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Customer Ratings & Reviews

$119.99
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Comp. Value: $199.99

Customer reviews

Rating 4.5 out of 5 stars with 664 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are delighted by the moto g 5G 2024 128GB (Unlocked)'s overall performance, camera quality, and battery life. Many appreciate its ease of use, decent processor speed, and ample storage. Some customers feel the phone is a little too big and wish it had more RAM, while a few have experienced connectivity issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 664 reviews
  • Rated 5 out of 5 stars

    Motorola - moto g 5G 2024

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This cellphone works great, fast and reliable. It is a budget friendly and is all you need for a cell phone.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for your wonderful feedback, MarnelG. We're so glad to hear that your phone is working great and meeting your needs. It’s fantastic that you’re finding it fast, reliable, and budget-friendly. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Nice phone…

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone at a good price! It has very nice features and holds a charge very well.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for sharing your feedback, RhondaA. We’re glad to hear the phone’s features and battery performance are meeting your expectations. If you're interested, you may want to check our official Motorola community page for Moto owners here: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Motorola the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am happy for this Motorola because it is a good phone and the battery is resistant

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi AlainblondeaA, Thank you for sharing your feedback! We’re glad to hear you’re enjoying your Motorola phone and that the battery performance is meeting your needs. We appreciate your support and are happy to have you as part of the Motorola family. If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Camera quality, Processor speed

    Rated 4 out of 5 stars

    Good for price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well with decent speed. Good phone for the price so far. The camera is also good for the price of the phone.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for your review, Baws. We're thrilled to hear that you're enjoying your phone and finding it to offer great performance and value. We’re also glad the camera is meeting your expectations! You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Best ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best budget phone and well eye catching silk design

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Melvin, Thank you for your feedback! We’re glad to hear you find it the best budget phone and enjoy the eye-catching silk design. We appreciate you sharing your thoughts! To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en -Carlos MotorolaMobility

  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone for the money. Big screen and good battery life.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for your positive feedback, PUDDRO. We’re glad to hear you’re enjoying your phone, especially the big screen and long battery life. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Camera quality

    Rated 3 out of 5 stars

    good buy for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it was an OK buy. The price was very reasonable I just need it for regular phone calls so the camera and other features are up to par but I'm not blown away by the features.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Amazonkindle, We appreciate your feedback. It’s great to hear the phone meets your calling needs and provides a reasonable price. We hope you continue to enjoy using it. If you ever need help, give us a holler or reach out to our official Moto G community page: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Renewed hope

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This online purchase went well, no issue. I ordered and the phone was delivered and on-time and the updates for delivery were great. The phone is working out great for my kids.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi GIGADC, We’re glad to hear your online purchase experience went smoothly and that the phone is working well for your kids. Thank you for choosing Motorola and sharing your feedback! If you're interested, you may want to check our official Motorola community page for Moto owners here: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great phone!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am extremely happy with this phone!! Easy setup and transfer to my carrier. Everything works! This is the second time I've bought a phone from best buy, I will keep coming back!

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you so much for your feedback, NicoleM. We’re delighted to hear that you’re enjoying your new phone and that the setup and carrier transfer went smoothly. It’s wonderful to know you’ve chosen Motorola again, and we truly appreciate your continued trust in our devices. We look forward to being part of your mobile experience for years to come! If you're interested, please follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Motorola

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is very good phone with good price. I like it too much

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi KomiA, Thank you for your positive feedback! We’re glad to hear you’re enjoying your phone and feel it offers great value. If you're interested, you may want to check our official Motorola community page for Moto owners here: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Motorola Best Phone at Best Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best cellphone in this budget price. Thanks to Motorola and thanks to Best Buy for bringing it to customer

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      That's wonderful to hear, SetuS! I'm glad you feel this is the best cellphone in this budget price.

      If you'd like to share more details about what makes this phone the best for you, we'd love for you to post your feedback in our community forums! Your experience is valuable to our teams and other customers.

      You can post your thoughts about the moto g 5G - 2024 here: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en
      Thanks again for the great feedback! -Jess MotorolaMobility

  • Pros mentioned:
    Camera quality, Overall performance

    Rated 5 out of 5 stars

    Moto G

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome phone and really fast. And it takes awesome pictures

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    God send

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Praise God for this phone! Got this phone because my other wasn't receiving texts and calls. Good sound, great features, AND IT GETS TEXTS Hearts in the chat for Jesus providing this phone :)

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Wow, thank you for such an amazing review, user524862. It's wonderful to hear that this phone is working well for you and meeting your needs! Reliable communication is so important, and I'm glad you’re having a positive experience. To be up to date with our devices, please follow our official community page: -Kylee MotorolaMobility

  • Pros mentioned:
    Storage capacity

    Rated 4 out of 5 stars

    great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great phone with a lot of storage. I would recommend it to anyone looking for an economic entry level phone

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi VincenzoI, We’re happy to hear you’re enjoying your phone and its storage capacity! Thank you for recommending it and for choosing Motorola. If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Battery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 5,000 mAh battery is one of the stronger points. For light to moderate daily use, it often lasts through a full day

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Gans, We’re glad to hear you’re enjoying the long-lasting battery on your phone! Thank you for sharing your experience and for choosing Motorola. If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Hello Moto!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the ease of use with the Motorola phones. This is my second Motorola phone and the ease of use is even better.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi MissJ, We’re thrilled to hear that your second Motorola phone is even easier to use and meeting your expectations. If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good service

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone was Working good. Customer service is good and professional.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Ramsj, We’re glad to hear that your phone has been working well and that you had a positive experience with our customer service! To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en -Carlos MotorolaMobility

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Hello Moto!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my phone. It's user friendly, long lasting, and it's great to just give it a little shack to turn on the flashlight.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      That's fantastic! I'm delighted to hear you're loving your moto g 5G - 2024, Jojo!

      It sounds like you've really found a perfect match—especially with how user-friendly it is, the long-lasting battery, and the convenience of using the "little shake" (Quick Capture) gesture to turn on the flashlight. We put a lot of focus on making those simple interactions great.

      We'd love for you to share your positive experience and any other feedback directly with our product team and other Motorola owners in our community forums!

      You can post your thoughts about the moto g 5G - 2024 here:https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en

      Thanks again for sharing! -Jess MotorolaMobility

  • Rated 5 out of 5 stars

    Gift for mom

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far the phone has been a great purchase, great for older people. Easy for them to use !!!!

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for sharing your experience, Tugs. We’re so glad to hear the phone has been a great fit for your mom and easy for her to use. It’s wonderful to know it’s been a positive purchase for both of you. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Shocked ina good way

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone much .more fura one than j.tbouhgt it would be. Finger print and, Facial recognition definitely work well and come in very. Hamdy

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi AlexG, Thank you for sharing your experience!
      We’re glad to hear the phone exceeded your expectations and that the fingerprint and facial recognition features are working well for you. We appreciate you choosing Motorola! If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch MotorolaMobility