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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 1131 reviews

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Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.3 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers enjoy the Moto G 5G 2023 128GB (Unlocked) for its excellent camera quality, long battery life, and affordable price. Positive feedback also highlights its ease of use and sufficient storage. While some users wish for features like NFC and wireless charging, the overall experience is considered positive. A few users noted occasional performance lags, but this was not a widespread concern.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 44 Showing 861-880 of 1,131 reviews
  • Rated 5 out of 5 stars

    Phone are great compact computers

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Computer! Compact Powerful Versatile Good Men etc etc

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      It's great to hear that you're loving the device and that you're pleased with its performance, JamesR. Don't forget to stay connected with us on our official community page to stay updated on our latest devices. You can find us at https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Ythan MotorolaMobility

  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this phone for my mother. Easy to use for her. I would buy it again.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for buying this for your mother, bmrbell. We are glad that you gave us a perfect rating, and we are happy that you are satisfied with your purchase. You can connect with other users and share your experience by joining our community page at https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en -Belle MotorolaMobility

  • Rated 3 out of 5 stars

    Performance isn't great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone often lags and sometimes closes apps while in the middle of use. It is a decent phone for the price but it definitely has performance issues.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Felipe, Thank you for your honest feedback and we’re sorry to hear about the performance concern you've been experiencing with your phone. We understand how frustrating this can be. As we stand behind our products, we would like to have the opportunity to investigate your feedback further. Please write us an email at [email protected]. We'll be there to help. -Mitch MotorolaMobility

  • Rated 4 out of 5 stars

    Motorola phone review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great. SIM card access was easy to installed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excelent phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very we used to have this kind of phone i brougth for my dad

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi good, We appreciate you taking the time to make such a complimentary comment about our product. We're delighted you chose this for your Dad. If you are interested, you can share your experience on our official Motorola online community page: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en -Belle MotorolaMobility

  • Rated 4 out of 5 stars

    Cool phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cooooooooooooooooooooooooooool Phoooooooooooooooooone

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      We appreciate this positive review on your recent purchase MikeH, thank you for choosing Motorola mobility and for putting your trust in us. We're always here to help if you need assistance, kindly follow us on our official community page at https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en -Ythan MotorolaMobility

  • Rated 5 out of 5 stars

    Pretty Good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good backup phone. Does what I need it to do until I can get something that performed a little better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Motorola

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing phone! My sister loves her new phone. Motorola always have been greats phones.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      We're truly glad to hear your positive feedback, Eborja10. We hope we keep meeting your expectations. If you ever need help, give us a holler or reach out to our official Moto G 5G community page: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Decent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good low/mid ranger. I do like moto gestures. Especially for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I benefited a lot in this cellphone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price of this hand set its very fair and saved me alot of money .

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thanks for this wonderful rating, JosephB. We're delighted to hear that you're happy with your purchase and the phone's price. If you're interested, we'd like to hear your story and share it with other users here: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Mitch MotorolaMobility

  • Rated 4 out of 5 stars

    Gift

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone work good glad to get it at a discount for my dad.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      We appreciate you taking the time to give us very positive feedback, JoshuaR. We're glad that you chose it as a gift. If you would like, you could join your fellow Moto G 5G users in our community here: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Mitch MotorolaMobility

  • Rated 2 out of 5 stars

    Poor antenna, lots of trouble finding signal

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor antenna. There are lots of places in my house where the phone loses connection to both WiFi and the data network, including my bedroom. Previous Motorola phones worked everywhere in my house. Oh well, you're not supposed to use your phone before bedtime. There are lots of places in my city where this phone loses connection to the data network, but previous Motorola phones didn't. I didn't see this reported in the reviews or I wouldn't have bought it. Now I'm stuck with it.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi LeoM! We're sorry that you're experiencing Wi-Fi troubles on your device. Let's try to reset the network settings of your device. Please note that this will reset all network settings including Wi-Fi, Mobile Data, and Bluetooth and you may need to reconnect and re-pair your device. Here are the steps that you can follow:
      1. Go to Settings.
      2. Click on System and tap Advanced.
      3. Select Reset Option and Network Settings Reset/ Reset Wi-Fi, Mobile Data, and Bluetooth.
      For other concerns, please send us an email at [email protected]. -Ythan MotorolaMobility

  • Rated 5 out of 5 stars

    Good Phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is divine. I'm using it right now just to review this order.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Anonymous, We're thrilled to hear that you're enjoying your phone, and we appreciate you taking the time to review your order with it. If you're interested, you may want to check our official Motorola community page of Moto owners here: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Nice Phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone works great. You cant go wrong with Motorola.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi RandallS, thanks for the awesome review and for being our valued customer. We’re so grateful for the trust you’ve placed in us. If you want to learn more about the fascinating features of our devices, you may join our online community: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Elle MotorolaMobility

  • Rated 5 out of 5 stars

    Edjabolts

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The person working in the dept. Was very helpful in purchasing my new phone

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      We appreciate you taking the time to give us feedback, BigEd. Glad that you had a smooth transaction with BestBuy. If you have some time, you may want to take a look at our Moto G 5G community here: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent device. Tremendous quality. Durable build.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for sharing your positive experience, ChristopherJ. We're thrilled to hear that you find the device to be excellent, with tremendous quality and a durable build. If you're interested, you may want to check our official Motorola community page of Moto owners here: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Moto G

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a Samsung previously. This Moto is even a bit better.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for sharing your experience with the Motorola phone, Leah. It's wonderful to hear that you find it even better than your previous device. If you're interested, we'd like to hear your story and share it with Moto G 5G users here: https://forums.lenovo.com/t5/moto-g-power-5G/bd-p/moto_g_power_5g_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Affordable brilliant phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelente qualify for a low price. Affordable phone that has everything that you need

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Motorola 128 g 5 G

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice phone perfect for the wife and she loves it .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Motog5g

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone does charge slowly but is nice otherwise:)

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for purchasing this phone and for sharing your feedback with us, OliviaB. This is something we want to take a look at. We stand by our phones, and we'd like to know more details. Please write us an email at [email protected] and tell us more details. -belle -Belle MotorolaMobility

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