Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

$119.99
Save $80
Comp. Value: $199.99

Customer reviews

Rating 4.5 out of 5 stars with 664 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are delighted by the moto g 5G 2024 128GB (Unlocked)'s overall performance, camera quality, and battery life. Many appreciate its ease of use, decent processor speed, and ample storage. Some customers feel the phone is a little too big and wish it had more RAM, while a few have experienced connectivity issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 664 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Smart decision, great phone!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone was purchased for my daughter. She loves it, and it hasn't given her any problems at all in the 6 months that she's had it. Can't ask for better than that!

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for the wonderful feedback, LunaAnnika. We're so happy to hear your daughter is loving her phone and that it’s been running smoothly for her over the past six months. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great basic cell w/ excellent memory,camera, sound

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE this 2024 Moto G-5g cellphone! The price fit my budget & it has almost 4x the memory of my old moto g & a way better camera, plus a speaker, at both ends! I just needed the basics & I got them, but amplified. Very happy!

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you so much for sharing your feedback, PamelaG. We’re thrilled to hear that you’re loving your Moto G 5G 2024 phone. It’s great to know the memory upgrade, improved camera, and dual speakers are enhancing your experience. If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Storage capacity

    Rated 4 out of 5 stars

    Son loves it

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it for my son. He said he loves that he can put all his games on it and yet still have plenty of space. Very disappointed that it came with Xbox mk mobile buy the phone is not compatible with it.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      We're glad to hear your son is enjoying the ample space on his new phone for his games, ReginaB. However, we're sorry to hear about the concern with the Xbox MK Mobile app. Allow us to help. Could you provide a bit more detail about the compatibility concern you're experiencing? Make sure that both the app and the phone’s software are updated to the latest versions, as this can sometimes help with compatibility concerns. Please send us the details via email at supportforums@motorola.com. We'll wait for you there. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Work phone

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I yeah I was never about the phone but I knew it was in 26 they said oh yeah it's brand new

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi JenniferB, Thank you for your feedback. It sounds like there was some concern about the condition of the phone. We appreciate you letting us know, and we’re glad to hear it’s working for you as a work phone. If you're interested, you may want to check our official Motorola community page for Moto owners here: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Excellent Price-Value

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you use your mobile phone for just the basics -- a few apps such as Gmail, Facebook, some texting, voice calls, and some photo taking, but not attempting to be a commercial quality photographer - this this is a super value.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi PatrickH, That’s a great point! For basic everyday use like email, social media, texting, calls, and casual photos, this phone offers excellent value without overcomplicating things. It’s perfect for users who want reliable performance for essential tasks without paying for features they won’t need. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en -Carlos MotorolaMobility

  • Rated 4 out of 5 stars

    Ms kettly

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good phone Motorola working good great price for that

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for your feedback, May2023. We’re glad to hear your Motorola phone is working well and providing great value. If you're interested, you may want to check our official Motorola community page for Moto owners here: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Excellent product just loved it

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gifted that to my brother and he just loves it a lot . Thanks for the best product with best prices

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi SubayaS, Thank you so much for taking the time to share this with us. We’re thrilled to hear that your brother loved the gift and that you’re happy with both the product and the price. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en -Carlos MotorolaMobility

  • Rated 3 out of 5 stars

    Normal Motorola

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had many Moto g phones and some have been better than others. A 2024 model seems a little slow and reacting when you're trying to slide your thumb up the screen so you can close your previous apps. At times it also seems to take forever to turn on. I wish Motorola would figure out how to include wireless charging with all of their phones or any would be nice. It's got a nice large screen and looks very good as a phone but it's performance sometimes like.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Dickymo, We’re sorry to hear that your experience with your phone hasn’t been as smooth as expected. As we stand behind our products, we'd like to know more details about what happened and get this sorted out. Please write us an email at supportforums@motorola.com. We'll be there to assist you. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Budget phone

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great budget phone. Unlocked got mint mobile and was able to use same day .

