisfied with the phone's features and that everything works for you. To stay up-to-date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en -Belle MotorolaMobility

  • Rated 5 out of 5 stars

    mrs, milu

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good and smart phone i like clearly display radio is nice

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      It brings us joy to learn about your contentment with your recent purchase, MilagrosR. Your feedback is greatly appreciated. Stay connected with our official community page for the latest updates on our devices: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Ythan MotorolaMobility

  • Rated 5 out of 5 stars

    Good cellphone

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An excellent phone. If you are looking for a new cell phone it will be for you.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      We appreciate you for your time posting this RocioG, thank you for putting your trust in us. To be updated in our latest devices, we encourage you to follow us on our official community page at https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en -Ythan MotorolaMobility

  • Rated 5 out of 5 stars

    I am a fan of Moto...

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent mobile !!! I am a fan of Moto since 2014.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for your continued support and loyalty to us, LaxmiS. We're thrilled to hear that you've been a fan since 2014 and that you're enjoying your mobile experience with us. If you're interested, you may want to check our official Motorola community page of Moto owners here: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Unlocked Motorola phone

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Motorola smart phone is a descent phone and affordable.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi nimog! We truly appreciate your positive feedback. It means the world to us. Thank you for selecting Motorola Mobility as your device provider. Don't forget to join our official community and stay updated on all the latest devices we have to offer. Just visit https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Ythan MotorolaMobility

  • Rated 5 out of 5 stars

    Works great

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it as a quick replacement for my mom. No complaints.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi JoeV, We're glad to hear that the Motorola device served as a quick replacement for your mom without any complaints. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Mitch MotorolaMobility

  • Rated 4 out of 5 stars

    like it

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its compatible, works well, and has nice features.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi EstherM, It's great to hear that you're enjoying the compatibility, functionality, and features of the phone! Finding a device that works seamlessly and offers useful features is always a plus. Sounds like you made a solid choice! If you're interested, you may want to check our official Motorola community page of Moto owners here: https://forums.lenovo.com/t5/moto-g-power-5G/bd-p/moto_g_power_5g_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Great value

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone. Great deal. Couldn't ask for more! Best value for the dollar you can find.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Great feedback came from a great experience. Thank you for sharing this great experience with us NoName. We're glad you love the device. We're always here to help if you have any concerns regarding your Motorola device. You may follow us on our official community page at https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en -Ythan MotorolaMobility

  • Rated 5 out of 5 stars

    does the job

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i have always received quality products from motorola at best buy at afair price

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi AndrewM, We're glad that you gave us a positive rating and that you're satisfied with the phone's price. If you're interested, we'd like to hear your story and share it with other G 5G users here: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Thank you Best Buy!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, I'm very pleased. Hope it lasts as well as my last Motorola!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    MotoG

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, serves its purpose. Easy to handle,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality phone at a reasonable price. Purchase online was seamless and ready in less than 10 minutes

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Average phone

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Average phone But at this amount it's good Very slow charging Adapter is not provided

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi AnsariS, thank you for taking the time to share your experience with us. We're sorry to hear that you find the device slow charging. Are you using the original charger that came with the device? Inside the box is the device itself, a USB cable, guides, and a SIM tool kit only. The adapter doesn't really include it. To be updated with our latest devices, you may follow us on our official community page at https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en -Ythan MotorolaMobility

  • Rated 5 out of 5 stars

    Phone review

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product for a good price!! We always buy Motorola

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi JulieM, thank you so much for sharing this wonderful review and for choosing our Motorola device. We truly value your trust in us. To stay updated on our latest devices, please make sure to follow us on our official community page at https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Ythan MotorolaMobility

Sponsored