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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 1131 reviews

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Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.3 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers enjoy the Moto G 5G 2023 128GB (Unlocked) for its excellent camera quality, long battery life, and affordable price. Positive feedback also highlights its ease of use and sufficient storage. While some users wish for features like NFC and wireless charging, the overall experience is considered positive. A few users noted occasional performance lags, but this was not a widespread concern.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 49 Showing 961-980 of 1,131 reviews
  • Rated 5 out of 5 stars

    Best

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yeah good very well done phone best goat Hdhdjdisksnshdhd

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for taking the time to give us a good review, HarmanpreetS. We are glad to see you happy with your purchase and enjoying the phone's functions. You can connect with other Moto users and share your experience by joining our community page at https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en -Belle MotorolaMobility

  • Rated 5 out of 5 stars

    Mr

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality of service and timely delivery won my heart

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think this phone is excellent, very happy with it !

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for this positive review, MarcP. We're delighted to hear that you're happy with your purchase. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Best Reception

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great reception. bought it as a Christmas present.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi JamesW, Thank you for buying this phone. We sincerely hope that you will enjoy it, and we thank you for sharing your feedback. To stay up-to-date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en -Belle MotorolaMobility

  • Rated 5 out of 5 stars

    Moto G

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great phone if you are looking to stay on a budget.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Motorola

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smart look. My daughter took it as she fall in love.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi HinaM. It brings us great joy to hear that your daughter is enjoying your phone's features, and we appreciate the positive feedback you provided. We would also like to invite you to join our official community at https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en -Belle MotorolaMobility

  • Rated 5 out of 5 stars

    Great deal on good phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal fpr the money very satisfied with my purchase

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Mofongo225. We appreciate your excellent rating! It's great to hear that you are satisfied with your purchase and are happy with the device's performance. You can connect with other users and share your experience by joining our community page at https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en -Belle MotorolaMobility

  • Rated 5 out of 5 stars

    Mr Motorola

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good my nephew loved it and recommended hen liked it a lot

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New cell phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is good and the sales person was very helpful.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      We are happy to hear that the store provided you with appropriate assistance, MatthewH, and we appreciate you purchasing this phone. We are thrilled to hear that you are satisfied with your purchase. If you are interested, you can share your experience on our official Motorola online community page: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en -Belle MotorolaMobility

  • Rated 3 out of 5 stars

    Not satisfied

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasn't too happy with the phone. I bought another Motorola because I did like the older one I had. This, although supposedly newer, isn't quite up to par.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for sharing your feedback with us, 1234Asd. We're sorry to hear that your experience with your new phone hasn't met your expectations, especially since you had a positive experience with your older model. If you ever need help, give us a holler or reach out to our official Moto G 5G community page: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Mitch MotorolaMobility

  • Rated 3 out of 5 stars

    Decent but definitely has its problems

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super slow. Touch screen isn't as responsive as most phones are. Otherwise, decent functionality. ("You get what you pay for" situation)

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for sharing your feedback, ChristopherR. We're sorry to hear about the concern you’ve encountered with the touchscreen and performance. Slow is sometimes caused by too many running apps in the background, use your recent apps button to close apps you're not using. It is also a good practice to restart the device periodically (every 2-3 days) to clear out buffers and memory that may lead to intermittent issues. If the concern persists, kindly go to this link: https://motorola-global-portal.custhelp.com/app/mcp/landing_troubleshooter/g_id/5059>; Next > Display/Touchscreen > Phone is slow/unstable and try the recommended steps there. Let us know if this helps by sending us an email at [email protected]. -Mitch MotorolaMobility

  • Rated 3 out of 5 stars

    Great entry level phone

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Entry level phone, from iPhone 11, it did the trick as a temporary phone. made me want to switch for sure to the Android system., although due to a drop greater than 5 ft the screen did shatter.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thanks for sharing your experience with the phone. It sounds like it served as a good introduction to the Android system for you. Sorry to hear about the screen shattering from the drop, though. While we do not cover physical damage, you may consider getting it repaired for a fee. You can find your repair options on this link: https://motorola-global-portal.custhelp.com/app/repair-faqs. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Great phone for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good phone and sleek. Good with signal and functionalities.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Motog

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelent product and quality, very good price this item

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and can be used when you travel outside the USA

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for the positive feedback you shared with us, Joseph Dzombo. We are happy to see you satisfied with your purchase and with the phone's quality. Thank you for choosing Motorola. If you're interested, we'd like to hear your story and share it with the Moto G 5G (2023) users here: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en -Belle MotorolaMobility

  • Rated 5 out of 5 stars

    Best deal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lovely cell phone and super happy with costumer sercmvice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very goooooooooooooooooooooooooooooooooooood phone.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for purchasing this phone, GarnikM. We're glad that you like it and that you're enjoying the phone. If you're interested, you may want to check our official Motorola community page of Moto owners here:  https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Wonderful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jus love this phone does everything I need to do best

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Get what you pay

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a phone with low-cost features but it feels very slow when starting applications and it's annoying

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi MarlonS, Thank you for sharing your thoughts with us. We're sorry to hear that you’re experiencing slowness when starting applications; we understand how frustrating that can be. As we stand behind our products, we'd like to know more details about what happened and get this sorted out. Write us an email at [email protected]. We'll be happy to help. -Mitch MotorolaMobility

  • Rated 3 out of 5 stars

    It's ok

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always used Motorola lately been using a different brand and as I switched back I. Noticing some features are not that great. Setting never stay, charge is not that great and it's just not what they used to be

    No, I would not recommend this to a friend
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