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Customer Ratings & Reviews

$119.99
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Comp. Value: $199.99

Customer reviews

Rating 4.5 out of 5 stars with 664 reviews

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Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are delighted by the moto g 5G 2024 128GB (Unlocked)'s overall performance, camera quality, and battery life. Many appreciate its ease of use, decent processor speed, and ample storage. Some customers feel the phone is a little too big and wish it had more RAM, while a few have experienced connectivity issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 664 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good Product, Great Employees

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone works well! The Verizon team and the customer service rep who sold me the phone were excellent!

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi OrangeCatBehavior, We’re glad to hear that your phone is working well and that you had a positive experience with the Verizon team and our customer service. We appreciate you choosing Motorola and hope you continue to enjoy your device. If you're interested, please follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this phone. Its very cool how you can answer and use your phone from the top screen without even opening your phone. Battery last all day also!

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for sharing your experience, Ferretcrazy89. We’re thrilled to hear you’re enjoying the convenience of the top screen and that the battery lasts all day. We appreciate you choosing Motorola! If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone works pretty good have no complaints about the phone so far

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi ShaniceM, Thank you for your feedback! We’re happy to hear that your phone is working well and that you haven’t had any issues so far. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en -Carlos MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great telephone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent telephone that takes good pictures and it sells at a really good price.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for sharing your experience, Treco. We’re happy to hear you’re enjoying the phone’s camera and that you find it to be a great value. We appreciate your support of Motorola. If you're interested, you may want to check our official Motorola community page for Moto owners here: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Motorola is excellent.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use the Motorola last 10 years . It’s amazing phone. Me my wife are using this phone . Photo excellent. Battery life is very good.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you so much for your loyalty and kind words, Maalam. We're thrilled to hear that both you and your wife are enjoying your Motorola phones, and it’s great to know the camera and battery life are working well for you. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent phone that meets the needs I wanted for I will keep buying this item

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi GeoffreyK, Thank you for your kind feedback. We’re glad to hear the phone meets your needs and that you’re happy with your choice. Your continued support means a lot to us. If you're interested, you may want to check our official Motorola community page for Moto owners here: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Buy on Moto 5g 2024

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy on a Motorola 5g 2024 smartphone. Bought one for the wife too. Faster than our old Moto ace with more features. The phones arrived quickly and were well packaged.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Geno, We’re thrilled to hear you and your wife are enjoying your new Moto G 5G 2024 phones! Thank you for sharing your experience and for choosing Motorola. If you're interested, please follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Phone delivery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect transaction. Great phone. Delivered several house away from my address though

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for your feedback, User539233. We’re glad to hear you’re happy with your phone and the overall transaction. We apologize for the delivery being slightly off and appreciate your understanding. If you ever need help, give us a holler or reach out to our official Moto G 5G community page: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en0. -Mitch MotorolaMobility

  • Rated 4 out of 5 stars

    Moto g 5g cell phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm happy with the whole process of the purchase of this item form item description, order and delivery. The Bestbuy team were great! However the phone is restarting on it's own several times a day. I'll have ask to get a replacement, or return for a refund.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi User738485, Thank you for sharing your experience. We’re glad to hear the purchase process went smoothly and that you had a positive experience with the Best Buy team. We’re sorry to hear the phone is restarting on its own. As we stand behind our products, we would like to have the opportunity to investigate your feedback further. Please share your details at supportforums@motorola.com, and we'll be there to assist. -Mitch MotorolaMobility

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Battery Life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery lasts impressively long, keeping me powered through busy days without constantly reaching for the charger.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Soli, We’re really glad to hear the battery is keeping up with your busy days and giving you reliable, long-lasting power — that’s exactly the experience we aim for. You can join our official community page if you would like to know more about the exciting features of our devices:  https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en -Carlos MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks good and works fine. Easy to pickup and on time. Small problem getting correct sim card, Once installed correct sim phone works fine.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Data! We're delighted to know how satisfied you were with your recent purchase. Thanks for choosing Motorola Mobility as your device provider. We'd like to invite you to join our official community page and get along with other users who have the same device as yours at https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Nate MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Moto G

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Inexpensive phone works perfect for my needs. Easy to set up.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for the great feedback, DianeH. We're glad to hear the phone fits your needs perfectly and was easy to set up. We appreciate you choosing Motorola and hope you continue to enjoy your device. If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Christmas Gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. I have not opened the phone because this is a Christmas gift.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Akay, Thank you for your feedback. We hope the recipient enjoys the phone and that it makes a wonderful Christmas gift. If you're interested, you may want to check our official Motorola community page for Moto owners here: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Refurbished cellphone for my 12yr old son

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like a champ so far... perfect for my son's first phone.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi KeithK, Thank you for your feedback! We’re glad to hear the phone is working great and that it’s been a good fit for your son’s first phone. We appreciate you sharing your experience and hope it continues to serve him well. You can join our official community page if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en -Carlos MotorolaMobility

  • Pros mentioned:
    Storage capacity

    Rated 4 out of 5 stars

    Motorola Moto G 128 GB

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoying my Motorola Moto G phone with 128GB..great to have the extra storage!

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Timoteo, Thank you for your feedback! We’re glad to hear you’re enjoying your Moto G phone and that the 128GB of storage is meeting your needs. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Moto Q

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Quality. this phone is very affordable and has a great camera! If you want something great at the best price this is the phone.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Dary, Thank you for your kind feedback! We’re thrilled to hear that you’re enjoying the great quality, camera, and value of your Moto G 5G 2024. We appreciate you choosing Motorola! To be up to date with our devices, please follow our official community page:  https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en -Carlos MotorolaMobility

  • Rated 4 out of 5 stars

    S.Jones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful color! Have not really texted it out. After purchasing it for my Mom. Could not use it with the service that she had. Ending up purchasing a IPhone 16.. could not return the this phone because they charge a back to stock fee. CRAZY! Next time I will purchase from Apple!

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hello 1CANARYONE! We regret to learn that the device is incompatible with the service your mom is currently using. Have you reached out to your point of sale for assistance with this concern? We apologize for any inconvenience this may have caused you.-Nate MotorolaMobility

  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    great forprice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty standard phone. Good for the price. Keeps charge. As advertised.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi KaTe, Thank you for sharing your feedback! We’re glad to hear that your phone is meeting your expectations and keeping a good charge. We appreciate you taking the time to share your experience and hope you continue to enjoy your device. If you're interested, please follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Cellphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect gift my son loves it he was so surprise to get it

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi CarlosA, Thank you for sharing! We’re happy to hear your son loves his new phone and that it was such a delightful surprise. It’s great to know it made a perfect gift. If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Motorolla motto g power 2024 128gb

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it for mother in law she loved it good phone easy to use.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi User522865, Thank you for your feedback! We’re glad to hear your mother-in-law loves the phone and finds it easy to use. If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch MotorolaMobility