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Customer Ratings & Reviews

$119.99
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Comp. Value: $199.99

Customer reviews

Rating 4.5 out of 5 stars with 664 reviews

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Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are delighted by the moto g 5G 2024 128GB (Unlocked)'s overall performance, camera quality, and battery life. Many appreciate its ease of use, decent processor speed, and ample storage. Some customers feel the phone is a little too big and wish it had more RAM, while a few have experienced connectivity issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 664 reviews
  • Rated 4 out of 5 stars

    Good Android Phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent phone for the price. Easy setup and fairly straightforward operation. Good choice for my elderly parents.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent Value

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love all the upgrades on this phone. Everything is superior to my last Moto and just as straightforward to use. Best Buy staff helped me with the entire process of transferring.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for your wonderful review, AdyS. We're delighted to hear that you love the upgrades and find the phone easy to use. It's great that the Best Buy team provided a smooth transfer experience. If in case you need help, kindly visit our official Moto G 5G community page: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Great Phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never had a Motorola phone and was a little worried to purchase one but I'm glad I did! This phone has worked great!

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi user122466, Thank you for sharing your experience! We’re so glad you took the leap with a Motorola phone and that it’s working great for you. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en -Carlos MotorolaMobility

  • Rated 5 out of 5 stars

    First phone for a 12 year old!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great phone for the price. It was a present for my 12 year old. It’s his first phone and he loves it so much great buy!!!

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for sharing your experience, Silent. We’re glad to hear your 12-year-old is enjoying his first phone and that it was a great value. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Work's amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work's amazing I got it for my kids for school they are happy with there new phone .

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Yuridiana, Thank you for sharing! We're glad to hear the phone is working well and that your kids are happy with it for school. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en -Carlos MotorolaMobility

  • Rated 5 out of 5 stars

    moto g 5G 2024

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    for a something to get the job done. i would recommend it i just wanted a phone unlocked for my international sim card

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Abdalla, Thank you for your feedback. We’re glad to hear the phone met your needs for everyday use and that you would recommend it. If you ever need help, give us a holler or reach out to our official Moto G 5G community page: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Gift for granddaughter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for a budget phone, bought it for my granddaughter she loves it

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi OdellG, We’re happy to hear your granddaughter is enjoying her new Motorola phone and that it’s working well as a budget-friendly option. Thank you for sharing your feedback and for being part of the Motorola family. If you're interested, you may want to check our official Motorola community page for Moto owners here: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Works fine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it for my dad and works nice for people who dont use that many apps.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi DavidH, Thank you for your feedback! We’re glad to hear the phone is working well for your dad and is a good fit for his needs. If you ever need help, give us a holler or reach out to our official Moto G 5G community page: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Motorola is underrated.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Totally solid budget phone. The processor runs great.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi AlexanderK, We’re glad to hear you’re enjoying the performance and reliability of your Motorola phone. We appreciate your choosing Motorola and your support for our devices! If you're interested, please follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone was a great gift for Christmas. Camera, size, how light weight and all its functionality was perfect. Best was the price fir a unlocked with the features.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for sharing your experience, Coach. We're thrilled to hear the phone made a great Christmas gift and that its camera, size, lightweight design, and functionality are a perfect fit. It's wonderful to know you found it to be such a great value as well. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Unlocked Moto g 5g 2024 phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unlocked phone works great. Compatibility works with mint mobile.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi JesseC, Thank you for your positive feedback! We’re glad to hear your unlocked Motorola phone is working well and is compatible with Mint Mobile. If you're interested, you may want to check our official Motorola community page for Moto owners here: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Best phone ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is excellent and clean. The sound is very clear.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi PaulO, We’re thrilled to hear you’re enjoying your phone and that the sound quality stands out for you. Thank you for sharing your experience and for choosing Motorola! If you're interested, you may want to check our official Motorola community page for Moto owners here: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    The gentleman was very helpful

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Boots linux for work - easy to program - customize workflow - very versatile - the gentleman who helped me was really kind

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi NiratechCorp, Thank you for your feedback! We’re glad to hear the phone’s Linux support, programmability, and versatility are meeting your needs, and it’s great that our staff provided helpful and kind assistance. We appreciate you sharing your experience. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en -Carlos MotorolaMobility

  • Rated 4 out of 5 stars

    Phone for my mom.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My mum loved it. It just BestBuy customer service system not too good about other things.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi VictorB, Thank you for your feedback. We’re sorry to hear about your experience with Best Buy’s customer service system. We appreciate you taking the time to share this and are glad the phone itself met your expectations. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en -Carlos MotorolaMobility

  • Rated 5 out of 5 stars

    Moto G

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy! The phone is very reliable and up to date with the latest technology! Would definitely recommend!

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi AliciaT, We’re thrilled to hear that you find the phone reliable and up to date with the latest technology. We appreciate your recommendation and hope you continue to enjoy your Motorola device. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone for the price. Bought it for a need phone at the moment and works as expectes

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi RobertG, We're glad to hear that your new phone is meeting your expectations and providing great value. If you're interested, you may want to check our official Motorola community page of Moto owners here: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Pleasently surpised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For a budget phone it has far more useful features than I expected! It was pretty easy to transfer my Sim card from my old phone and the rest of the set up had minimal hassle.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi sbBigGuyPantsokay! Congratulations on your new Motorola device. We truly appreciate you for choosing us as your preferred choice for mobile phones. If you require any further assistance, we are always here to help. Please consider following us on our official page at https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Ythan MotorolaMobility

  • Rated 5 out of 5 stars

    sleek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A sleek low cost phone that has all the bells and whistles needed.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi LaMo, We’re glad you’re enjoying your phone and finding it both sleek and feature-packed. Thank you for sharing your feedback and for being part of the Motorola family. If you're interested, you may want to check our official Motorola community page for Moto owners here: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Customer review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gentleman who helped me was fantastic, very patient and extremely professional and helpful...

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi TerriC, Thank you for your feedback! We’re glad to hear our representative provided patient, professional, and helpful support. We appreciate you choosing Motorola. If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch MotorolaMobility

  • Rated 4 out of 5 stars

    Motorola phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    affordable price for a good phone. I reccomend this phone for normal use.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Motorazr, Thanks for the great feedback! We’re happy to hear you’re satisfied with the value and performance of the phone. It’s definitely a solid choice for everyday use. You can join our official community page if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en -Carlos MotorolaMobility