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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 664 reviews

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Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are delighted by the moto g 5G 2024 128GB (Unlocked)'s overall performance, camera quality, and battery life. Many appreciate its ease of use, decent processor speed, and ample storage. Some customers feel the phone is a little too big and wish it had more RAM, while a few have experienced connectivity issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 664 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Moto G 2024 Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device is excellent. Easy to use and have enough memory.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for the great feedback, Gutti1502. We're so glad to hear you're enjoying your phone. It's great to know it's easy to use and has the memory you need to keep things running smoothly. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Moto 5g 2024

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this phone for my daughter. She is 15 so I wanted something reliable but affordable. She absolutely loves the phone. I personally love the Motorola brand. My son has the Moto with stylus and he loves that phone as well. I would recommend this phone

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for sharing your positive experience, LauraH. We’re so glad to hear that your daughter loves her new phone and that you find it both reliable and affordable. Your recommendation means a lot to us. If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch MotorolaMobility

  • Rated 4 out of 5 stars

    Nice smartphone for Android lovers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice phone, packed with all the features and worth for the price.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for your feedback, Ramana. We’re glad to hear you’re enjoying your phone and that it offers great value. We appreciate you choosing Motorola. If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    phone

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product and performance with this price.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Elan, We’re glad to hear you’re pleased with the product and its performance, especially at this price point. Your satisfaction means a lot to us. You can join our official community page if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en -Carlos MotorolaMobility

  • Rated 5 out of 5 stars

    kenny bouknight

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    never had a problem with this type of cell phone the help i got from the associate went above and beyond ty best buy for hiring people who don't mind helping uthas!!

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi KennethB, We’re so glad to hear you’ve had such a positive experience with your Motorola phone and that the Best Buy associate went above and beyond to assist you! It’s always great to know our customers receive excellent support. Thank you for sharing your experience and for choosing Motorola! You can join our official community page if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en -Carlos MotorolaMobility

  • Rated 4 out of 5 stars

    moto g 5G - 2024

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best budget phone for the money it does everything I need I like the tap to pay 5g

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi RogeliorF, Thank you for your feedback. We’re glad to hear the phone meets your needs and that you’re enjoying features like tap-to-pay and 5G. If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Less price great feature

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good nice phone , till now everything is working perfectly

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi AnuragP, We're glad to hear you're enjoying the great features and performance at an affordable price. It's wonderful to know everything is working perfectly for you. If you're interested, you may want to check our official Motorola community page for Moto owners here: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Motorola 5 G

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Phone and easy to use. Motorola 5G Thank You

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for your great feedback, Olivia. We’re glad to hear you find your Motorola 5G phone excellent and easy to use. We appreciate you choosing us. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Decent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does its job. Not too fancy. I use it mostly for work it pretty tough without a case.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for sharing your thoughts, BrandonB. We’re glad to hear the phone is getting the job done for you and is tough enough for everyday use. It’s great that it’s serving your work needs well! We appreciate you choosing Motorola and being part of the family! If you're interested, please follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm the type that if one product serves my purpose for a great length of time, keep with that product. I had a Motorola G 7 for 5 years so, I bought the Moto G 5g 2024 I love it

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi WilliamP, We’re thrilled to hear you’re continuing your Motorola journey and enjoying the Moto G 5G 2024! Thank you for sharing your loyalty and experience with us. If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect Choice for Pre-Teen

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works good for the price. I just needed it for my grandson who constantly breaks his phones during sports practices at school. It was not difficult to unlock by putting a sim card in of my choice.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Darla, We're glad to hear the phone is working well for your grandson and that the unlocking process was easy. It sounds like a great choice for someone active in sports! If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What else can I say it wis a great unlocked device for a great price

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi JerryL, Thank you for your feedback! We’re glad to hear you’re enjoying your unlocked phone and that it’s delivering great value. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Motorola phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with my purchase. Easy to navigate. Nice display. Clear camera shots. Great value.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi JohnH, Thank you so much for your wonderful feedback! We're happy to hear you're enjoying the display, camera, and ease of use. It's great to know you’re getting great value from your phone. If you're interested, you may want to check our official Motorola community page of Moto owners here: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    My phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good phone Good phone I love the phone Nice color

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi! We're so happy to hear you're loving the phone and its color. Thanks for the kind words and for being a valued customer! To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en -Carlos MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Inexpensive compared to other phones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good for the price everything you need without spending a lot

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Den1329, We’re so glad to hear that you’re happy with the phone and that it offers everything you need at a great price. We’re proud to provide excellent value to our customers. If you're interested, please follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Decent Phone

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone works well for the price. If your looking for something cheap that works well this is the one for you

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Glad to hear you're satisfied with your phone! It’s always great to find a device that offers good performance at a budget-friendly price. Thanks for sharing your feedback! To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en -Carlos MotorolaMobility

  • Rated 4 out of 5 stars

    Phone review

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a very good phone, would buy again. This phone is being used as a gift.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi DjatougbeS, We’re glad to hear you’re happy with the phone and that it’s serving as a gift. We appreciate you choosing Motorola and sharing your experience. If you're interested, you may want to check our official Motorola community page for Moto owners here: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Great phone.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a phone. It’s a smartphone. It doe smart things. Great value for carriers.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Jbizzle, Thank you for your feedback! We’re glad to hear that you find the phone to be a smart, functional device and a great value for carriers. We appreciate you sharing your experience. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en -Carlos MotorolaMobility

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Work phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is good to both home and abroad battery life 100% i will recommended you tried it

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for your feedback! We're thrilled to hear that you're satisfied with the battery life and overall performance of the product. We appreciate your recommendation and hope it continues to meet your needs both at home and abroad. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en -Carlos MotorolaMobility

  • Rated 5 out of 5 stars

    Item is good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still working very good satisfied with the purchase at Bestbuy.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Choyon, Thank you for taking the time to share your feedback. We’re glad to hear the phone is still working very well and that you’re satisfied with your purchase from Best Buy. We appreciate you choosing Motorola and hope you continue to enjoy your device. If you're interested, please follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch MotorolaMobility