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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 1131 reviews

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Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.3 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers enjoy the Moto G 5G 2023 128GB (Unlocked) for its excellent camera quality, long battery life, and affordable price. Positive feedback also highlights its ease of use and sufficient storage. While some users wish for features like NFC and wireless charging, the overall experience is considered positive. A few users noted occasional performance lags, but this was not a widespread concern.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 56 Showing 1,101-1,120 of 1,131 reviews
  • Rated 4 out of 5 stars

    Pretty good phone Moto

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The moto is a little slow, but other than that it is a great phone. There are some features on it that no other phone I have had has had. I just came from using a Google phone and there are features on the moto I wish the Google phone had.

    I would recommend this to a friend
  • Cons mentioned:
    Wireless charging

    Rated 1 out of 5 stars

    This product does not work properly

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am truly disappointed with this product. Motorola should be ashamed of themselves in the quality of this product. I cannot turn on my phone. The display is scrambled. Every upgrade caused the phone to not work properly. Apps kept closing. Wifi, mobile connectivity does not work. I use my phone for work and now I have to replace it . I highly do not recommend this phone for purchase. You will have issues within months of purchasing it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    title: CJFAITHRAS!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The thin sides [on/off] are square but not round. easy to keep ahold of. Yet, I have to tap several times before sending info and tapping to close a tab. MM

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Motorola phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Open box purchase, was in great shape! Not sure i like it better then an android phone but its better suited for my work needs.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for sharing your experience, User348772. We're glad to hear about your open-box purchase. If you're interested, you may want to check our official Motorola community page of Moto owners here: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Work on other country ?

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can I use any sim on this phone on other country ? I’m traveling to Brazil this month.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi DiegoM, Our phones should work in countries where you may be traveling, though we cannot guarantee all features are supported. Please check with your mobile service provider to see if your SIM is expected to operate. Please note that we never recommend buying a phone in one region for ongoing use in another as Motorola phones are only under warranty in the country/region in which they are intended for sale. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Moto G 2023

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great buy at the price point. Not a lot of manufacturers apps. preloaded on the phone. The staff was great in set up and data transfer.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi FrankD! We really appreciate you being a proud owner of one of our Motorola devices and taking the time to share your experience. We'd love to invite you to join our official community page, where you can stay in the loop about all our latest devices. Just head over to https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. Looking forward to seeing you there! -Ythan MotorolaMobility

  • Rated 5 out of 5 stars

    Attention ringtone of "Hello Moto"

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice phone. The phone is slim, handy and waterproof. The "Hello Moto" of d old RAZR calls pple attention to me lol and alot want to get it.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for your positive feedback, AdesojiO. We're glad you're enjoying the slim and handy design of the phone, as well as its waterproof feature. The nostalgic 'Hello Moto' from the old RAZR definitely adds a fun touch. It's great to hear that it's catching the attention of others too! If you're interested, we'd like to hear your story and share it with other Razr users here: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Good phone, better price.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it for my son and so far he love it. Build with good quality materials and looks strong, compare with other phones on that price range and maybe above...

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great phone for the price.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the phone but the battery life is not the greatest. It drains fast.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi user482863, we're sorry that you're experiencing quick battery discharge on your device. May we verify if you are using the original Motorola charger that came with the device? May I suggest checking if your device has the latest software update? To do this, go to your Settings > System > Advanced > System updates and make sure all your apps are updated. Have you tried using a different cable charger and observe if there are any changes? We would like to invite you to join our official community page at https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Ythan MotorolaMobility

  • Rated 4 out of 5 stars

    user report

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the phone itself is ok,but sometimes when I am surfing the internet,it takes a relatively long time to open the page

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi user139664. Thank you for posting your review. We are glad that you gave us 4 stars, and we want to help you address the inconvenience you have experienced with your device. We want to help. Have you installed the latest software on your device? Check Settings > System > Advanced > System Updates. It's important to ensure that all your apps are up-to-date. Also, run the phone in Safe Mode to see if it behaves the same. As we stand behind our products, we would like to take this chance to further check. Please email us at [email protected] so we can offer more help and investigate this matter. -Belle MotorolaMobility

  • Rated 5 out of 5 stars

    Gift

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this phone for a birthday gift for my son, he is happy with it and has no complaints!

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      That's wonderful to hear, Lisa! We're delighted that your son is happy with his birthday gift and that he has no complaints about the phone. If you're interested, you may want to check our official Motorola community page of Moto owners here: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Motorola 5g

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone is not bad it's actually decent the only downfall just seems like the battery drains somewhat fast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this phone, very easy to transfer my contacts and files over. Great value for the office

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I bought open-box

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it...it was out of box but in fantastic condition!

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for sharing your experience with us, Otterlover. We're thrilled to hear that you love your new device and that it arrived in fantastic condition, even out of the box. Your satisfaction is our top priority, and it's great to know that we met your expectations. If you're interested, you may want to check our official Motorola community page of Moto owners here: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Mitch MotorolaMobility

  • Rated 4 out of 5 stars

    New phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a phone and it does everything i need it to.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for deciding to get a Motorola device MariaG, we're happy to know you choose us as your device provider. We value your opinion and would love to hear more about your experience with our product. That's why we invite you to join our official community page at https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en where you can connect with other users, share your feedback, and stay up-to-date with the latest news about our products. -Ythan MotorolaMobility

  • Rated 5 out of 5 stars

    Nice phone.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does everything I need from a cell phone. Not much in the way of ringer tones though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Moto G 5G

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new Moto G 5G. I had a Moto G7 but it did not have the storage space I neede

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this purchase! The phone works great!

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      That's fantastic to hear, YvetteP! We're delighted that you're very happy with your purchase and that the Moto G 5G 2023 is working great for you. Your satisfaction is our priority, and we're thrilled that the phone is meeting your expectations. You may join our official Moto G 5G community here: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Iza MotorolaMobility

  • Rated 5 out of 5 stars

    Good product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelente product and good price. I will definitely recommend to buy

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for the wonderful review and for taking the time to share your feedback, JorgeV. Your recommendation is highly appreciated. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Gets the job done!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone, great deal. Needed for a basic work phone and it meets the need.

    I would recommend this to a friend
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