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Customer Ratings & Reviews

Your price for this item is $119.99
The comparable value price is $199.99

Customer reviews

Rating 4.5 out of 5 stars with 637 reviews

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Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are delighted by the moto g 5G 2024 128GB (Unlocked)'s overall performance, camera quality, and battery life. Many appreciate its ease of use, decent processor speed, and ample storage. Some customers feel the phone is a little too big and wish it had more RAM, while a few have experienced connectivity issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 637 reviews
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great basic cell w/ excellent memory,camera, sound

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE this 2024 Moto G-5g cellphone! The price fit my budget & it has almost 4x the memory of my old moto g & a way better camera, plus a speaker, at both ends! I just needed the basics & I got them, but amplified. Very happy!

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you so much for sharing your feedback, PamelaG. We’re thrilled to hear that you’re loving your Moto G 5G 2024 phone. It’s great to know the memory upgrade, improved camera, and dual speakers are enhancing your experience. If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    fine product but I need a written manual to figure out how to work the cellphone to it's maximum performance

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi DeboraC, Thank you for your feedback! To support our environmental efforts, we no longer include printed user guides, but we’re here to provide assistance with any questions you may have. You can access a mobile-optimized user guide directly on your device by opening the main application menu and selecting Help Center. Additionally, you can view or print the full manual anytime on our website here: https://help.motorola.com/hc/help.php?m=MOTO%20G%205G%20-%202024&product=&os=&sku=&c=&type=pdf. Should there be any further inquiries, please do not hesitate to email [email protected]. -Mitch MotorolaMobility

  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Must have!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend this phone, it has great battery life and a nice camera.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Kouba, Thank you for your recommendation! It’s great to hear that you’re satisfied with the battery life and camera quality. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Kylee MotorolaMobility

  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Motorola for the Win!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is ultra fast and can multi task like nothing I've ever owned. Motorola makes the best phones and I'll never switch to another brand.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi MichelleS, Thank you for sharing your experience! We’re thrilled to hear you’re enjoying the speed and multitasking capabilities of your phone. We appreciate your loyalty to Motorola! If you're interested, please follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch MotorolaMobility

  • Rated 3 out of 5 stars

    Normal Motorola

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had many Moto g phones and some have been better than others. A 2024 model seems a little slow and reacting when you're trying to slide your thumb up the screen so you can close your previous apps. At times it also seems to take forever to turn on. I wish Motorola would figure out how to include wireless charging with all of their phones or any would be nice. It's got a nice large screen and looks very good as a phone but it's performance sometimes like.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Dickymo, We’re sorry to hear that your experience with your phone hasn’t been as smooth as expected. As we stand behind our products, we'd like to know more details about what happened and get this sorted out. Please write us an email at [email protected]. We'll be there to assist you. -Mitch MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Recommend for purchase.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Actually, this is our second Moto G 5g phone. The performance is great. 128G memory is enough for all the app installation storage. Mobile connect is great too. It is worth the money and investment.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi aCustomer, Thank you for your continued trust in Motorola! We're thrilled to hear that you're enjoying the performance, storage, and mobile connectivity of your Moto G 5G. Your recommendation means a lot to us! You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch MotorolaMobility

  • Rated 3 out of 5 stars

    “If You Value Your Sanity, Skip This Phone”

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m just being completely honest — this phone is so frustrating that I literally have to take a nap in between trying to operate it. I’ve never owned a device that drains my energy faster than it drains its own battery. A phone is supposed to make life easier, but this one feels like it’s putting me through basic training. Texting on it is a whole challenge by itself. The screen jumps around like it’s indecisive, the keys are overly sensitive, and that emoji button pops up so often I’m convinced it has a personal vendetta against me. I can be in the middle of typing something important and — blink — the whole screen disappears like it got tired of our conversation. I bought this phone because I just needed something simple to stay connected with my kids. Nothing fancy. But navigating this phone feels like solving a puzzle with missing pieces. Even getting the map to talk while driving was a struggle. At one point it wouldn’t speak at all, so I’m sitting there staring at the phone thinking, “Now how am I supposed to know where to go if you refuse to talk?” A map that refuses to give directions is basically just a picture. Between the tiny text, the sensitive buttons, the silent navigation, and the constant screen blinking, I honestly feel like I wasted my money. If you’re someone who doesn’t have time for frustration, can’t see tiny print well, or just wants a phone that works without attitude — this is not the one. Save yourself the naps, the confusion, the stress, and the unnecessary patience. I truly wish someone had told me all of this before I purchased it.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Sonyabeonit, I’m really sorry you’ve had such a frustrating experience — that sounds incredibly exhausting, especially when all you wanted was a simple, reliable phone to stay connected with your kids. It shouldn’t feel like the device is working against you or drain your energy just trying to use it. As we stand behind our products, we would like to investigate your feedback further. Please share your details at [email protected] and kindly refer to this link as a reference. We'll be there to assist. -Carlos MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great little WiFi only gym phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't like bring my real phone to the gym while I swim (theft) but still wanted a phone for my music, etc. Settled on an unlocked phone I could just connect to the gym's WiFi or my hotspot. This seemed like the best deal ($130) and pretty new (2024). Overall works great for music, YouTube videos, etc. Ended up getting a $5 Tello phone plan that is text only

