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Customer Ratings & Reviews

$119.99
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Comp. Value: $199.99

Customer reviews

Rating 4.5 out of 5 stars with 664 reviews

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Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are delighted by the moto g 5G 2024 128GB (Unlocked)'s overall performance, camera quality, and battery life. Many appreciate its ease of use, decent processor speed, and ample storage. Some customers feel the phone is a little too big and wish it had more RAM, while a few have experienced connectivity issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 664 reviews
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    Motorola G 2024 – The Perfect Everyday Smartphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using the Motorola G 2024 for a while now, and I’m really impressed with how much value it offers for the price. The phone feels smooth and responsive in daily use — apps open quickly, multitasking is easy, and the performance is consistent even after long hours of use. The display is bright and sharp, making videos and social media look great. Battery life is another big highlight — I can easily go a full day (and sometimes more) on a single charge, which is perfect for my routine. The camera quality is solid too, capturing clear and vibrant photos in good lighting conditions I also appreciate the clean Android experience with very little bloatware. Motorola’s My UX is simple and user-friendly, and the side gestures (like the double chop for flashlight) are genuinely useful. Overall, the Motorola G 2024 is an excellent budget-friendly smartphone that nails the basics — great battery, good performance, clean software, and solid build quality. Definitely worth it for anyone looking for a reliable everyday phone without spending a fortune.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi PraveenbabuK, We’re thrilled to hear how much you’re enjoying your phone. It’s wonderful to know the smooth performance, bright display, strong battery life, and clean software experience are meeting your expectations. We’re especially glad you’re finding the My UX gestures helpful in your daily use. If you're interested, please follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Battery life, Camera quality, Processor speed

    Rated 4 out of 5 stars

    Good value and above average performance

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone with plenty of features. Good memory capacity, fast, great sound, good fingerprint sensor, excellent battery life, not bloated with lots of adware. It connects fairly fast to available networks, works good overseas, and it does provide true 5G speeds. Its' screen brightness is not great; it does sometimes becomes slow to respond when using the camera; the camera is above average but nothing close to even older gen iPhones or Pixels; and I do wish it was a tad bit smaller (lenght-wise). Overall it is a great value and I am glad Motorola is still coming out with affordable phones that are well above average and loaded with plenty of features.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for taking the time to share such a detailed and balanced review, LRodriguez. We're thrilled to hear that you're enjoying the overall performance, features, battery life, and value your device offers. If you ever need help, give us a holler or reach out to our official Moto G 5G community page: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Moto has a winner here!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this phone to replace an older iPhone and I was pleasantly surprised with its performsnce. It has a large screen that is perfect for streaming movies and playing games and sounds great with its Dolby Audio. It has fantastic battery life and charges pretty quickly but you’ll need a fast charger. The camera could be a little bit better but you can always download a Gcam apk for better photos. Good buy for sure!

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you so much for sharing your positive experience with your new phone, PeteSal. We're delighted to hear that you are enjoying its large screen, Dolby Audio, and impressive battery life. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Overall performance, Storage capacity

    Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great screen , large enough to see easily, lots of storage and fast.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hello PateM! We appreciate you getting in touch. It brings us joy to know that you were pleased with your recent purchase. We would love for you to become a part of our official community page at https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Nate MotorolaMobility

  • Pros mentioned:
    Camera quality, Overall performance

    Rated 5 out of 5 stars

    Moto g

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone works well, cameras are okay. Once you get used to the gestures, the phone is extremely easy to use.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thanks for the review, Levi. We’re glad to hear the Moto G 5G 2024 is working well for you and that the gesture navigation is clicking into place! If you ever want to connect with other Moto users or explore more tips, feel free to join our official community here: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. We’d love to have you there. - Mike MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Surprisingly excellent phone.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first Motorolla and it’s exceptional. It has a 3.5mm headphone jack and microSD card slot. It also has tons of built-in customization options, virtually zero bloat and even allows you to uninstall any of the few pre-loaded apps that you don’t want. The hardware has surprisingly excellent design and quality. It especially blows away my old phone with it’s high refresh rate screen. I detected no lag so far even though I loaded it up will all the apps I need. Phone came unlocked out of the box. I will probably pick up another one for a family member or just to have one as a backup because Best Buy offers the best pricing on these anywhere.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi ReneA, We’re thrilled to hear your first Motorola phone has exceeded your expectations. It’s great that you’re enjoying the headphone jack, microSD slot, customization options, and smooth performance—even with all your apps. We’re glad the design, build quality, and high-refresh-rate display are impressing you as well. We appreciate your support and recommendation, and we’d be happy to welcome you or your family back for another Motorola device anytime. If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Processor speed, Storage capacity

