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Customer Ratings & Reviews

$119.99
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Comp. Value: $199.99

Customer reviews

Rating 4.5 out of 5 stars with 664 reviews

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Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are delighted by the moto g 5G 2024 128GB (Unlocked)'s overall performance, camera quality, and battery life. Many appreciate its ease of use, decent processor speed, and ample storage. Some customers feel the phone is a little too big and wish it had more RAM, while a few have experienced connectivity issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 664 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Motorola 5G phone

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My phone was trashed, and Best Buy had what I needed at the moment. The new phone works fine, and I am glad the item was available, and at a decent price

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi JoseR, We’re thrilled to hear that you were able to find a suitable replacement at Best Buy and that your new phone is working well for you. If you're interested, you may want to check our official Motorola community page of Moto owners here: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Good phone for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the phone for my daughter and she loves it. It's not a fancy phone will tons of bells and whistles but has everything one would want for a phone on a budget.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi BluegrassDad, That’s wonderful to hear! It sounds like the phone is a perfect fit for your daughter — simple, budget-friendly, and still providing all the essentials she needs. Practical and reliable is often the best combination. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en -Carlos MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    ⭐⭐⭐⭐⭐

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a gift purchased for my husband and he loves it .

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for sharing the positive feedback, DawnE. We’re glad to hear your husband loves his new phone. It’s wonderful to be part of a special gift. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Christmas Gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Christmas gift for my kids! They enjoyed this one!

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Juan, Thank you for your feedback! We’re so happy to hear it made a great Christmas gift and that your kids are enjoying it. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en -Carlos MotorolaMobility

  • Rated 5 out of 5 stars

    Its all good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, it's been good, with no problems reported. It may not be an iPhone, but some of its features are better than those of the iPhone.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for your feedback, ValMor. We’re glad to hear the phone has been working well and that you’re enjoying its features. If you're interested, you may want to check our official Motorola community page for Moto owners here: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Good phone, worth the price.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased as replacement for spouses 2022 model that went for a swim. It is just as nice and easy to use. She loves it.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi bobking! Thanks for sharing this with us. We're thrilled to know how you love the performance of your device. Kindly reach out to us if you have any technical concerns. Feel free to follow us on our community page at https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Nate MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    New Motorola 5 G

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Motorola 5 G phone performs as expected. This is the fourth Motorola phone we have purchased and as always not disappointed. Very good phone.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for your loyalty, PatrickM. We're thrilled to hear your 5G phone is meeting expectations. We appreciate your support and we're glad to keep delivering a great experience. If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    BEST PHONE FOR THE BEST PRICES AND UNLOCKED

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this phone works amazing and have nice 128gb for save to much pictures for the price and the best battery... im feel happy

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for your wonderful feedback, CarlosZ. We’re thrilled to hear that you’re enjoying your phone, especially the ample storage and long-lasting battery. It’s great to know that it’s meeting your needs and making you happy. If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch MotorolaMobility

  • Rated 4 out of 5 stars

    its just okay

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my husband.. it's alright. He cannot install his favorite bible app. Upsetting. He cannot pair his airpods to it.. but was able to do that with a super cheap flip phone.. come on now. Anyway.. I'm probably buying him the power g, it's double the price but still super affordable compared to samsungs... inused to be a Samsung fan but have had Motorola dor the past couple of years and i absolutely love it! mine is the newest g stylus. it's on sale now which is even better.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      I understand how frustrating it can be when a new phone doesn’t support essential apps or accessories. It’s great that you’ve found value in Motorola phones overall, and upgrading to the Moto G Power sounds like a solid choice. If you ever need help, give us a holler or reach out to our official Motorola community page: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en -Carlos MotorolaMobility

  • Rated 5 out of 5 stars

    Best phone.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is really good and the price is reasonable.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi FokhrulI, Thank you for your feedback! We’re glad to hear that you’re enjoying the phone and finding it to be a great value. We appreciate you sharing your experience. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en -Carlos MotorolaMobility

  • Rated 4 out of 5 stars

    Opinion

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth it the price satisfaction consumers worth to spend

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi ChristineFMejia, Thank you for sharing your feedback. We’re glad to hear you feel the phone is a great value and worth the price. We appreciate you choosing Motorola. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Great lower cost 5G option

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great 5G option for my son. He needed upgrade from older 4G Motorola phone. This fit the bill perfectly. Worked great to switch phones and is using the Mint Mobile network.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for sharing your feedback, Gonzmustang. We’re delighted to hear that the upgrade to 5G was a perfect fit for your son and that the transition was smooth. It’s great to know the phone is working well with the Mint Mobile network. If you're interested, please follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    100 %recommended

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product and very good service in the store

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi GlendaG, Thanks for sharing! We’re happy you had a great experience with both the product and our store service. You can join our official community page if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en -Carlos MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall a very good phone, works well, and is cheap too.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Diego, Thank you for your positive feedback! We're glad to hear you're enjoying your Motorola phone and that it's delivering great performance and value. We appreciate you being a part of the Moto family! To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Gary's caell

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well even though it is slower than than the 2025 I had

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi GaryJ, Thanks for the feedback! It’s great to hear it’s still working well for you, even though it’s a bit slower than your 2025 model. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en -Carlos MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Value for money purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    happy with the purchase. Nice phone running very smooth.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi AnujK, Thank you for your feedback! We're glad to hear you're happy with your purchase and enjoying the smooth performance of your Motorola phone. We appreciate you choosing Moto! To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Moto G 5g 2024

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent value for dual sim phone with NFC. Bought it online picked up in store and was activated in less than an hour

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi JoshuaC, we appreciate your kind words and support. Your feedback is invaluable to us and showcases the excellence of our product. We would love for you to be part of our official community page, where you can connect with others and share your experiences. Join us at https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Ythan MotorolaMobility

  • Rated 5 out of 5 stars

    Nice phone ...

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great phone for the price. I upgraded from a 2022 Moto G 5G. Some of the controls have changed, but nothing I can't deal with.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hello, DonaldG! We're glad to hear that you're enjoying your new phone and find it a great value for the price! Upgrading from the 2022 Moto G 5G 2024 is a nice step up, and it's good to know that you're adjusting well to the changes in controls. If you're interested, we'd like to hear your story and share it with other G 5G 2024 users here: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Iza MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    MOTO GO! Great phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone the set up was easy and it has all the features I need. It was also a very cost effective option. It arrive quickly and in time for Christimas.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for your positive review, NicoleB. We're so happy to hear that you love your new Moto phone and found the setup easy. It's great to know that it offers all the features you need and was a cost-effective choice for you. We’re also glad it arrived just in time for Christmas! If you're interested, please follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Cyber Monday Deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone for the price - so far so good - Best buy gave us a great deal for Cyber Monday

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for sharing your experience, SofiaJ. We’re glad to hear you’re happy with the phone and that you were able to take advantage of a great Cyber Monday deal. If you're interested, please follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch MotorolaMobility