Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

$119.99
Save $80
Comp. Value: $199.99

Customer reviews

Rating 4.5 out of 5 stars with 664 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are delighted by the moto g 5G 2024 128GB (Unlocked)'s overall performance, camera quality, and battery life. Many appreciate its ease of use, decent processor speed, and ample storage. Some customers feel the phone is a little too big and wish it had more RAM, while a few have experienced connectivity issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 664 reviews
  • Rated 4 out of 5 stars

    Good phone

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone for the price but gets a little warm sometimes

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi BryanEE, We’re glad to hear you’re enjoying your phone and that it’s delivering good value. Some warmth during use can happen, especially with intensive apps or charging, but if it seems excessive, our support team can help check it. Thank you for sharing your feedback and for choosing Motorola! If you're interested, please follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Repeat Buyer

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second purchase of the similar Motorola. My friend liked my first one, and I purchased this one to gift her. It was Open Box, and without accessories but in good quality.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for your continued trust in Motorola! We're glad to hear your friend liked your first phone, and we hope she enjoys the one you gifted her. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en -Carlos MotorolaMobility

  • Rated 5 out of 5 stars

    Great Budget Phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item - faster than expected, responsive, amazing for a budget phone and you don't want any extra bells or whistle. Pro tip - change your ringtone so you don't get the default ringtone "hello moto"

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for your feedback! We're glad to hear the phone is faster and more responsive than expected and fits your needs perfectly without any unnecessary extras. Great tip on changing the ringtone—personalizing your phone always makes it feel more yours! To be up to date with our devices, please follow our official community page:https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en -Carlos MotorolaMobility

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Good Choice

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this phone as a gift for my niece she loves it. Easy to use and one charge lasts with continuous use until the next day.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi MyeshaR, Thank you for your feedback! We're so glad to hear your niece is loving the phone. It's great to know it's easy to use and the battery life is lasting all day with continuous use. You can join our official community page if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en -Carlos MotorolaMobility

  • Rated 5 out of 5 stars

    Good phone

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This cellphone, in addition to being very affordable, is very good and practical. I really like the Motorola system. Thank you for making phones like these that blend quality and cost.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi JuanpabloV, Thank you for your kind feedback! We’re happy to hear you’re enjoying your Motorola phone and that it meets your expectations for quality, practicality, and affordability. Your support truly means a lot to us. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en -Carlos MotorolaMobility

  • Rated 5 out of 5 stars

    Good phone

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone is affordable use it for travelling and it work so good. Didn't even miss my expensive phone

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for sharing your experience, Birdman. We're thrilled to hear that you find the phone affordable and perfect for traveling. It's great to know it’s working so well for you and that you’re satisfied with it, even compared to your previous expensive phone. If you're interested, you may want to check our official Motorola community page of Moto owners here:  https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch MotorolaMobility

  • Rated 3 out of 5 stars

    Completely Average

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works, but it is slowwww. I needed a cheap phone very quickly, and that's what I got. It works, but every single click has a delay. Plugging into Android Auto, delay. Taking a screenshot and clicking the edit option, delay to the point where it doesn't open the editing and the option goes away. I'm not in the position to "upgrade" right now, so we'll see how long it lasts. It's a completely average phone.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi JessicaS, We're sorry to hear that your experience with the phone has been slower than expected. We understand how frustrating delays like this can be, especially when using features like Android Auto or editing screenshots. As we stand behind our products, we'd like to know more details about what happened and get this sorted out. Please write us an email at supportforums@motorola.com. We'll be there to assist you. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Best Buy for fast and easy stuff!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone and Great service at Best Buy! I have bought several phone's over the last year at Best Buy and they're Great at shipping and handling whatever you need! I am reckonmending them 100%!

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for your feedback, Catherenow. We’re glad to hear you’re enjoying your Motorola phone and that your experience with Best Buy has been smooth and reliable. We appreciate your recommendation! If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Working as expected

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far no issues found. Delivered in-time and easy to setup.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi JagadeeshG, We’re glad to hear that your Motorola phone arrived on time and was easy to set up! It’s great to know you haven’t encountered any issues. Thank you for your feedback and for choosing Motorola! To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en -Carlos MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good screen moto

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone and features are also good. Good to buy

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi JayasreeR, We’re glad to hear you’re happy with your Motorola phone and its features! Thank you for your positive feedback and for choosing Motorola! To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en -Carlos MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    great moto g

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    phone worked great and easy to transfer from my old phone

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Prabhakara, We’re happy to hear your Moto G is working great and that the transfer from your old phone was easy. Thank you for sharing your experience and for choosing Motorola! If you're interested, you may want to check our official Motorola community page for Moto owners here: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Affordable phone

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reliable cheap phone. I destroy phones at an alarming rate. This phone has everything that I need at a reasonable price

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi MichaelH, Thank you for your feedback! We’re glad to hear that your Motorola is giving you the reliability and features you need at an affordable price, especially given how quickly you go through devices. If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Storage capacity

    Rated 4 out of 5 stars

    Excellent budget option

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything works and extremely smooth display. Plenty of storage for a day to day phone, games run okay too!

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Asia, Thank you for your feedback! We’re glad to hear that your phone is performing smoothly and meeting your day-to-day needs. We appreciate you choosing Motorola! If you're interested, you may want to check our official Motorola community page for Moto owners here: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch MotorolaMobility

  • Rated 4 out of 5 stars

    Good phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall a great phone. Good quality speakers. Great display. Camera could be a little better but overall a good quality phone. Very happy with this purchase.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi KaitC, Thank you for your review! We’re glad to hear you’re happy with your phone and its quality, display, and speakers. We appreciate your feedback about the camera and are happy the overall experience has been positive. Thank you for choosing Motorola. If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch MotorolaMobility

  • Rated 4 out of 5 stars

    clear and concise phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is very sleek, easy to handle love this phone.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi AnnetteK, We’re glad to hear you find your phone sleek, easy to handle, and enjoyable to use! Thank you for sharing your experience and for choosing Motorola. If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    New phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone. It seeves it purpose and looks great i have been pleasantly surprised at pic quality.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi MelyndaD, We’re glad to hear that your new phone is serving your needs well and that you’re enjoying the design and picture quality. It’s great to know we could exceed your expectations. If you're interested, you may want to check our official Motorola community page for Moto owners here: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    FOUND WHAT I NEEDED

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know what I wanted when I walked into the store. They had the product. I purchased it with no drama. I recommend the product and the store.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for sharing your experience, Beres8011. We're so glad you found exactly what you were looking for and had a smooth, hassle-free purchase. We truly appreciate your recommendation and hope you continue to enjoy your new Motorola device! If you're interested, please follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Worth the purchase

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my son. He's very happy with it. Says it's fast. We would definitely buy this again.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi PAGal, We’re glad to hear your son is happy with his new phone and that it’s performing well. We appreciate your support and look forward to serving you again! If you're interested, you may want to check our official Motorola community page for Moto owners here: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    My new moto.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent phone! Great battery life and dependable!

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi JameskyleC, Thank you for your feedback! We’re thrilled to hear you’re enjoying your phone’s battery life and reliability. Your satisfaction means a lot to us! To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en -Carlos MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Very good

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product the features were good according to price best to purchase it

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Sara, Thank you for your feedback! We’re happy to hear you’re enjoying the product and that you found the features to be a great match for the price. It’s always our goal to offer strong performance and value, and we’re glad to know this device met your expectations. To be up to date with our devices, please follow our official community page:  https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en -Carlos MotorolaMobility