    Rated 5 out of 5 stars

    Honest opinion after 1 month of use. 5 Stars

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ram and processor were my main concern. So far after a month of use. It's a Great butget Phone. Tests in YouTube showed this scores higher than the 2025 ideation. The storage 128gig is Nice.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi PaulN, Thanks for your review! We’re happy the phone is performing well and that you’re enjoying the storage and value it offers. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en -Carlos MotorolaMobility

  • Pros mentioned:
    Battery life, Camera quality

    Rated 4 out of 5 stars

    great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After five months of ownership, the Moto G 5G (2024) 128 GB remains a functional budget handset with exceptional battery life and solid build value. But it doesn’t get smoother over time—performance limitations, aging battery behavior, and display/camera compromises become more apparent during long-term use. Ideal for: Users needing a simple, low-cost 5G phone with long battery life and minimal expectations for high performance or camera quality. Not ideal for: Users who demand smooth app switching, vivid display, rich multimedia, or extended longevity.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi DianaP, Thank you for taking the time to share such a well-rounded and insightful review of your experience with the Moto G 5G (2024). We truly appreciate your honest perspective after five months of use. We’re glad to hear that the device has met your expectations in terms of battery life and overall durability, those are key priorities for us, especially in our budget-friendly lineup. That said, we also understand and acknowledge your concerns regarding long-term performance, display, and camera compromises. Your feedback is incredibly valuable and helps guide future improvements in both hardware and software optimization for users who need more from their devices over time. -Carlos MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    moto g 2024

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am completely satisfied with their performance. More than a year ago I bought a Motorola phone, but I didn't like it because the battery would get extremely hot when charging. For this reason, I had my doubts when I considered buying the Moto G 2024

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi MarthaT, Thank you for sharing your experience! We’re glad to hear that the Moto G 2024 has met your expectations and addressed your previous concerns. We’re happy it’s providing a reliable and satisfying performance for you. If you're interested, please follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Battery life, Camera quality

    Rated 4 out of 5 stars

    Meets my needs

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall I like this Motorola phone. Great camera. Better than some of the iPhone pics I've seen. I added an sd additional memory card. Took a little work to close the seal but it can be done. The only slight issue is occasionally there is a slow delay when switching from one app to another. Good sound quality on calls. Good battery life and quick charging. I would recommend this to anyone looking for a new phone and doesn't want to spend big bucks.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thanks for the thoughtful review, Rich. We're glad to hear you're enjoying the Moto G 5G (2024) especially the camera quality and overall value. Great to know the SD card expansion worked out, and the occasional app-switching delay is noted, and we appreciate you pointing that out. Your feedback helps us continue improving, and it's awesome to hear you'd recommend the phone to others looking for solid performance without the hefty price tag. If you’d like to connect with other Moto G 5G (2024) users or share more of your experience, feel free to visit our official community page: https://forums.lenovo.com/t5/moto-g-5g-2024/bd-p/moto-g-5g-2024_en - Mike MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good enough

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does what it should well enough. It was a great price and my phone was nearly on it's last leg so I took the opportunity to purchase before my phone crapped out. I am not a fan of the camera. It's not as good as my moto g stylus (from 2019!) and you cannot zoom on the front/selfie camera. My old phone took really great photos leaving me a bit disappointed with the downgrade. Battery life isn't as long either. It's a good enough budget phone to get me by, but I will get the Stylus or Power next time around.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Peggy, Thank you for sharing your feedback, and we’re sorry to hear that the camera and battery performance didn’t meet your expectations. As we stand behind our products, we'd like to know more details about what happened and get this sorted out. Write us an email at supportforums@motorola.com. We'll be happy to help. -Mitch MotorolaMobility