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi JoseG, Thank you for sharing your experience. We’re glad to hear your phone worked seamlessly with Mint Mobile right away and that it’s been a great budget-friendly choice. If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Motorola Moto 5g 2024

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is excellent for someone who needs the phone for browsing,emails,listening the music...

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi MuameraB, Thank you for your feedback! We're happy to hear the phone meets your needs for browsing, emails, and music. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en -Carlos MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works Great!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Affordable and works great! Needed a new phone but didn't wabt to spend a lot either and this was a great choice. Love it!

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for the great feedback, YasminA. We're so glad to hear your new phone is working well and delivering great value. It’s always our goal to offer reliable performance without breaking the bank and we’re thrilled it’s been a perfect fit for you. If you're interested, please follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Moto G

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, very easy to use. Very happy with my purchase.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for sharing your experience, EleshiaJ. We’re glad to hear that your phone is easy to use and that you’re happy with your purchase. We appreciate your support! If you're interested, please follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Storage capacity

    Rated 4 out of 5 stars

    Great Value for Expandable Storage!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a lot of phone for the money. The microSD memory expansion slot is nice. Fully featured with 128GB of storage, expandable by micro SD card, a feature many premium phones don't have.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi PaulB, We're thrilled to hear you're enjoying your phone and taking advantage of the expandable storage! Having the flexibility to add more space is a great feature, especially when many premium phones no longer offer it. If you're interested, please follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    A win-win phone.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone works well and I am so pleased with it. The phone is everything and has some improvements that I would not expect. And the price is right and it is a win-win for me. Thanks Motorola. Mike McMenamin

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi MichaleM, thanks for letting us know how satisfied you were with your recent purchase. We're always here to help if you need assistance, kindly follow us on our official community page get along with other Motorola enthusiasts, and share more of your experience with us at https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Ythan MotorolaMobility

  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Budget friendly phone

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A Budget friendly phone and camera quality is better than expected

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Wow, thank you for such an amazing review, KalimuthuP. We’re thrilled to hear that the Moto G 5G 2024 has exceeded your expectations with its budget-friendly price and camera quality. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Kylee MotorolaMobility

  • Rated 5 out of 5 stars

    Easy setup

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup. Inserted micro sim card from old phone,answered a few questions and phone is working. No need to go to Provider for activation. We have provider but choose to buy Motorola unlocked phones. Looks like the sim tray takes different sizes.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for sharing your experience, GeoffG. We're glad to hear the setup was quick and easy, and that you’re enjoying the convenience of our unlocked phones. If you ever need help, give us a holler or reach out to our official Moto G 5G community page: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch MotorolaMobility

  • Rated 4 out of 5 stars

    Great

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone for great price! Also the IT guy was super knowledgeable and helpful on making purchasing decisions easier and quicker.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you so much for your kind words, JonathanD. We're thrilled to hear you're enjoying your new phone and that you had a great experience with our IT support. If you ever need help, give us a holler or reach out to our official Moto G 5G community page: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Recommend for purchase.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Actually, this is our second Moto G 5g phone. The performance is great. 128G memory is enough for all the app installation storage. Mobile connect is great too. It is worth the money and investment.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi aCustomer, Thank you for your continued trust in Motorola! We're thrilled to hear that you're enjoying the performance, storage, and mobile connectivity of your Moto G 5G. Your recommendation means a lot to us! You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best budget friendly phone

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone. I got it for my work phone and it does amazing job. Calls don't drop, runs smooth, great picture quality for this budget phone.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Bigotes8912, Thank you for your wonderful review! We’re so happy to hear that your phone is delivering reliable call quality, smooth performance, and great picture quality. It’s great to know it’s working perfectly for your work needs. If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    great affordable phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great phone for simple tasks like phone calls and emails.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Rreviewer, We’re glad to hear the phone is meeting your needs for calls, emails, and everyday tasks. We appreciate you choosing Motorola! You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch MotorolaMobility