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi CassieB, We’re glad to hear that your Motorola phone is serving as a convenient and reliable gym companion for music and videos. It’s great to know that it meets your needs and provides good value. We appreciate your feedback and support. If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Battery life, Processor speed

    Rated 4 out of 5 stars

    Motorola review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone for the price. Decent speed, processing and battery

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi JeremiahR, Thank you so much for the great feedback. Glad to hear you’re finding the phone a good value with solid performance, speed, and battery life. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Kylee MotorolaMobility

  • Rated 5 out of 5 stars

    best store

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend spending your money there; they are very fair with their pricing. I went in there some 2 months ago too, in that “shop” to buy the Motorola, was asking and asking and asking. And by the way, they all showed up, they answered every question, and they answered them in good faith. I attempted to place myself among their ranks, but, alas, they were having none of it. The next time, I wish I were able to be.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Jalal, Thank you so much for sharing your experience—it truly means a lot. We're glad to hear the team treated you with respect and took the time to answer all your questions. It’s that kind of honest and helpful service we always strive for. We hope next time you visit, you'll feel even more a part of the community. You can join our official community page if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en -Carlos MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Christmas gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone works great. I bought it as a Christmas gift for my son, who by the way loves his phone

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for your review, Cheerio. We’re glad to hear the phone works great and that your son is enjoying his Christmas gift. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Very Happy!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful price for a high quality item!! Really good pictures from camera! So pleased!!!

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi RobinS, We’re thrilled to hear you’re very happy with the phone, its value, and the camera quality. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Affordable Quality with 5G

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does what it says. Basic functioning Android phone. Works just fine with Mint.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Moralespete, Thank you for your feedback! We’re glad to hear the phone is meeting your expectations as a reliable, basic Android device and that it works well with Mint. It’s great to know the 5G functionality and overall performance are serving your needs. If you're interested, please follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Product with great quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great smart phone for the great price. I loved the camera quality. Takes exceptionally good pictures.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi ProbjotS, Thank you for your feedback! We’re glad to hear you’re enjoying the phone and that the camera quality has impressed you. It’s great to know you feel it offers excellent value for the price, and we appreciate you taking the time to share your experience. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en -Carlos MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love Motorola

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lightweight, nice texture and color, good performance and sound, great value for money, reliable as I expect Motorola to be

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Skris, hank you for sharing your feedback. We’re glad to hear you’re enjoying the phone’s design, performance, and reliability, as well as the value it provides. If you're interested, please follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Good price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone for affordable price. I love the camera. So clear

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for your feedback, BeverlyJ. We’re glad to hear you’re enjoying the camera and the value this phone offers. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Top performance and solid

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome performance. And good to handle and solid back cover

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi BaluB, Thanks for the feedback! We’re glad to hear you’re enjoying the performance and the solid, easy-to-handle design. It’s great when a phone feels both powerful and durable. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en -Carlos MotorolaMobility

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Motorola

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product.i appreciate the style,the color.It is very easy to use

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for your kind words, AmadouD. We're so glad to hear you're enjoying the style, color, and ease of use of your Motorola phone. Your feedback means a lot to us, and we're happy to know it's meeting your expectations. If you're interested, please follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good phone does what is needed.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone nice screen size. Got it for a small business line and works perfectly for what we need it for and phone link on our windows computer. It is not as slow as some may say, slower than an iphone or samsung but nothing life altering. Funny thing is due to the ringer my 3 year old is going around saying "Hello MOTO." If you need a no thrills phone that works id recommend this one.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for the detailed and thoughtful feedback, GeorgeC. We’re glad to hear the phone is serving your small business needs well and that you're enjoying the screen size and Windows phone link feature. And we love hearing that your 3-year-old is saying “Hello MOTO!" We truly appreciate your recommendation. If you're interested, please follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good for the price.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good enough for my teenager. Works fast enough and it's inexpensive

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi JuanC, Thank you for your feedback! We’re glad to hear the phone meets your teenager’s needs, runs fast enough, and is budget-friendly. We appreciate you choosing Motorola! To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en -Carlos MotorolaMobility

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