  • Pros mentioned:
    Battery life, Camera quality, Overall performance

    Rated 5 out of 5 stars

    Good and not too expensive

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is a huge upgrade from my old phone it runs so much better than any other phone I've had. And it was only 170 dollars including shipping and taxes which is pretty good for a phone nowadays. The battery lasts all day and the camera is excellent.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi DylanT, We're so glad to hear you're loving your new phone and that it’s a big upgrade for you! It's great to know you're enjoying the performance, battery life, and camera—all at a great value. If you're interested, please follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Nice and cheap

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent device cheaper impossible , easy to use nice pictures .

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi CarlosB, Thank you for sharing your experience.
      We’re glad to hear you’re enjoying your phone’s ease of use, camera quality, and value. It’s great to know it’s hitting the mark for you, and we truly appreciate you choosing Motorola. If you're interested, you may want to check our official Motorola community page for Moto owners here: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Overall performance, Storage capacity

    Rated 4 out of 5 stars

    Good phone for an affordable price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Motorola is a nice little phone in a time when phones are regularly north of $1,000. It has a lot of storage and runs pretty good too.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thanks for your thoughtful feedback, Mike. We’re glad the Moto G 5G 2024 offers solid performance and value in today’s pricey phone market. If you’re interested in sharing more or learning from other users, feel free to visit our official community here: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en - Mike MotorolaMobility

  • Pros mentioned:
    Camera quality, Overall performance

    Rated 5 out of 5 stars

    Love Motorola

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lightweight, nice texture and color, good performance and sound, great value for money, reliable as I expect Motorola to be

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Skris, hank you for sharing your feedback. We’re glad to hear you’re enjoying the phone’s design, performance, and reliability, as well as the value it provides. If you're interested, please follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Great phone great price!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone hits it out of the park without breaking the bank. The camera is clear and it lets you edit photos easily. The battery life is excellent and it has rapid charge. The vegan leather back is beautiful and soft. I will definitely be buying another Motorola when I need a new phone. Best buy makes it easy

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for your wonderful feedback, Doemiller. We’re delighted to hear that you’re enjoying your Motorola phone’s camera, battery life, and design. We’re thrilled it’s providing great value, and we look forward to serving you again in the future! If you're interested, you may want to check our official Motorola community page for Moto owners here: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good phone does what is needed.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone nice screen size. Got it for a small business line and works perfectly for what we need it for and phone link on our windows computer. It is not as slow as some may say, slower than an iphone or samsung but nothing life altering. Funny thing is due to the ringer my 3 year old is going around saying "Hello MOTO." If you need a no thrills phone that works id recommend this one.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for the detailed and thoughtful feedback, GeorgeC. We’re glad to hear the phone is serving your small business needs well and that you're enjoying the screen size and Windows phone link feature. And we love hearing that your 3-year-old is saying “Hello MOTO!" We truly appreciate your recommendation. If you're interested, please follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Camera quality, Overall performance

    Rated 5 out of 5 stars

    Product with great quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great smart phone for the great price. I loved the camera quality. Takes exceptionally good pictures.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi ProbjotS, Thank you for your feedback! We’re glad to hear you’re enjoying the phone and that the camera quality has impressed you. It’s great to know you feel it offers excellent value for the price, and we appreciate you taking the time to share your experience. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en -Carlos MotorolaMobility

  • Pros mentioned:
    Overall performance, Storage capacity

    Rated 5 out of 5 stars

    moto-G

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice, fast, plenty of storage Good size. Would buy again.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi BradB, We’re glad to hear you’re enjoying your Motorola device, especially its speed, storage, and size. It’s great to know you would choose it again, and we appreciate you sharing your experience with the community. If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Battery life, Camera quality, Storage capacity

    Rated 5 out of 5 stars

    Good android

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality android, Battery, Camera, Capacity. .

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi SukhpreetS, Thank you for your feedback! We're glad to hear you're satisfied with the quality, battery, camera, and capacity of the device. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en -Carlos MotorolaMobility